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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shyam K.

Streamlined our workflows by automating repetitive tasks!!

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
The user interface is simple nothing too complex, making zaps easier to setup. Tool is well connected with a lot of third party systems as well.
What do you dislike about the product?
Its does not have the best in terms of UI and its very buggy and things do break from tie to time. Pricing is also an issue, its costs a zap per step.
What problems is the product solving and how is that benefiting you?
It helps us to remove the repetitive tasks which can not be automated by HubSpot workflows. Its well connected with third party apps like Calendly, survicate etc. So, we are able to save a lot of our time by automating things.


    Shyam k.

Pricey but great to Solve Integration Challenges

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Easy tool to integrate with different platforms, where there are no integrate natively. Sometimes mapping integration fields can be a bit difficult and requires some time planning. Its a set it and forget it platform.
What do you dislike about the product?
The user interface could be improved, its a lot buggy for the user to manage & platform is on the pricey end as each step cost us credit.
What problems is the product solving and how is that benefiting you?
We needed to integrate multiple platforms like Saasquatch, calendly, Nivo with the HubSpot CRM but these do not have a native integration with them. With the help of zapier we were able to do this without requiring for us to built a native integration.


    Anjan B.

Great tool to shortcut automatic integration

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Integration, quick logic setup, easy to learn and implement, great number of features
What do you dislike about the product?
Finding, research, solution sometime take time
What problems is the product solving and how is that benefiting you?
Swoogo to internal database


    Will B.

Easy to Use Automations which work with a wide range of systems

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it ease to use and easy to debug when things aren't working quite right e.g. checking zapier history. Zapier saves us a lot of time across the business
What do you dislike about the product?
Sometimes, if you want full control and you're a more advance user, you may need get limited by Zapiers functionality
What problems is the product solving and how is that benefiting you?
Saves us time to manually update spreadsheets by completing it for us, integrate seamlessly with Google Sheets.

We also use it primarily for getting notifications out of our JIRA system and into Slack for quicker responses


    Marketing and Advertising

Streamlined my workflow by automating repetitive tasks and seamlessly connecting my apps

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zapier is how easy it makes automation without needing any coding skills. It connects hundreds of apps seamlessly, allowing me to create custom workflows (called "Zaps") that automate repetitive tasks like syncing data between platforms, sending follow-up emails, or updating project management tools. The interface is user-friendly, so I can set everything up quickly without any technical knowledge. It has truly saved me hours of manual work and boosted my productivity by allowing me to focus on more important tasks.
What do you dislike about the product?
What I don’t like about Zapier is that some of the more advanced features, like multi-step Zaps or premium app integrations, require a paid plan. Additionally, while most workflows are easy to set up, troubleshooting can be tricky if something goes wrong, and the error messages aren’t always helpful. I also wish there were more customization options for certain tasks or triggers.
What problems is the product solving and how is that benefiting you?
Zapier solves the problem of manual data entry and repetitive tasks by automating workflows between different apps. It has saved me a lot of time by syncing data across platforms, sending automatic notifications, and streamlining various processes that used to take hours. This has allowed me to focus on more strategic work, improve efficiency, and reduce the chances of human error.


    Electrical/Electronic Manufacturing

Amazing service, really works like magic for connecting other applications

  • July 19, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use. Free tier is useful, lots of community support. Low cost even for relatively complex use. Once set up it just works in the cloud and does not require any local installation etc. for automations.
What do you dislike about the product?
There is some learning curve, but if you can use LabView or other similar software (IFTTT) everyone can figure it out.
What problems is the product solving and how is that benefiting you?
Automating reminders and re-routing email and details about orders and shipping (in particular).


    Construction

Software has fallen behind rivals, billing practices are dishonest

  • July 18, 2025
  • Review provided by G2

What do you like best about the product?
Automations are relatively easy to create
What do you dislike about the product?
Many of the features of the platform have fallen behind rivals, pricing has gone through the roof, and their practices around annual billing are dishonest
What problems is the product solving and how is that benefiting you?
Zapier helps us connect un-related platforms to allow for automating mundane tasks.


    Real Estate

Easy and Powerful Automation Tool

  • July 17, 2025
  • Review provided by G2

What do you like best about the product?
Zapier makes it incredibly easy to connect apps and automate repetitive tasks without any coding knowledge. Its user-friendly interface and wide range of integrations allow me to create powerful workflows in just a few clicks. It saves hours of manual work and keeps processes consistent and reliable.
What do you dislike about the product?
While Zapier is powerful, the free plan has limited tasks and update frequency, which can be restrictive for growing needs. Some advanced features are locked behind higher-tier pricing, and troubleshooting complex Zaps can be time-consuming without detailed error logs.
What problems is the product solving and how is that benefiting you?
Zapier is solving the problem of manual, repetitive tasks by automating workflows between the apps I use every day. It helps me eliminate the need to copy-paste data, send reminder emails, or manually update spreadsheets. This saves me a significant amount of time, reduces human error, and allows me to focus on more strategic and creative work instead of routine tasks.


    Rahul P.

Best Integration Software

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, number of features
What do you dislike about the product?
I can't think of anything I dislike about Zapier, it has helped me massively in my day-to-day.
What problems is the product solving and how is that benefiting you?
It's helping with business communication and keeping everyone in the loop with things


    Rachel C.

Works as well as always

  • July 12, 2025
  • Review provided by G2

What do you like best about the product?
It's a reliable platform and they're growing in creative directions.
What do you dislike about the product?
I'm annoyed by the way the free tier works. I think small/solopreneurs need more steps like everyone else, but need less runs. It would be so much more fair to just limit the total number of calls or something rather than number of steps.

I will say that I have experience with Zapier as a paid tool as well as a free tool.
What problems is the product solving and how is that benefiting you?
Zapier is my go-to for automations, eliminating the need for me to get engineering assistance, which can be a bother to the other teams and can slow work down.