Currently, we are using the product as our central middleware. We are using it to eliminate all point connections and expose data centralized service hub for consumers.
IBM App Connect Enterprise (Software)
IBM SoftwareExternal reviews
External reviews are not included in the AWS star rating for the product.
A highly scalable and user-friendly product that is easy to learn and install
What is our primary use case?
How has it helped my organization?
It has optimized the service consumption of the consumers and improved the performance since it has a limited point-to-point connection between systems.
What is most valuable?
The most valuable feature is the user-friendliness of the application. It doesn't require deep technical expertise to consume the features.
What needs improvement?
The product should improve its support. Unlike other products like Microsoft, IBM does not have a community. The solution needs to work on community building.
The product serves its purpose and our future requirements. However, the product can provide additional connectors and database tables without impacting performance.
For how long have I used the solution?
We have been using this solution since 2020. So, it's almost three and a half years.
What do I think about the stability of the solution?
It would rate the stability a ten out of ten. Once we configure the tool, it works by automation.
What do I think about the scalability of the solution?
The solution is very scalable. I rate the scalability a ten out of ten. Around 10 to 15 people use the product in our organization. We use the product daily. The number of users depends on the volume of the services. When the business grows, the consumption volume will also grow.
How was the initial setup?
I rate the ease of initial setup an eight out of ten. The initial setup is complex if you are not familiar with it. Still, it is straightforward if you study the product and have proper training and knowledge of the development and features.
What about the implementation team?
We use an IBM-authorized partner to do the implementation. It took us around one month to deploy the solution. We don't need more than two people for deployment. It's a long and technical process that the supporting vendors do.
I'm not a technical person who works on the ground level. So I do not have the knowledge to explain the deployment process. We have an agreement with the support partner. They handle the maintenance.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
IBM App Connect the easy way to connect your infrastructure, apps and software in one easy place...
Reliable with good security and user-friendly
What is our primary use case?
We strategically decided to move all companies' data change with third parties. We control the Enterprise Service Bus platform. We also decided to change over to advanced systems to centralized management since we have several applications. We wanted a single point from which we could exchange data.
What is most valuable?
The security is very good.
It offers excellent reliability.
There is a friendly interface for configuration, and integration is made easy.
It can scale.
The solution is stable and reliable.
What needs improvement?
We have not used the solution for too long. I haven't noted any issues with the product so far. We're still discovering new features.
When we do a version upgrade of the system, the platform is kind of complicated. It would be ideal if it was easier to manage.
Sometimes we have issues with local support.
For how long have I used the solution?
I've been using the solution for one year or so.
What do I think about the stability of the solution?
I'd rate the stability nine out of ten. We've never had issues. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's containerized. I'd rate the ability to scale eight or nine out of ten in terms of ease of expansion.
We only have administrators directly dealing with the solution, as it's for systems, not people. Administrators work with it on a daily basis.
How are customer service and support?
We have not dealt with technical support as we haven't had any issues.
Which solution did I use previously and why did I switch?
We did previously use an open-source solution. We switched to ensure business continuity.
How was the initial setup?
We were lucky in that we good advice from local companies, so it was pretty easy for us to implement the product. I would rate the ease of implementation to eight out of ten. Overall, it was a good experience for us.
We're still on-premises with the ability to go hybrid.
The main deployment of the system or integration was straightforward. It was mainly implemented within two months, however, integration is a continuous process. With every new system or new function, we need to communicate that to the system. It's not possible to just lump everything together into one project. We're always renewing or installing or changing architecture.
What about the implementation team?
We did get some advice from a local company.
What was our ROI?
You need some time to realize an ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate. I'd rate the solution five out of ten. The licensing model is not bad. It's flexible. In time, you can allocate your licensing according to your different needs.
You need some competencies as the licensing can be a bit complex.
What other advice do I have?
We're customers and end-users. We're using the latest version of the solution.
I'd advise others to look carefully at licensing. Since it is a bit complex, they need to make sure they have the right licensing in place. You need to understand what you need and expect so that it is helpful for your company.
Over, the solution is not bad. I'd rate the product eight out of ten. The product is okay. However, there are times when we struggle with local support.