ZoomInfo
ZoomInfoExternal reviews
8,305 reviews
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Easy to use platform, but with a lot of add-on modules
What do you like best about the product?
It's very easy to use Zoominfo and search for new contacts in the platform. The interface is intuitive and we can almost always find what we are looking for on the screen.
What do you dislike about the product?
It can be frustrating sometimes to learn that many of the features promoted in Zoominfo webinars are not available as part of the core package. A lot of the email promotions and articles are about the product capabilities that always cost extra money and not something we can afford at this time.
What problems is the product solving and how is that benefiting you?
Zoominfo is our go-to solution for contact information. Any time we are looking to get in front of a new prospect or find a better point of contact at an organization, my team unanimously says "check out Zoominfo". The speed that we can find an answer is hugely beneficial.
Recommendations to others considering the product:
Now that Zoominfo and DiscoverOrg have merged to be one company, there really is no other vendor on their level in the market. They have the breadth of information as well as database details that organizations can benefit from.
Great source of leads
What do you like best about the product?
Powerful way to search for leads by technology and company type
Can enhance existing CRM data very well with our current platform of record.
Can identify phone numbers and email addresses very well.
Can enhance existing CRM data very well with our current platform of record.
Can identify phone numbers and email addresses very well.
What do you dislike about the product?
There isn't a great way to search for one lead at a time, at least not that I've seen.
Sometimes the lead quality isn't great.
Sometimes the lead quality isn't great.
What problems is the product solving and how is that benefiting you?
Lead generation for how to identify companies and targets in a particular demopgrahic.
Fine product but there are cheaper options like LeadIQ, DealSignal or ClearBit
What do you like best about the product?
They have a lot of contact data including direct phone numbers, and their competitors often lack those.
What do you dislike about the product?
I think there are other vendors that provide more bang for the buck. I'd recommend LeadIQ, DealSignal or ClearBit.
Also, the recency/accuracy of job title and current company is often poor. Other vendors refresh their data more frequently and/or tie more closely to LinkedIn which helps them be more up-to-date.
The technographic data (for instance the techstack used at a company) has not proven to be very accurate, but all vendors struggle there.
Also, the recency/accuracy of job title and current company is often poor. Other vendors refresh their data more frequently and/or tie more closely to LinkedIn which helps them be more up-to-date.
The technographic data (for instance the techstack used at a company) has not proven to be very accurate, but all vendors struggle there.
What problems is the product solving and how is that benefiting you?
When we work an ABM strategy, it allows us to find contacts at any company we want.
Recommendations to others considering the product:
Instead, choose ClearBit, LeadIQ, DealSignal
Logging out constantly - more work for me to do
What do you like best about the product?
Most of the emails are accurate and it integrates with SFDC and Outreach
What do you dislike about the product?
I have to re-log into Zoominfo everyday regardless of if I'm logged into it via Chrome extension for our SFDC instance. Another set I have to do when I'm trying to prospect. Also if you select someone then type in another name into the search it will remove the previous person you selected, so you have to add them one by one. I'd like to search by name and build a list quickly that way while i'm cross examining with likedin sales nav.
Anyways, I go to their support page to talk to a rep about how I get logged out everyday in SFDC and they have a support topics answer bank and NO CHAT for support. Shows their customer-centric strategy....
Phone numbers are right like 50% of the time and they don't have newer people in the org
Anyways, I go to their support page to talk to a rep about how I get logged out everyday in SFDC and they have a support topics answer bank and NO CHAT for support. Shows their customer-centric strategy....
Phone numbers are right like 50% of the time and they don't have newer people in the org
What problems is the product solving and how is that benefiting you?
Finding emails and numbers
Strong platform, good data, many product features
What do you like best about the product?
The data accuracy of ZoomInfo appears to be quite good.
What do you dislike about the product?
The scoops functionality is not as accurate/good as it was when we used DiscoverOrg. This provides insights into potential opportunities at companies. Phone numbers are often corporate numbers. Account insights are often inaccurate or conflict with reported information on LinkedIn.
What problems is the product solving and how is that benefiting you?
We use it for data enrichment, ABM, prospecting, etc.
