I have been using IBM App Connect for application integration.
External reviews
248 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Over the years ACE keeps getting better and more exciting to use!
What do you like best about the product?
I like that IBM App Connect makes it easier to connect different systems and application, whether they’re in the cloud or on-prem. Even though there is a learning curve, once you get a hang of the tool and gain some experience it is incredibly powerful and easy to use. Over the years the product is getting increasingly more stable and also a bunch of features are being added continuously. The discovery connectors are very nice addition that solve a lot of difficult tasks with ease. Very exciting to see what the future holds for this product.
What do you dislike about the product?
Still a learning Curve, which IBM tries to solve by adding the app connect designer tool for non technical users. I think the toolkit still can be improved a lot to help with the learning curve.
What problems is the product solving and how is that benefiting you?
Given that I am a consultant it helped solve a lot of issues with different customers.
Streamlined our integrations with zero hassle - IBM App Connect is a true enabler
What do you like best about the product?
IBM App Connect excels at integrating applications across hybrid environments with minimal coding. The user-friendly interface, wide range of prebuilt connectors, and real-time data syncing capabilities make it extremely powerful for streamlining workflows and automating business processes.
What do you dislike about the product?
Although highly functional, the initial learning curve for new users can be slightly steep. The documentation could be more beginner-friendly, and in some complex integrations, troubleshooting logs lack enough granularity for root cause analysis.
What problems is the product solving and how is that benefiting you?
IBM App Connect is solving our problem of siloed systems and inefficient workflows. By enabling seamless integration between cloud and on-premise applications, it improves data flow, enhances team productivity, and ensures consistent and accurate business operations.
10+ years ACE experience and still enjoying the product
What do you like best about the product?
I really enjoy the all-in one solution. It's easy to connect a bunch of applications since everything is right there at your fingertips.
What do you dislike about the product?
The downsides of using ACE is that there is a bit of a learning curve. It's not the easiest to start with. Also the toolkit itself is a bit outdated.
What problems is the product solving and how is that benefiting you?
Integration of different platforms with tried and tested connectors.
Easy to use and understand
What do you like best about the product?
Low-Code & No-Code Integration and AI-Driven Mapping & Automation.
What do you dislike about the product?
Pricing is bit expensive and has smaller community
What problems is the product solving and how is that benefiting you?
helps to solve integration challenges by enabling businesses to connect applications
Cloud migration and versatile features facilitate seamless application integration
What is our primary use case?
What is most valuable?
The features I find most valuable are message routing, message transformation, and protocol translation. IBM App Connect is a market leader and has been migrated to the cloud, allowing it to run efficiently in that environment.
What needs improvement?
I don't see any necessary improvements as IBM App Connect has been a market leader for many years. I find it particularly good for on-premises and now cloud use. Any major improvements have been addressed with App Connect Enterprise. Perhaps more tutorials for the training of new people who want to learn IBM App Connect would be beneficial.
For how long have I used the solution?
I have been working with IBM App Connect for eleven years.
What do I think about the stability of the solution?
I would rate the stability of IBM App Connect as nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of IBM App Connect as nine out of ten. It has options to scale up integrations as required, especially when the traffic to the application is higher.
How are customer service and support?
The technical support from IBM is good. I have worked with the IBM team on several products, and overall, it is satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of IBM App Connect is not tough. It's relatively easy and just requires installing the software.
Which other solutions did I evaluate?
Competitors to IBM App Connect include MuleSoft. However, I have never worked on Mule ESB, so I can't offer a comparison.
What other advice do I have?
I recommend IBM App Connect Enterprise to everyone. It is suitable for all company sizes, from small domestic banks to large corporations in various industries such as banking, insurance, and airlines. I would rate the overall solution as eight or nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Transforms data efficiently and navigates licensing challenges with ease
What is our primary use case?
I am a developer specializing in IBM App Connect. We have a customer interested in comparing ESB tools, such as webMethods, which was previously owned by Software AG company before IBM acquired the product.
We work with the on-premises version because in Turkiye, our customers cannot use cloud platforms due to data privacy policies. They must use on-premises solutions.
We primarily work with banking and insurance company solutions. At the bank where I work, our company provides support to other companies. Their developers are not highly experienced, so they contact our company for assistance. We help with direct connection to their services and solve problems when IBM App Connect encounters issues.
What is most valuable?
The transformation capabilities in IBM App Connect are particularly beneficial. When consuming SAP data, converting data fields is straightforward. File operations are simple to execute, and converting between XML to JSON formats is effortless with IBM App Connect.
The mapping node functionality for data transformation enhances the integration workflow significantly. Users can utilize mapping nodes or SQL, though the mapping node provides a more streamlined approach for transformations. Additionally, containerizing applications is very straightforward with this solution.
What needs improvement?
The transition between version 12 and version 13 presents some challenges. While version 12 had approximately 10 features, version 13 includes around 200 features with cloud platform compatibility. The learning curve for developers moving from version 12 to 13 could be smoother.
