ZoomInfo
ZoomInfoExternal reviews
8,301 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Outdated data & terrible service
What do you like best about the product?
Zoominfo is comprehensive. They will have a pov even if it might be correct or updated.
What do you dislike about the product?
The support was a mess. Phone hold times are atrocious and everyone is passing the buck to the next team. Its impossible to get a definitive answer to any problem
What problems is the product solving and how is that benefiting you?
Was looking to enrich lead info with email addresses; while trying to find relevant ppl.
Recommendations to others considering the product:
Understand the value well & know its hard to cancel.
Good UI, Nice Tool, Data Could Use Some Cleanup
What do you like best about the product?
It's extremely easy to build filtered lists and get really particular with the types of contacts you're pulling over. The integration with Hubspot also works extremely well for us.
What do you dislike about the product?
I would say if someone's changed jobs within the past 8 or 9 months, the data in ZoomInfo is spotty. It makes sense, and it's understandable, but it's frustrating to deal with when you filter by A+ rated data and are still pulling over contacts who are no longer in the companies you're targeting or no longer in the position for which they've been listed. There is a ton of data cleanup being done on our end.
What problems is the product solving and how is that benefiting you?
I'm using ZoomInfo to increase the depth of my contact lists in Hubspot for targeted sales outreach. There's not a whole lot more to it from an SDR standpoint. It performs well enough for what I need it for. The Org Chart tool is really nice for organizations like mine who are targeting specific roles within a department -- what's even cooler about it is the ability to open up a contact's profile preview and sift through desirable contacts by cross-checking the info with their LinkedIn profiles. It's saved me a ton of time that would have been spent scraping profiles in LinkedIn for emails and phone numbers, figuring out email address formats for various companies, and sending emails without confidence the email targeted actually exists.
ZoomInfo
What do you like best about the product?
It is easy to use when adding contacts to a prospecting list and being able to search through each company using the org chart. Our BDRs are the ones that use it the most and BDRs are usually new to sales so it is good to have software that is user friendly.
What do you dislike about the product?
Even though there are more accurate contacts than inaccurate, there are plenty of contacts that are no longer employed at a company or have incorrect titles and department information. This leads to wasted time and even awkward and embarrassing moments when calling those numbers.
What problems is the product solving and how is that benefiting you?
It is the best way for our company to gather contacts and their direct numbers. It saves a lot of time not having to search for contacts on our own. it also saves time from having to go through a switchboard or reception every time.
Recommendations to others considering the product:
Make sure to use the filters and I suggest filtering your results so that they have a high accuracy score. Doing this will weed out most of the people that have left the company and/or have inaccurate data.
Good Tool for Data and Integration with Salesforce
What do you like best about the product?
Zoominfo, recently acquired Discoverorg has some great ways to parse through companies based on technology, geography and projects. For the most part the data is pretty accurate and is easy to pipe in accounts and contacts into Salesforce.
What do you dislike about the product?
Some companies lack in-depth data so I will generally cross-reference with Linkedin
What problems is the product solving and how is that benefiting you?
This is a great tool to build out accounts in a sales territory and understand the hierarchy in most accounts.
Gold standard for prospecting
What do you like best about the product?
It has the best accuracy for direct lines.
What do you dislike about the product?
It is not always accurate for current titles.
What problems is the product solving and how is that benefiting you?
It gives me a higher chance of being able to reach the correct decision makers quickly.
ZoomInfo Insights Work!
What do you like best about the product?
I love the fact that I can truly laser focus in on the prospects/ companies in my GEO/ industry I am doing research on all the way down to direct mobile numbers that reflect data within the last 6 months. It has been an tremendous help in building a more quality ecosystem and pipeline of select accounts I am looking to connect with. The company insights help me to customize my touches that are relevant to each unique contact and company. ZoomInfo also provides me with consistent industry trends. I love to use Reach Out and the import/export tool updates which interfaces nicely with Salesforce etc. Overall, ZoomInfo is my daily first go to source for critical data which helps me to succeed in my role. I highly recommend it to others and often help show them features they were unaware of. It is a robust tool that keeps on improving.
