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Zapier

Zapier

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1,751 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Higher Education

Long term user of Zapier

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
The idea is brilliant and the ease of use is super for a non-technical founder. It's reliable and works across our entire stack.
What do you dislike about the product?
As yet I haven't encoutntered any - it seems to be super reliable.
What problems is the product solving and how is that benefiting you?
It means I can get all our products talking to each other so key data get's passed across easily without any technical requirements.


    Estefany P.

With Zapier we interconnect all the tools we need

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
This network can be used for free in order to streamline procedures that are really short and do not require to be executed in a large amount, this is useful for people who have repetitive tasks but that are not a great complication and do not require to develop subtractions to be automated. For me, it is a good alternative for people or companies that would like to try this technology for the first time and, in turn, choose a plan that is not excessively demanding, since it is possible that some tasks may be generated to automate, however, the totality of the tasks are not too demanding to choose a plan that fits this technology. This is why this feature is perfect for small companies that have a very low volume work sequence that requires automation with this platform without having to pay extra for it.
What do you dislike about the product?
I have observed that throughout the use I have given to the system in question is that sometimes the automation fails, that is, the execution of certain actions does not occur, so you lose the time not performed because the automated actions are not executed. Consequently, you have to keep a close eye on Zaps completions, as it is possible that the characteristics of the platform that is connected to Zapier are influenced by execution delays, that is, a delay in the progression of jobs. My advice is to regularly observe the execution of the Zaps to be sure that all of them are running correctly and that there are no issues.
What problems is the product solving and how is that benefiting you?
I consider it as a great help that gives me the possibility to interconnect several tools and automate them without the need to perform repeated actions and have time to develop other tasks at home that require my attention. By doing this I reduce time and costs. The best part is the way it allows me to get to develop these automatisms between different platforms; I only need to drag and drop, I have also had the opportunity to specify a more direct through the API of each system that I needed to couple, and everything has gone as planned, thus giving the possibility to automate more deeply with particularities that match my needs.


    Koen G.

Overall good experience

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
Once you get the hang of it it's very easy to automate a lot.
What do you dislike about the product?
I once created an automation that created a loop (my own fault), this costed me a lot of Zapps and some money. However when I contacted their customer service they could help me. I still use Zppier a lot now and the more I use it, the more convenient the tool becomes.
What problems is the product solving and how is that benefiting you?
Is use it mainly to automate sending e-mails to new leads, but I also use the Google Contacts and Google Sheet integrations a lot to save time.


    Lior G.

Zapier is one of the best product in the world.

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
I've used Zapier to build systems and processes, workflows, and features in 8 companies. From early-stage startups to post-IPO. I've used Zapier for product, sales, marketing, operations, and much more. It's an invaluable tool that saved me months of work and millions of dollars. I use it a lot. It is easy and they have great customer support.
What do you dislike about the product?
Nothing. Always a bit of room to improve but overall, I've built entire systems on top of zapier at a fraction of the development cost.
What problems is the product solving and how is that benefiting you?
Handling integrations, workflow automation, and much more.


    Frank H.

Zapier enabled interfacing ServiceNow with ConnectWise PSA, meeting the specific need of a client!

  • February 02, 2024
  • Review provided by G2

What do you like best about the product?
The product is robust and reliable, with excellent support available and an extensive knowledge base.
What do you dislike about the product?
Support, while very, very good, is not as timely as one might wish.
What problems is the product solving and how is that benefiting you?
Enabling users of ServiceNow to have their Requests and Incidents handled by MSP that uses ConnectWise PSA internally.


    Michael F.

Zapier, the best tool to tool connection

  • February 01, 2024
  • Review provided by G2

What do you like best about the product?
Zapier is so essential in my work. The ability to connect different tool and extract and acquire data. Very useful in my automations.
What do you dislike about the product?
There are some limitation when gathering a data, but very minimal.
What problems is the product solving and how is that benefiting you?
Zapier solve my automation of data from my typeform to other tools.


    Events Services

Easy way to integrate and get information from our customers

  • January 30, 2024
  • Review provided by G2

What do you like best about the product?
Straightforward and easy to connect with our platform to gather client information, such as new attendee added to an event
What do you dislike about the product?
Limitations in terms of zaps that we can create.
What problems is the product solving and how is that benefiting you?
Connecting information in real-time with our platform regarding the client's event


    Athul K.

Easiest way to integrate different services

  • January 30, 2024
  • Review provided by G2

What do you like best about the product?
Zapier helps to integrate different webservices and automate process without much code. Zapier have integrations with few thousands services and connecting your applications with zapier is easy. It can save a lot of time by using zapier instead of building inhouse integration. Building zapier integration is more than enough to connect with many service.
What do you dislike about the product?
There will be occational downtime on fetching things, and may not be suitable for mission critical services.
What problems is the product solving and how is that benefiting you?
Zapier helps you to integrate your product with 6000+ apps, we only have to build one integration with zapier. It saves a lot of effort and reliable results.


    Stef B.

Put your data on Auto-Pilot

  • January 30, 2024
  • Review provided by G2

What do you like best about the product?
Zapier allows a small business owner to operate on a large scale. Automating busy waork, making your data instantly useful on a number of platforms and keeping your organizations backend running smoothly.
The automations are easy to set up. The sheer amount of connection available makes it rare that you can't find a "ZAP" that works for you. For real estate when time is of the essence, I like knowing my clients and collegues get a response in a timely manner even when I'm unavaialble. My data being sent to multiple platforms saves me a great deal of time and expense that would normally require staff. Once you set up a good set of automations, your time can be better put to use on more complex office processes. Currently, we use Zapier with Grist Spreadsheets via webhook to update our dashboards, agent profiles, and CRM. Zapier has an email parser that allows incoming emails from our Tripetto Forms to be scanned, parsed and added to our database automatcally.
What do you dislike about the product?
Currently, I don't have any dislikes. The price is comprable for what you get. Free tier is generous. And I find the offerings to be abundant.
What problems is the product solving and how is that benefiting you?
Zapier allows one person to act like a full administrative team. If you really take the time to thoughtfully create your zaps and workflows you can get a lot of productivty handled with minimal effort.
I no longer have to deal with writing documents with automatic merges. setting up your triggers gives you a way to respond to clients and teammate instantly. This includes texting as well as email. Previously, Zapier was used to update our Wordpress website by keeping the real estate data on the homepages dynamic.


    Derrick P.

One of the best apps out there!

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
I absolutely love this service! It is amazing. You can pretty much program any flows you want to accomplish a task. For example I connect it to my shopify acocunt and when a customer purchases it I can have it automatically do all the fulfillment on it's own. I also have the ability for it to provide licenses to my customers automatically and sign them up for things. It has discord integration as well! There is SOOOOOOOO many uses for this. It is one, or the best, service I have ever seen! Their customer support is also amazing. They will help you get setup so easily.
What do you dislike about the product?
It can be a little wonky and slow but you get used to it. Also, it is a little expensive but not terrible.
What problems is the product solving and how is that benefiting you?
Eveyrthing! I do not have to worry about automating my business and customer purchases. I am a software developer and this makes is so easy omg!