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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,750 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hari P.

Best automation tool available online

  • April 14, 2024
  • Review provided by G2

What do you like best about the product?
Great UI and better workflow. Simple and efficient flows
What do you dislike about the product?
Premium costing makes it not affordable for Small and medium business
What problems is the product solving and how is that benefiting you?
Customer facing workflow automations


    Trevor H.

Zapier does my work for me

  • April 08, 2024
  • Review provided by G2

What do you like best about the product?
I use zapier to connect my whole tech stack and automate tedious tasks. I totally love it.
What do you dislike about the product?
I wish there were multiple ways to trigger the same zap without making a web of webhooks.
What problems is the product solving and how is that benefiting you?
lots of annoying repetitive busywork tasks have been automated with zapier and my company is more efficient for it! I go around talking to my coworkers and identify work I can automate.


    Internet

Great tool for no-code automations & integrating multiple products!

  • April 08, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to use tool & seemlesly integrates multiple products!
What do you dislike about the product?
The customer support could be better, otherwise the tool is great!
What problems is the product solving and how is that benefiting you?
We can easily integrate multiple tools like google sheets, our CRM & other tools to seamlessly automate so many things! The no-code automations make it very easy to use.


    Rahul S.

Best platform for automating our social media posting and commenting.

  • April 01, 2024
  • Review provided by G2

What do you like best about the product?
Zapier is very fast and accurate in automating our social media posting with AI chatbots. It has vast collections of actions to perform like scheduling, formatting, and generate our posts. Its steps and actions are highly customisable with testing features. We can easily perform multiple automated actions like posting, emailing, and commenting on posts at the same time. Their customer support is alse blazing fast.
What do you dislike about the product?
They cost a little bit high price for limited features.
What problems is the product solving and how is that benefiting you?
Zapier has drastically incresed our productivity by providing automation in posting, emailing, and commenting on all of our social media accounts. It has provided large number of actions to perform at the same time from generating text to saving it on databases. Now we don't need any dedicated team to manage and post our updates on internet, Zapier does all of our actions with great accuracy and speed.


    Marketing and Advertising

Absolutely zero support available and you just go around in a loop on their automated chat bot

  • April 01, 2024
  • Review provided by G2

What do you like best about the product?
Almost nothing. I use Zapier for a few of my clients, but I'll be swapping to Integrately. Zapier is great when it works.
What do you dislike about the product?
Lack of support and when you do get support, they don't actually solve your problem. I really dislike that they give you a free account option (which is great for me setting up initial zaps for my clients so they can see how it works, so I can then justify the upgrade of the account to them) but during the "trial" which they tell you is "free forever" they turn off your zaps and don't tell you and then when you try to turn them back on again, you get an alert saying "the app you're using is now only available with the upgraded account plan" - what a scam. The zap hasn't even worked long enough for me to be able to show my client, so I can justify the increase in the premium plan, and on top of that, I've wasted my time setting it up because now I can't even show my clients how it works AND because they turned the zap off, there's now a hole in the importation of customers through their CRM.

I also implemented Zapier at the Real Estate company I work at part-time, but I'll be swapping them to integrately too because the zaps just aren't reliable and support doesn't exist.
What problems is the product solving and how is that benefiting you?
None. The zaps aren't reliable and I have to keep logging into my clients accounts to check that everything is running smoothly. 3 out of my 6 clients that use Zapier have had issues.


    Nihal G.

Use case depends on your creativity

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
Makes automation possible which can really be helpful where needed. I use it every other week to optimize my workflow.
What do you dislike about the product?
Sometimes Zaps stop working as account linking does not work. No active customer support for base users and makes it difficult sometimes not always, to implement and integrate.
What problems is the product solving and how is that benefiting you?
To automate and connect CRM, Mailing, Forms, website etc.


    Geovanna A.

A simple way to automate!