What do you dislike about the product?
I would love to see more SPECIFIC Technology INDUSTRY FILTER OPTIONS that drills down even further into the tech industry's newest and emerging sub verticals like Blockchain, Quantum Computing, Robotics, AI/Machine Learning, Cyber Security, VR/AR, eCommerce, IOT (Internet of Things) Gaming, FinTech, IT Infrastructure Services and of course SaaS to make it easier to find these types of companies, thereby saving critical time. I would also like a filter that can extract out contacts that are no longer with the company or who have had a recent job title change from my last search run. Lastly, it would be great to have a way to search on companies who are hiring or who reflect a reduction of staff as a filter. Apologies if it is there already and I have missed it.
What problems is the product solving and how is that benefiting you?
My account database has exponentially improved in terms of the quality and specific industry and sub vertical focus by 90%. The direct contact information is more accurate than other tools I have used in the past. It has contributed to an increase in closed business by 50%
Pretty reliable source of information, intuitive and simple Integration to Salesforce
What do you like best about the product?
The integration was simple, and allows a good amount of flexibility in its execution, in regards to data enrichment.
Additionally, as an admin, it provides me a useful tool, knowing that the enrichment will run once a day, and can be used to trigger other updates daily (useful for how we're currently doing Account scoring- if any value changes, i know it will be updated at least once a day)
Additionally, as an admin, it provides me a useful tool, knowing that the enrichment will run once a day, and can be used to trigger other updates daily (useful for how we're currently doing Account scoring- if any value changes, i know it will be updated at least once a day)
What do you dislike about the product?
Nothing fundamentally
Sometimes emails aren't always correct or in the format that we've had success reaching out to, but doesn't happen too frequently
Sometimes emails aren't always correct or in the format that we've had success reaching out to, but doesn't happen too frequently
What problems is the product solving and how is that benefiting you?
Our outreach has definitely benefitted from using Zoominfo, and having good data makes account scoring, and by proxy our account based targeting, better
Essential Tool For Any Sales Focused Organization
What do you like best about the product?
Finding the contacts is easy and exporting it to our CRM is two clicks away. Information is relevant and accurate for the most part. It saves the team a lot of time in the prospecting front.
What do you dislike about the product?
the credit system for exports and views is not my favorite. I wish it was just an unlimited usage system.
What problems is the product solving and how is that benefiting you?
discovering accounts and hierarchy. finding appropriate people. making sense of their budget, news on the company and doing appropriate qualification of leads before even talking to someone. the time we same is enormous and the different ways we can find tailored information for our messaging.
Recommendations to others considering the product:
make sure the integrations work appropriately and that you learn about all the capabilities beyond search.
Health Review
What do you like best about the product?
I liked the real time examples that the reps were able to provide. Makes it easy to digest and understand what is worth moving forward with. I also like that it was concise and to the point. The speakers did a good job of presenting themselves professionally. I felt like I could connect with what they were relating to. Also their settings were clear and able to see and relate to them very easily.
What do you dislike about the product?
There could be some more examples around different industries. Also could have included a bit more examples visually rather than talking through it. For visual learners like myself that additional context is always much appreciated. I think it would be very helpful to bring in members that have used this resource successfully.
What problems is the product solving and how is that benefiting you?
Trying to identify the right targets to pursue. Also trying to validate who is still with companies. Access to personal emails and mobile phones have also helped. When people question where we got our info it is always easy to lean on the efforts of zoom info.
Enterprise Sales Manager
What do you like best about the product?
insights, good data good data most the time
What do you dislike about the product?
in the pdf version harder to navigate sometimes data is outdated
What problems is the product solving and how is that benefiting you?
good contact info but not yet at the business unit level - mostly IT
Recommendations to others considering the product:
na
showing 5,421 - 5,430