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Can't Imagine My Work Life without DiscoverOrg
What do you like best about the product?
Org charts are by far my favorite feature for DiscoOrg. This allows anyone to make educated guesses on the Economic Buyer and Champion. Company info is money...snapshot of industry, employee count and how that count breaks up in the different departments, year founded and the description of the company. The financials tab is also a must see. Breaks down the annual revenue, how the budget split is in the company, and lastly what fiscal year they go off of.
What do you dislike about the product?
I've only ran into this problem with smaller companies. The contact info for potential prospects are out of date. They either have different titles or are no longer working for that company.
What problems is the product solving and how is that benefiting you?
DiscoOrg solves a few problems. They help get all the employees they can that are current in front of you with updated titles. They get all company info in front of you so you are able to understand the revenue, employee size, industry, tools they are using. They also org chart for you so you are able to identify possible champions and economic buyers for your sales cycle. Because of these problems they solve for me...I am saving a ton of time. I can't quantify that because I haven't had to work without DiscoOrg. I wouldn't want to be in a world where DiscoOrg was not a technology. Work life for me would not be fun.
Recommendations to others considering the product:
By far the best technology regarding the information on companies and employees. They even take time to build out org charts for us so we understand where prospects stand. Can make educated guesses on who the Economic Buyer is along with the Champion.
Discoverorg is like a high powered scope on the rifle of our new business strategy
What do you like best about the product?
The accuracy of the data. I compared Discoverorg to several other competitors. All of the competitors told me that they don't have the accuracy that Discoverorg has.
What do you dislike about the product?
Nothing. You get what you pay for. It's expensive. Compared to how much we were spending on lead gen to get accurate information.
What problems is the product solving and how is that benefiting you?
Getting to the right person for the right service we sell.
Recommendations to others considering the product:
Take the time to be certified and learn how to use this very valuable tool. Just buying the tool won't help. Learning how to use it well is what this is all about.
Product and Data Are Great. Sales Process is Not.
What do you like best about the product?
The data is a lot better than what we were getting with Zoominfo. This was our main reason for moving to Discoverorg.
What do you dislike about the product?
I wish they had more data for the industry we are selling to (manufacturing). But now that they acquired Zoominfo maybe that will change.
What problems is the product solving and how is that benefiting you?
We need clean, accurate data to prospect.
Recommendations to others considering the product:
Be very thorough during the sales process. They cut up their data by dataset. It's not always clear what is included in each dataset. Since they don't offer a trial or allow you to use the product before you buy I would recommend that you ask the sales rep every possible question you can think of about the dataset(s) you are purchasing. I would even go as far as getting them to confirm which titles will be available in each dataset. Get them to confirm this in writing before buying. Our sales rep tried to push us through the sales process and didn't spend enough time understanding what data would be valuable to us. Then when we signed the agreement and got access we were very disappointed with the data we had access to. It was hell trying to get them to adjust our plan. Our original account manager was awful. He told us that we signed the agreement and therefore it's our fault that the data doesn't meet our requirements. They guy wouldn't budge on this so I had to contact a bunch of folks on their executive team and one of their execs got in touch with me and made the situation right. Props to the exec team for doing what's right!
Doing it Discover.org style
What do you like best about the product?
Functionality
Search criteria
Filters
Integration into other platforms
Search criteria
Filters
Integration into other platforms
What do you dislike about the product?
Lack of updates
Inaccuracy in titles, job description, if contact is even at the company (click on your own links to Linkedin) then you'll find they left the org.
Technologies aren't what they have. It's like someone just put a software in to build value. If I call the client and they don't know what I'm talking about, that brings no value to me or the contact.
Inaccuracy in titles, job description, if contact is even at the company (click on your own links to Linkedin) then you'll find they left the org.
Technologies aren't what they have. It's like someone just put a software in to build value. If I call the client and they don't know what I'm talking about, that brings no value to me or the contact.
What problems is the product solving and how is that benefiting you?
People to call direct with Tellwise. Pretty easy click to call once you get used to it, but still pretty clunky.
Recommendations to others considering the product:
Have a plan and direction from which you plan to use the product. There is no silver bullet, be realistic.
Justin Williams Review
What do you like best about the product?
