ZoomInfo
ZoomInfoExternal reviews
External reviews are not included in the AWS star rating for the product.
Review on Zoominfo Platfrom
Great features
Helps in identifying the details required(eg Company related information)
Thanks.
Accuracy
Mobile #'s for my role are of utmost importance
Zoominfo Sales review
contact details both: company and contact
likely to engage us a great feature
review on Zoominfo sales
Detailed information on about company and contact
Buyer intent is really helpful feature
Mobile numbers increases my chances of getting in touch with the prospect
Great software and support
His support has been nothing short of outstanding, and saying I’m grateful doesn’t even begin to cover it. Zach has shown that ZoomInfo isn’t just a powerful prospecting tool—it’s backed by a team that truly cares about their clients’ success.
Prospecting is streamlined with effective backend tools, but data accuracy requires enhancement
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What other advice do I have?
Much Needed Insight
The second major value for me is in monitoring my large list of target prospects for relevant intent searches, since I had no visibility into their readiness to purchase our services without ZoomInfo Sales and would have had to resort to blind cold calls. It also provided key decision-makers in those organizations for my prospecting efforts.
The third benefit for me was 'websights' -- reports on organizations that had visited our website and details of their activity. We had no tool for this, and it was a bonus that ZoomInfo offered that insight as well. For contacts already in our CRM, I understand that it will now also indicate who visited our website. That will be a nice addition, but I have not benefited from it yet.
Integration with our HubSpot CRM was seamless, and I had no issues with that. ZoomInfo has been key in adding the correct contacts into Hubspot.
Excellent Tool!
Zoominfo review
Good data points(both on contact and companies)
Mobile # availability is really good
Zoominfo Sales review
Multiple choice for search
Good choices to perform my search
Integration with professional networks has optimized contact sourcing and outreach strategies
What is our primary use case?
My main use case for ZoomInfo is to help me with prospecting into accounts and getting contact information. It also enables me to quickly import contacts into SalesLoft.
What is most valuable?
The best features that ZoomInfo offers include the integration with LinkedIn which is one of the best features because that means when I'm prospecting and researching, I can easily find the right contacts. I also love the feature that enables me to see who's more likely to respond via email or via call. It's not always 100% accurate but it helps me level up and do the right method of outreach to the right person.
Additionally, I love the integration features that I can easily integrate with the software that I need such as SalesLoft, so I can quickly import the contacts.
ZoomInfo positively impacts my organization because it helps us do prospecting which in turn helps us get meetings, opportunities and revenue.
What needs improvement?
I think ZoomInfo can be improved because their number accuracy is still an issue. It's not specific to ZoomInfo; it's the same across the board with competitors. I can call up numbers and they can be incorrect, or sometimes the emails might not work, so even though it's great software, there's still errors with the contact information they're providing.
For how long have I used the solution?
I've been using ZoomInfo for about six months.
What do I think about the stability of the solution?
ZoomInfo is super stable in my experience. It's very reliable and easy to use.
What do I think about the scalability of the solution?
ZoomInfo's scalability is great because you can use it with as many different users as you want and everyone has the same functionality, so it's fully scalable.
How are customer service and support?
I don't know how ZoomInfo's customer support is, as I've never needed to call them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I didn't use a previous solution before.
How was the initial setup?
The initial setup with ZoomInfo is super easy because you just log in with the account and then you're good to go. It's a very straightforward mechanism.
What was our ROI?
I've seen a return on investment with ZoomInfo because it definitely saves me hours of work when I'm prospecting in terms of the ability to quickly get the data and import it where I need.
Which other solutions did I evaluate?
Before choosing ZoomInfo, we evaluated other options as an organization. We looked at things such as Lusha. However, I'm not the decision maker, so this wasn't a decision that I made. That was done by senior management.
What other advice do I have?
My advice to others looking into using ZoomInfo is to make sure that whatever software you're onboarding has the integrations that you need, the usability and also the most accurate data.
On a scale of 1-10, I rate ZoomInfo an 8 out of 10.