ZoomInfo
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Zoominfo review
What do you like best about the product?
Getting access to their contact information
What do you dislike about the product?
something the numbers are wrong, companies with same names gets mixed up, lot of contacts are outdated
What problems is the product solving and how is that benefiting you?
Being able to get in touch with contacts at the organization
Great experience with the ZoomInfo tool!
What do you like best about the product?
The most helpful parts of ZoomInfo are how seamlessly it integrates into other sales tools (LinkedIn Sales Navigator, Salesforce, etc) and its general ease of use. The user experience of this tool is super intuitive.
What do you dislike about the product?
There is nothing that I dislike about ZoomInfo -- it makes my job so much easier!
What problems is the product solving and how is that benefiting you?
The only problem I can think of is that a lot of the time, the data is out of date -- it shows a prospect's former company, incorrect phone numbers, etc.
Recommendations to others considering the product:
I would highly recommend implementing this tool for your sales team.
Sales
What do you like best about the product?
Easy to find contact and information about companies
What do you dislike about the product?
sometimes numbers don't align up and not always updated with the right contact information
What problems is the product solving and how is that benefiting you?
getting new contacts that work from the company instead of manually doing it yourself
Useful platform for my day to day needs with respect to prospecting, but challenging at times
What do you like best about the product?
I love that ZoomInfo / DiscoverOrg helps my prospecting to flow smooth and saves me time. I think that the Salesforce Integration is key for me and I love it. The LinkedIn integration helps me a lot as well. Being able to have a platform that seamlessly integrates with all my other tools (i.e. SFDC, LinkedIn Sales Navigator, etc.) is very important to me as I do mostly outbound prospecting which means saving time in my day doing manual processes for pulling in leads/accounts is top priority. ZoomInfo / DiscoverOrg gives me that flexibility.
What do you dislike about the product?
Sometimes it can be glitchy and have inaccurate information so I am sometimes finding myself cross-checking between ZoomInfo and DiscoverOrg to get the right information. The glitches and common shutdowns can really impead on my daily tasks/ KPIs. In order for me to be successful at my job, I need my tools to be working and at my disposal. I also commonly have issues with inaccurate information on private companies / accounts. Being that a big part of my work is with commercial accounts (>4,500 employees) - this has been a blocker for me.
What problems is the product solving and how is that benefiting you?
I am gaining insight into the accounts that I am going after and able to reach out to my prospects in a timely fashion. I use ZoomInfo to pull in relevant leads/accounts to Salesforce and directly use this data to strategically reach out to prospects and accounts. Doing this process manually would not be ideal for the volume that I experience in my role.
Recommendations to others considering the product:
I think it is a very critical platform for prospecting. ZoomInfo / DiscoverOrg has the best data that I have ever seen for prospecting but sometimes it can feel a little bit unorganized. I think if you are in a high volume role or looking for a tool for your employees that are in a high volume prospecting role than this platform will help you succeed.
Very clean, no fluff, informative, and fun!
What do you like best about the product?
There are so many contacts that don't exist anywhere else and this helps me sell!
What do you dislike about the product?
I think some of the info is out of date, but its a hard thing to fix.
What problems is the product solving and how is that benefiting you?
overall company org structure
Recommendations to others considering the product:
Use ZoomInfo, do as much research into how to best use the program and start crushing it.
The Ultimate Detective
What do you like best about the product?
I literally wouldn't be able to do my job without ZoomInfo--I work in sales. It has been extremely helpful in finding "hard to find" information such as providing me with valuable insight into companies and contact information for potential clients. The industry information it provides is crucial to cover certain verticals that need to be prospected. Additionally, they make it extremely easy to export this information into Salesforce and Outreach for easy integration. The browser extension is really powerful too. I especially like to use it with LinkedIn. I just go to the company page and can prospect straight from LinkedIn and have the information in my dashboard. It ensures accuracy of information. The other thing that has been especially helpful is the ability to filter contact information such as job title, location and industry so you can get really specific and accurate information.
What do you dislike about the product?
The only thing that could be improved is speed of update. At times, ZoomInfo is not always accurate, if they updated their information more quickly it would even more so efficient.
What problems is the product solving and how is that benefiting you?
My company creates soundproof work solutions for the modern office (soundproof phone booths). With ZoomInfo, I've been able to get the contact information of people I need to reach at various companies so I can help them overcome noise and other distractions in the office. We've also found it to increase productivity. Due to ZoomInfo, I've been able to successfully complete my job.
Recommendations to others considering the product:
I would say absolutely use it if you have to constantly find contact information for people and need insights into company and want the whole process to be easy and efficient.
Great customer service team (shout out to Anthony C.) & Account data accuracy is up to par!
What do you like best about the product?
Account data accuracy has been very useful!
What do you dislike about the product?
Least helpful, there is plenty of data but not all is up to date regarding contact information. Contact last seen data should be about 3 months, 6 months is a 50/50 chance of accuracy. However, I do understand that that is pretty strict and limited.
What problems is the product solving and how is that benefiting you?
Benefits, helping our sales team reach out to their most qualified accounts.
Recommendations to others considering the product:
It has increased our sales team overall quality, our D&A team has been achieving goals with ease!
ZoomInfo has been great for my Sales team in providing accurate information in a timely manner
What do you like best about the product?
I like how ZoomInfo not only pulls up their phone number, but also pulls up their direct line and email to contact them. It makes it easier to reach the prospects and options for multiple avenues to get in touch.
What do you dislike about the product?
I don't like how ZoomInfo doesn't have the most complete database of contact information. Especially for a lot of my international contacts, it is often hard to find the correct information or even a phone number at all for those personas.
What problems is the product solving and how is that benefiting you?
I am solving the problem of having to manually go through each contact on ZoomInfo and then have to transfer all their information back to Salesforce. I have saved a ton of time! With ZoomInfo powered by DiscoverOrg, I feel like the process has been even quicker and there has been more information present with the contacts I have researched.
One of the most effective sales tools for BDR's and AE's
What do you like best about the product?
Zoom info is able to accurately provide important contact information for top prospects. It is seamlessly integrated with our CRM making exporting contacts a breeze. ZoomInfo allows us to find high quality leads throughout our target accounts without having to do extra work. Having a browser plugin for chrome makes exporting prospects a quick and fast process.
What do you dislike about the product?
While ZoomInfo is a great platform, there are a few drawbacks that come to mind. One of the largest is the long load times. Sometimes Zoom info is unable to pull information for companies that I would expect it to have information on. In addition, ZoomInfo often has glitches on the Google chrome extension.
What problems is the product solving and how is that benefiting you?
ZoomInfo has allowed my team to drastically increase our outbound efforts by providing high quality contacts at our target accounts. We have benefited from its ease of use as well as allowing us to book more meetings.
Easy To Use, Extremely Reliable Information
What do you like best about the product?
ZoomInfo has so much information available. It ranges from super small one-man show type companies to large, large mega-corporations. It's an incredibly easy system to use and the contact information is extremely accurate.
What do you dislike about the product?
Sometimes you have to do a little more digging if there are multiple companies with similar names. Not a huge deal, easy to work around, just a little annoying.
What problems is the product solving and how is that benefiting you?
We initially began using this to generate new contacts but we realized it's very useful for expanding contacts at existing client companies. And, if someone moves from the company, you can search for them in Zoom to find where they went.
Recommendations to others considering the product:
Do it.
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