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
Super easy to use and works with many different platforms, making it a go-to solution for automating your business.
What do you dislike about the product?
There is not much to dislike about Zapier, however it is important to note that the free version is limited and you will need to upgrade to the paid version if you want to increase the volume of zaps you can send.
What problems is the product solving and how is that benefiting you?
Zapier is making it easier for our company to send out email and marketing campaigns to leads. This solves the issue of having to contact thousands of customers manually. It also integrates with our CRM and calendar system, which makes it convenient to follow up with new leads.


    Daniel D.

The #1 platform in the market for performing integrations between online applications

  • March 25, 2024
  • Review provided by G2

What do you like best about the product?
Zapier is a very useful, easy, and intuitive tool to implement and use on a daily basis to make connections between applications without the need for programming.
What do you dislike about the product?
I don't like the scalability of the product so much because as the number of zaps performed begins to grow, the costs increase.
What problems is the product solving and how is that benefiting you?
Zapier has helped us keep all online applications connected, without the need to develop costly applications or the need to know code programming. It helps our sales, service, and marketing teams to keep the applications used connected and unified.


    Tammy F.

I find new uses for zaps every week. It is so easy to use and implement.

  • March 22, 2024
  • Review provided by G2

What do you like best about the product?
I love that it has a lot of templates ready to use and you can search for your software and get a list of suggestions on things you can automate.
What do you dislike about the product?
I dont care for the pricing scheme, It seems to take a big jump from one to the next and I have accidently slid into that higher payment one a few times just testing some zaps.
What problems is the product solving and how is that benefiting you?
It automatically routes and scores inbound leads sorting out spam based on filters and makes it very easy to track, analyze data. We also use it for bulk updates of other apps such as our CRM and Helpdesk


    Annah N.

We are encountering unsurpassed convenience and benefits of connecting our business apps with Zapier

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
As our enterprise successively rely on digital ecosystems that include web apps and softwares for the management of our daily operations, the shift has necessitated the use of Zapier to be able to knit together this environment for workflows automation and smooth communication between all these business tools. Everything about Zapier is magical from implementation to use. The free trial plan was especially so useful during the grounding phase. It includes all the core features which made it easy and quick for us to get well versed and familiar with it. It's a versatile, flexible and easy to use with no coding required to be able to navigate through it. We didn't have to create the zap automation from scratch for there are prebuilt templates in to the othet methods that we have progressively use such as AI powered builder and using blank zaps. The zaps are extremely customizable soo we tailor them to our specifications inorder to create a seamless workflows that match our likings. The zaps automate flow of information between apps in such a way that if I add any new data on it then it takes an action step to find,transfer and update it to the integrated tool and I usually don't have to build that zap again once it is setup. Lastly I found out that when we changed our CRM from Zoho to Hubspot we didn't lose information. Instead after creation of a new zap we continued to track our processes and information just as before and didnt have to start afresh.
What do you dislike about the product?
Apart from the upgraded plan being costly I have encountered no hitches with my Zapier use. There are lots of reading materials online answers most usage questions and the knowledge and lead we get from it's technical team have been our greatest guides.
What problems is the product solving and how is that benefiting you?
The knitted ecosystem for all or workspace tools has been highly advantageous by automating our workflow which has made it easier and quick to execute our daily repetitive enterprise operations. Zapier connect out stripe account to Hubspot CRM to update our customers and prospect information when they make payment or send invoices. Customer information
therefore becomes available on the CRM Connection of CRM with Tarvent delivers limitless possibilities for automated and email marketing campaigns from where we are able to receive feedback from customers and follow up on prospects. Data from from ads and enquiries is then channelled and classified and used as a reference for customer service and marketing efforts betterment. Customized email follow-ups and communication has ensured the fulfillment of a satisfied customer base. Task management and to-do list tracking keeps us on toes by sending alerts from Todoist and Google Calendar soo we don't miss any client booking. Improved customer attention and data management and analysis are things we can boast about .On overall Zapier has boosted the efficiency of our business which is in turn noticable in the gross growth of Eventique