Zapier
ZapierReviews from AWS customer
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There's nothing better
What do you like best about the product?
UI/UX, easy to understand, adding new features
What do you dislike about the product?
Bit pricey than make.com but overall nothing much.
What problems is the product solving and how is that benefiting you?
Most of the data automation from one tool to another
Best Automation tool for beginners
What do you like best about the product?
Easy to understand and simple to use for beginners
What do you dislike about the product?
Pricing is a bit complicated and higher than competitive tools
What problems is the product solving and how is that benefiting you?
Helps me automate stuff by connecting different tools
Zapier helps with my SmartSheet integration beautifully!
What do you like best about the product?
I really like how easy it was to set up to integrate into SmartSheet. It seems like it can integrate with a lot of platforms, which is nice to know for the future! I love that you can set it to run automatically and not have to worry.
What do you dislike about the product?
Sometimes it wants data that is not easily found in the Smartsheet Application (this could be a Smart sheet thing)
What problems is the product solving and how is that benefiting you?
It is helping my auto populate a sheet from a template so that it makes assigning project sheets to my peers less manual and more efficient, as there is alot of detail in the sheets to recreate each time we get a new project, which could be up to 5 a week depending on the week.
Zapier Is the Automation Glue Every Team Needs
What do you like best about the product?
zapier is good enough for syncing leads heps in auto-sending Slack alerts from emails, or updating spreadsheets in real time
What do you dislike about the product?
the canvas part can be very tricky and complex
What problems is the product solving and how is that benefiting you?
it is easy to set up and manage and has great documentation and interactive UI
Maybe one of the best time saving investments we made early on.
What do you like best about the product?
Zapier has robust integrations across each software, which means we can automate pretty much everything.
What do you dislike about the product?
Over time, Zapier has gone from being the budget option to almost being the enterprise option for many companies. This had led to them not being the cheap budget option for many growing startups.
What problems is the product solving and how is that benefiting you?
Zapier links our quiz funnel, Calendly, Slack, and Google Sheets so every new lead lands in the right spot with zero copy-paste. The instant alerts and data sync save around ten hours a week.
So easy, even an old man can do it!
What do you like best about the product?
I absolutely love Zapier. It’s one of those rare software tools that feels intuitive from the very first click. I don’t have to be a developer to make powerful automations — I just connect my favorite apps, set up a “Zap” in a few easy steps, and let it run. It saves me time, eliminates repetitive tasks, and makes my workday so much smoother. Zapier is automation made simple, and I can’t imagine working without it.
What do you dislike about the product?
I’m a big fan of Zapier — it’s intuitive, powerful, and makes automation accessible to everyone. That said, I think it could be even better if some of the app connectors offered more functionality. Sometimes I bump into limitations where a connector only supports a few actions or triggers, and I wish it went deeper into the app’s features. Expanding those capabilities would make Zapier even more of a game-changer for complex workflows.
What problems is the product solving and how is that benefiting you?
We’ve harnessed the power of Zapier to completely transform our sales and client onboarding process. By connecting ConnectWise PSA (Manage), PandaDoc, Dynamics CRM, and Cognito Forms, we’ve eliminated manual handoffs and created a smooth, automated flow from signed deal to active implementation.
Now, the moment a proposal is signed in PandaDoc, Zapier springs into action — updating Dynamics CRM, generating the necessary onboarding forms in Cognito, and creating service tickets and project tasks in ConnectWise. This means our team can welcome new clients almost instantly, with everything they need already in place.
The result has been that we get clients into our implementation process faster, with a much more impressive and friendly first impression. No more delays, duplicate data entry, or wondering where things stand — just a seamless, professional, and client-focused onboarding experience powered by smart automation. Zapier has not only saved us countless hours, it’s helped us make every new client feel valued from day one.
Now, the moment a proposal is signed in PandaDoc, Zapier springs into action — updating Dynamics CRM, generating the necessary onboarding forms in Cognito, and creating service tickets and project tasks in ConnectWise. This means our team can welcome new clients almost instantly, with everything they need already in place.
The result has been that we get clients into our implementation process faster, with a much more impressive and friendly first impression. No more delays, duplicate data entry, or wondering where things stand — just a seamless, professional, and client-focused onboarding experience powered by smart automation. Zapier has not only saved us countless hours, it’s helped us make every new client feel valued from day one.
Zapier makes it easy for all your systems to "talk" to one another
What do you like best about the product?
easy to use and edit zaps, easy to duplicate zaps
What do you dislike about the product?
the help articles and support could be a little more robust, it's more helpful to google answer
What problems is the product solving and how is that benefiting you?
automating emails to clients and about form fills and putting all the info in one place
Great tool for connecting different system and automation
What do you like best about the product?
Works with a lot of other tools, easy to use
What do you dislike about the product?
Quite expensive for what I use it for, but its needed to be able to automate
What problems is the product solving and how is that benefiting you?
connecting tools to do more automation between them thats not built in
Digital Duct Tape Holding My Tools Together
What do you like best about the product?
Zapier makes my work life dramatically easier. I use it to connect tools that were never meant to talk to each other — like automatically syncing form submissions from my website to Slack, triggering emails, or updating CRM fields. It saves me hours each week, and once a zap is running, it’s nearly maintenance-free. I love the wide range of app integrations and how even the free tier gives you real value. The interface is user-friendly and the task history logs make troubleshooting simple.
What do you dislike about the product?
Some of the more powerful features are locked behind the higher-tier plans, which can get expensive if you're running a lot of zaps. The filtering and conditional logic sometimes feel a bit basic unless you upgrade or use workarounds. Also, if one part of your zap fails, the rest might not run — I'd love better error handling or branching logic built in without having to rely on paths or third-party helpers. I've also had difficulty with the native parser.
What problems is the product solving and how is that benefiting you?
Zapier eliminates repetitive tasks by automating the movement of data between tools I use every day — like form submissions, CRM updates, project management boards, and email platforms. As someone managing multiple client workflows, it's a lifesaver for keeping everything in sync without hiring extra hands. Instead of manually copying data from one app to another (which is both time-consuming and error-prone), Zapier ensures it just happens. That gives me more time to focus on strategy and client work instead of admin tasks. It's like having a quiet assistant in the background that never forgets to do the boring stuff.
Great tool with a buggy UI!
What do you like best about the product?
A great tool to connect multiple sources of Data or platforms with other platforms. It brings every tool together and automations are relatively easy to create.
What do you dislike about the product?
The UI is a bit difficult to navigate, Zaps with errors needs a better management system. They charge on the basis of per step basis, which can prove expensive if you have a longer workflow.
What problems is the product solving and how is that benefiting you?
Zapier help us integrate different platforms to allow for automating tasks. With the help of Zapier we have integrated Hubspot with Survicate and Calendly.
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