Does the strenuous amount of work that goes into prospecting for you, in a clear and concise way.
What do you like best about the product?
It's nice to be able to filter every possible scenario on the prospects you are looking for. From what industry to what position an individual holds within a company, ZoomInfo allows the user to find what they are looking for. In addition, the information and contacts are extremely accurate. If you're interested in contacts that are not as accurate, you are still capable of decreasing the overall quality and get much more search options as well.
What do you dislike about the product?
The product can be pricey for some companies, but overall I believe the ROI on the product will pay off if a company was to use the software to its full potential.
What problems is the product solving and how is that benefiting you?
Figuring out your competitive niche can be difficult within smaller companies. Hearing that ZoomInfo sells 80% of their product to companies with less than 10 sales reps was surprising at first. The more that I thought about it, the more it made perfect sense.
Recommendations to others considering the product:
If you are struggling to find the best industry/niche for your smaller company, ZoomInfo makes it a lot easier to break down the places you need to look.
Best way to reach the people you want
What do you like best about the product?
The simplicity of obtaining that information so quickly and without a problem is one of the things that sets apart Zoominfo. An essential tool for our office.
What do you dislike about the product?
Sometimes it can be outdate but its still a very important tool if you want to start somewhere with call calling or knowing what target you are trying to reach.
What problems is the product solving and how is that benefiting you?
Well the fact that we have all the information and the materials thanks to ZoomInfo. If it wasn't for them our office cant work at all.
Recommendations to others considering the product:
More updated information on prospects
Excellent tool in our sales stack
What do you like best about the product?
Excellent service and great content. Easy to use, tons of assistance and training, and great for team use.
What do you dislike about the product?
It's costly - but pays off. Very challenging for us as a small startup to manage the cost up front, but definitely worth it for us.
What problems is the product solving and how is that benefiting you?
The ability to find verified contact information for our potential customers and partners is the key problem we're solving. The ability to search based on narrow specifications is really key for us.
Recommendations to others considering the product:
ZoomInfo is a pleasure to use. Their team is great to work with, and if you're looking for a solution to finding the right people to reach in an organization or an industry, this may be the right product for you.
Zoominfo is a game changer
What do you like best about the product?
What we like best about Zoominfo is the ability to target specific industries and roles, and to provide very specific targets for our demand and sales teams. The depth of data for companies and contacts is just the right amount, the ability to drill into different types of information is great. Our demand and sales teams are really impressed with the data we're sending over to them.
What do you dislike about the product?
Zoominfo periodically goes down (maybe 2-3 times a week), and I have to wait for the system to recover. Often my customer success manager is or isn't aware of the outage, and tries to help me resolve it.
What problems is the product solving and how is that benefiting you?
We are looking to find contacts for our demand creation and sales teams in certain industries. Benefits we've realized include:
1) Ability to target the right companies in the right industries.
2) Ability to target the right contacts in the right industries.
3) Ability to see regional information (ex: sales offices in America or Europe)
4) Ability to see see employee size and revenue information.
1) Ability to target the right companies in the right industries.
2) Ability to target the right contacts in the right industries.
3) Ability to see regional information (ex: sales offices in America or Europe)
4) Ability to see see employee size and revenue information.
Recommendations to others considering the product:
Zoominfo is really a no-brainer if you're trying to find new sales targets or penetrate new industries you really get great information.
Easy UI, many data points to segment off of
What do you like best about the product?
The ZoomInfo platform is very user-friendly and easy to navigate. ZoomInfo also provides several data points that a marketer can use to segment their lists (for example, technologies installed is very helpful for competitive campaigns). It's also very handy that you can append your own SFDC IDs to your ZoomInfo export files.
What do you dislike about the product?
People info is easy to access and use, but I have a harder time downloading company-level info.
What problems is the product solving and how is that benefiting you?
For ABM campaigns, we need to target individuals at companies in our target lists. ZoomInfo provides up-to-date contact information that we can use in executing ABM efforts. The best part is that all of the contact information I need for campaigns is accessible at my fingertips.
Recommendations to others considering the product:
It's a great tool for both salespeople and marketers.
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