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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,751 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Stephanie P.

Get Connected!

  • January 05, 2022
  • Review provided by G2

What do you like best about the product?
Zapier is an integral tool in my business, keeping it connected and flowing behind the scenes while I focus on the money making tasks and living a life and enjoying my family.
What do you dislike about the product?
Every once in awhile my zaps will break, its not terribly frequent and I get a super fast email notification letting me know, hey! something broke! I really appreciate them keeping me in the loop.
What problems is the product solving and how is that benefiting you?
I can connect my Facebook Leads to my CRM to get them started in an email series, then I can send their contact info to my Google Voice so when they call I know who's calling. I can connect a spreadsheet to my text service to keep client communication flowing effortlessly.


    Riti P.

Simple to Integrate with Webapps

  • January 05, 2022
  • Review provided by G2

What do you like best about the product?
It makes my life much easier when I need to do daily updates of my excel models and don't have to press refresh.
What do you dislike about the product?
I won't lie, I was a bit confused at first when using Zapier. It isn't exactly well explained how to set up "Zaps" but with time it can get easier, plus use the support from the Zapier team.
What problems is the product solving and how is that benefiting you?
I don't always have to remember to refresh the big query that is in my financial model in google sheets. Zapier does it for me. Since we have daily numbers it saves much a bunch of time everyday and it is all set to go when I get into the model.
Recommendations to others considering the product:
Use the support service they have for any questions or concerns. Also they have been around for some time so there are many third-party experts that can also be useful.


    Ben G.

Zapier Great Tool for Automation

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
Zapier is a very easy-to-use online tool and solution for automation. Love the wide array of compatible applications and programs. This makes the dozens of applications across a business much easier.
What do you dislike about the product?
At times, our business has ran into issues with workflows erroring out - for somewhat unexplained reasons. Even with reaching out to support, we at times have had to scrap the workflow, and clone from scratch to avoid issues. However, support is generally helpful.
What problems is the product solving and how is that benefiting you?
Zapier has been a great solution for many items. We use it for many email sends that are linked to SurveyMonkey form submissions. We also use it for some syncing across the board with HubSpot.


    Danielle N.

Helpful tool for automating repetitive tasks, but setup can get complex

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
I like that Zapier can take care of mundane repetitive tasks for me, so I can focus on other activities based on my interests and expertise. Once a Zap is set up, it works "in the background" and saves me a lot of time and energy.
I also appreciate all the Zapier templates available. Templates give you a starting point and make Zap setup much easier. Mostly all you have to do is fill in your own info.
Finally, Zapier seems to be a widely recognized integration tool. I've yet to come across a tool that does NOT integrate with Zapier.
What do you dislike about the product?
Even though a wide range of apps integrate with Zapier, sometimes specific features of an app are not accessible in Zapier. That's when finding a workaround to achieve your objective can get complicated and require considerable ingenuity.
That said, the challenges mainly arise when trying to "make" Zapier do something it was not really designed for.
Zapier customer support seems to only be available by email - no live chat or phone support. Sometimes if my issue ends up spanning multiple emails, a different person steps in midway and I've had to bring them up to speed. But overall, my experience with Zapier support has been satisfactory.
What problems is the product solving and how is that benefiting you?
My client uses Revue for her newsletter and Kajabi for email marketing. I use Zapier to help keep the email lists in sync between platforms. If someone subscribes or subscribes in Revue, they need to be added or removed from Kajabi; and vice versa.
Recommendations to others considering the product:
Look for existing templates that do what you want to achieve with the apps you are using. Templates can save you time and frustration from trying to figure out your Zap totally from scratch.


    Sierra Z.

Good automation tool for non-coders

  • January 01, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use
Great customer support and troubleshooting
Has plans that include team options/different users
No coding knowledge needed
What do you dislike about the product?
Limitations with one-way syncing with some automations (example - Bamboo HR to google calendar)
No ability to limit users numbers of zaps/automations which caused us to hit our monthly limit prematurely because of some ill created zaps.
It's not being utilized as much as it should be for the price we're paying
What problems is the product solving and how is that benefiting you?
We're solving the issue of repeatable manual tasks that team members were completely themselves. Zapier has freed up time for some of our folks to focus on other tasks.


    G N V Ravi T.

CONNECT ANY APP

  • December 31, 2021
  • Review provided by G2

What do you like best about the product?
1. Be a bridge between multiple API integrations
2. Can help to be on top of tasks and responses
3. Ability to view the history of Zapps
4. Recommendations based on our usage
What do you dislike about the product?
1. Should give an option to delete the existing integrations to replace
What problems is the product solving and how is that benefiting you?
1. Be a bridge between multiple API integrations
2. Can help to be on top of tasks and responses
3. Ability to view the history of Zapps
4. Recommendations based on our usage


    Doug T.

Zapier makes my business zip and zap everywhere

  • December 31, 2021
  • Review provided by G2

What do you like best about the product?
There is so much I like about Zapier it is hard to know where to start. Simply put, Zapier has been a fantastic tool for my business. I have been able to use it to create complex interactions for clients and their software that before I would not have been able to do. Zapier is a key part of my business growth.
What do you dislike about the product?
The only thing I do not like is the pricing structure. I do wish that they allowed two zaps for free and a lot more processes. Sometimes a two-step process is needed for a task, and the jump to the paying level to get that second zap is pretty stiff for a new company.
What problems is the product solving and how is that benefiting you?
I have solved some complex problems. I have connected email forms to texting services and automated them. I have set up multi-zap processes to add email subscribers to a new subscriber list and a purchasing client list at the same time.


    Sunil P.

Takes your game to a whole new level. Experience the power of automation.

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
I like the ease of use by which I can connect different apps and use different trigger scenarios
What do you dislike about the product?
The cost is on the higher side as compared to latest competitiors
What problems is the product solving and how is that benefiting you?
I am able to capture leads and push them automatically to email marketing system, I am also able to keep a tab on my sales by automatically capturing the payments made


    Garrett S.

A hidden gem

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
The ease of using zapier's graphical interface to program "zaps" is amazing. It is so simple and intuitive. You really don't need any programming knowledge. On top of that it diagnoses problems with your own zaps very effectively.
What do you dislike about the product?
Truthfully I have very little dislikes. If I had to change anything it would be that more people used this software as it is such a time saver.
What problems is the product solving and how is that benefiting you?
I have created multi step zaps that have replaced daily repatative tasks that save up to an hour a day! On top of that I have automated systems to correlate data for my organization that has never before been compiled.
Recommendations to others considering the product:
The free version of this software is so good that you need very little commitment to give it a try. Spend a while brainstorming of all the data entry tasks you do that might be able to be automated!


    Ahmed A.

If you want Integration between several apps so you mean Zapier

  • December 24, 2021
  • Review provided by G2

What do you like best about the product?
Zapier considered on of the best integrated apps ,We use for integration between several used apps in my company also it helps in building automated workflow processes,and to executes tasks automatically and also for scheduling the to do list , it can be easily integrated to alot of spreadsheets like Google Docs and Google sheets and slack
What do you dislike about the product?
Sometimes there are some integrated apps not giving the full features of the app which need some enhancements also the customer support takes time in responding for any issue but after solving these issues in the integration all is going great
What problems is the product solving and how is that benefiting you?
We have several apps like Google sheets and Google Docs and slack and zoom and Zoho ,Etc all of these apps are integrated into Zapier which give the user ease of access and scheduling all the tasks at one time and one place ,We can consider Zapier as our company swiss knife one app and different functions