When using new components, better context explanations would be beneficial. In version 13, accessing new features requires connecting through a web browser, which can be challenging to understand. The explanation of new features could be more user-friendly.
For how long have I used the solution?
I have been using IBM App Connect for nearly five years.
What was my experience with deployment of the solution?
The deployment process is straightforward, but there is one significant challenge: the license cost is very expensive compared to other tools.
What do I think about the stability of the solution?
Configuration time varies depending on the implementation. For insurance companies requiring JDBC connections, the setup is relatively simple when deploying bar files to the server. However, some companies require multiple configurations, including ODBC connections, JDBC connections, different BI databases, main databases, and replication servers. IBM App Connect occasionally crashes for various reasons, requiring problem-solving intervention.
What do I think about the scalability of the solution?
IBM App Connect demonstrates good scalability. With version 11, services can be developed and prepared as Docker zip files for use with Kubernetes platform. The product, formerly known as Integration bus, evolved through versions 10, 11, 12, and 13 to become IBM App Connect Enterprise.
How are customer service and support?
Global IBM support is excellent. When we encounter problems in Turkiye with banking customers, the local IBM partner sometimes struggles to resolve issues. However, when opening a ticket with the global team, problems are resolved promptly and effectively.
The official IBM support in Turkiye, while functional, is not as experienced as the global team in problem-solving capabilities.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have compared IBM App Connect to webMethods. The system occasionally crashes for various reasons, requiring resolution.
How was the initial setup?
The basic installation process takes approximately 5 minutes, involving a download and setup wizard. However, additional configuration time is required for implementing IBM MQ, ODBC, JDBC, and other tools. The complete setup process, including all configurations, typically takes around two weeks.
What about the implementation team?
We provide integration services to other companies, particularly in the banking and insurance sectors. These companies often require assistance with deploying and configuring IBM App Connect due to their lack of expertise. We support them by addressing issues and facilitating direct connections to their services.
Moreover, in cases involving IBM App Connect crashes or technical challenges, I liaise with the global IBM support for effective solutions, as local support in Turkiye occasionally lacks the necessary experience. Our team serves as a reliable resource, sharing expertise to enhance their capabilities and ensure smooth operations with IBM App Connect.
What was our ROI?
The system has demonstrated its value by efficiently handling the transfer of services to ESB IBM App Connect, managing large service volumes effectively.
What's my experience with pricing, setup cost, and licensing?
Configuration time varies by implementation. For insurance companies with simple JDBC connections, the process is straightforward. However, companies requiring multiple configurations for ODBC, JDBC connections, BI databases, main databases, and replication servers require more extensive setup time. The exact duration depends on specific requirements and cannot be precisely specified.
Which other solutions did I evaluate?
As an IBM App Connect developer, we have customers interested in comparing other ESB tools, particularly webMethods, which was previously owned by Software AG company before IBM acquired the product.
What other advice do I have?
The global technical support rates a nine out of ten, while the Turkiye support receives a seven out of ten. The product itself is good, rating an eight out of ten for pricing, though this is influenced by country-specific exchange rates. Overall, I would rate IBM App Connect as nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Ok, so far
What do you like best about the product?
Lots of connectors for integration with diferent products and vendors.
What do you dislike about the product?
Steep learning curve, is hard to get new developers started.
What problems is the product solving and how is that benefiting you?
Systems integrations
Stable, flexible and easy to use solution for yout integration needs
What do you like best about the product?
IBM App connect is an open solution for all your application integration needs. Thanks to the cloud connectors and patters it is easy to use. It provides the perfect mix about easu of use and features. It is open and extensible so if you need something that is not included you can build it yourself using your preferred technology.
What do you dislike about the product?
Licensing model can be better to run in a containerize environment
What problems is the product solving and how is that benefiting you?
Application Integration, implementation of API's
Integrate multiple apps and services, including databases, in one place and manage and monitor them
What do you like best about the product?
I used this to manage my email automation, and it’s been an amazing experience. By using App Connect, you can monitor all your resources in one place, integrate multiple apps, services, and databases, and automate your workflows. The UI and pre-built templates provide an excellent experience, helping you work faster and create easy flows by simply connecting credentials.
What do you dislike about the product?
Need a high level of workflow configuration knowledge to manage your flows. They should also provide guided documentation for every configuration, like GCP does on the right-hand side, which would be helpful for beginners, provide a proper labs to get intract with new user.
What problems is the product solving and how is that benefiting you?
Its solve a problem to automate your work flow by just drag and drop option but at configuration level you just need a high level of automation knowledge , In my case i used this plaform to only automate a mailChamp which help me to schedule and automate the process of mail.
Everything is excellent
What do you like best about the product?
Most powerful
Very efficient
Flexible
Easy to use and manage
Very efficient
Flexible
Easy to use and manage
What do you dislike about the product?
None. There is nothing to dislike.
Everything is great.
Everything is great.
What problems is the product solving and how is that benefiting you?
It provides more robust, scalable and efficient usage of features for the organization.
showing 1 - 10