Beyond just the lists f contacts, there are two things that are most valuable to me with DiscoverOrg. 1. Scoops. Being able to be notified when a prospective company has initiatives on the table that are relevant to my company is invaluable. Use them all the time! 2. Technology list. Being able to dissect prospective companies within my territory based on the technologies they use is extremely valuable. This allows me to craft messages that directly target needs within the organization. I can't say enough about how valuable this is to our sales organization in order to meet the sales goals that our management provides.
What do you dislike about the product?
In comparison to lists I am able to put together within my LinkedIn Sales Navigator, complete coverage of contacts within companies seems seems lacking.
What problems is the product solving and how is that benefiting you?
Solving for targeting the correct personnel within an organization that would have interest in my solutions. There are numerous benefits I have realized, but biggest of all is a 5x increase in pipeline and total business closed thanks to DiscoverOrg.
Recommendations to others considering the product:
DiscoverOrg is a great tool for me and my sales team because it allows us to uncover the correct contacts at a target organization, allows us to understand the additional technologies that companies uses that our solution already integrates with. and finally sends us notifications of "scoops" when DiscoverOrg has insights into projects or initiatives that the target organization is exploring. This is extremely valuable to allow us to accelerate our pipeline creation and closing sales.
Best contact tool I have ever used for populating specific contacts into Salesforce
What do you like best about the product?
The ease of use for getting inside scoops on my organizations and just the overall ease of use all together
What do you dislike about the product?
Sometimes the system is missing quite a few c-level, marketing and IT leaders and I need to go find them myself.
What problems is the product solving and how is that benefiting you?
The ability to quickly and efficiently pull contacts in my target market and reach out.
Good platform
What do you like best about the product?
The visualization of the org chart. I can quickly find the hierarchy of the IT team and initiate conversations at a higher level faster.
What do you dislike about the product?
Not so easy to find companies by geography. Wish there was a map feature where I can draw a radius or pentagon around a certain area.
What problems is the product solving and how is that benefiting you?
More conversation with new clients
Recommendations to others considering the product:
I would recommend a trial to see if it meets your requirements before purchasing. Again a map feature would really be helpful for how I use it. Do to my territory restrictions.
Target Information and CRM Integration
What do you like best about the product?
I love the ability to get specific target information (email, phone number, org chart) that you either can't find anywhere else or have to take a lot more time to find.
What do you dislike about the product?
I would like to see the scoops section a little more defined. It would be nice to know if they are looking outside the company for help with a project or initiative.
What problems is the product solving and how is that benefiting you?
Identifying target companies where we do not already have a relationship, and identifying the appropriate people to contact within those target companies.
Great product, favorite feature is org chart
What do you like best about the product?
The features that I like the best are Org Chart, scoops, opp alerts. These tools help us stay up to date on internal initiatives and help identify the most appropriate times to deliver catered outreach.
What do you dislike about the product?
The aspect that I would have to say is my least favorite is that sometimes the info is not accurate, variations in email format. Another part that could use a little work is the org chart. There are often chunks of employees in grey and its difficult to see who they report to.
What problems is the product solving and how is that benefiting you?
Were solving business problems with opp alerts and scoops. When we know a business initiative before we call we can have a more meaningful conversation. It's super helpful to reach out understanding what initiatives the company is facing so that on our first touch we can speak to their pain points.
Recommendations to others considering the product:
Watch a couple of tutorials because there are more features than at first meets the eye.
DiscoverOrg Review
What do you like best about the product?
The knowledge base that you can access has so much helpful information. Becoming certified is the best route to go on in order to effectively use DiscoverOrg. The platform is easy to use, and if you have a question, support is available or you can look at the knowledge base for answers. Information is 99% accurate, which makes sales/marketing so much easier. advanced search has made my job easy!
What do you dislike about the product?
The account view can be slightly confusing to set up new portfolios in, so I don't really use this feature. Also, there are so many ways to access one section, like advanced search, that can be confusing at times. I hardly use the dashboard either. I don't really use the information on there.
What problems is the product solving and how is that benefiting you?
We are trying to get in front of potential customers when they are in the buying process, or that have a want/need and DiscoverOrg gives insights into where they might be in the sales process. This makes selling more catered to the customers needs and we have a better understanding of what they might buy and why they might buy a specific product. Also, we have used this data base to segment companies in our area so we can have more targeted campaigns that focus on a specific industry, or company size. We also confirm or update information into our CRM.
Recommendations to others considering the product:
Go through the DiscoverOrg training for insights on how to use the database and information on how to effective use the information for marketing, sales, etc.
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