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Zapier

Zapier

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External reviews

1,747 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Danielle T.

GREAT integration for our business forms!

  • July 18, 2017
  • Review provided by G2

What do you like best about the product?
I love the EASE of the platform. I use Zapier currently as an integration with Canvas forms. Certain data is captured and reported on Google Sheets.
What do you dislike about the product?
Sometimes there are "errors" in the "Zaps" and it's somewhat difficult to figure out what exactly is going wrong.
What problems is the product solving and how is that benefiting you?
Reporting data from the field instantly. It's so convenient to have numbers submitted and have a spreadsheet created and/or updated INSTANTLY.


    Gabriel G.

Awesome experience using Zapier

  • July 16, 2017
  • Review provided by G2

What do you like best about the product?
Im in the marketing business and with all the softwares available on the market today is so hard to keep track of leads, support, mailing and publishing to social media. Zapier has helped me in a few minutes to automate the whole process making it easy to have the information where we need it without doing extra work. I enjoy a lot the integration with slack as I know whats happening every moment in easy notifications.
What do you dislike about the product?
The starting plan is at at a good cost but includes ver little calls to the API, upgrading to the next package gives a lot more of calls to API but would like an intermediate to both the starting and medium plan.
What problems is the product solving and how is that benefiting you?
All the automation process of marketing, starting in lead landing page generation from going to mail providers, sheets, crm and slack notifications. The time you save is amazing , also havin the information you need on a easy access is great for me. If it was not for zapier we would need to hire at least one person to do all of this process day by day
Recommendations to others considering the product:
Use the trial period, it works great to learn the tool and see if it matches your needs. You will definitly love it if you use multiple tools or SAAS. Promise it will make your life much easier


    Computer Software

Millions of integration possibilities

  • July 10, 2017
  • Review provided by G2

What do you like best about the product?
I use this for integrating my CRM with other apps, also integrating apps with Google Calendar. Very easy to use with premade "zaps" that others have designed for handy uses.
What do you dislike about the product?
There was a few zaps I thought of that would be handy, but no one has made them, so would be useful for a larger library, although this will come with demand
What problems is the product solving and how is that benefiting you?
Eliminating manual work , everything is automated and cant get forgotten


    Abhi Y.

Automate All the Mundane Tasks

  • July 01, 2017
  • Review provided by G2

What do you like best about the product?
Connects all the major software we use together. Send Slack messages to create Github Issues, Webhooks from an app to create Trello Cards, send daily emails to the VAs.
What do you dislike about the product?
Wish the Zapier Webhooks were a bit more customizable. Also wish the AWS Lambda requests would wait for responses but it is really not made for long running tasks.
What problems is the product solving and how is that benefiting you?
Workflow automation that require multiple pieces of software talking to each other.


    Nick T.

Zapier has been extremely useful to automate the stuff I don't want to do

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
I love how logical the flow is and how it easily enables me to setup recurring tasks automatically.
What do you dislike about the product?
There's a couple apps I use that don't currently integrate with Zapier... Hopefully they're coming along.
What problems is the product solving and how is that benefiting you?
Automatically importing leads into my CRM and sending reminder emails for following up with those leads.
Recommendations to others considering the product:
At least give it a try. You'll be amazed at how intuitive it is. Just understand that they may or may not have all the apps you need. But in my experience, they'll add apps over time and are constantly integrating with new projects. So if they don't have what you want now, wait and check again.


    Sarah C.

Zapier makes ALI accesible

  • June 19, 2017
  • Review provided by G2

What do you like best about the product?
Zapier makes integration available for everyone! I love how simple it can be and is a huge help for small businesses.
What do you dislike about the product?
Zapier needs to continue to grow their list of integrations.
What problems is the product solving and how is that benefiting you?
I have synced shopping cart information with email providers as well as found CRM possibilities thay sync witg all of my customer data.


    Education Management

Connect your digital marketing efforts

  • June 18, 2017
  • Review provided by G2

What do you like best about the product?
Zapier gives me the ability, in a relatively easy way, to build customized connections between the different services and platforms my company and our clients are using.
The process is simple enough, and Zapier is very reliable (haven't noticed it failing ever because of Zapier's fault). A must have product, without a clear opponent in the marketplace.
What do you dislike about the product?
Some apps lack specific triggers that could be very useful to have, but I'm guessing this is not Zapier's fault.
Also, in general, it might be a bit difficult for a beginner to start using Zapier without any guidance.
If you are a bit more experienced, though, you can make miracles happen.
What problems is the product solving and how is that benefiting you?
Zapier is allowing us to create complete marketing and business flows by connecting different applications and automating a variety of tasks (administrative, operational, marketing-related, etc.) based on triggers from the connected apps.
Recommendations to others considering the product:
Don't hesitate to connect all of your eligible apps to Zapier and start playing around. Only with experimenting will you be able to truly understand its power. Then you won't know how you lived without it.


    Internet

The glue that holds the Internet together

  • June 15, 2017
  • Review provided by G2

What do you like best about the product?
Flexibility and functionality - you can integrate across multiple sites/applications without knowing a single thing about coding. This product is so easy to use - even the Luddites are converting. Zapier is effectively a developer's tool for non-developers.
What do you dislike about the product?
Since Zapier is an 'event-driven' app it is dependent on each publisher to integrate with Zapier or to publish their API signatures for someone else to write hooks.There are some apps that are not supported (integrated) but the number of supported apps does seem to grow weekly. For the current apps, there are some gaps in the number of events that are defined, some of which seem like they would be considered 'core functionality'.
What problems is the product solving and how is that benefiting you?
Automating processes, auto-populating RSS feeds for social media, synchronizing CRM application with Outlook/Google Contacts.

Benefits of Zapier? Simply put a true time saver and the best option for insuring secondary steps are followed (and not forgotten or dropped) when a triggering event occurs.
Recommendations to others considering the product:
Just try it - it's easier than it looks. Pick a predefined 'Zap' (their name for a workflow) and modify one for your needs and you'll be hooked.


    Information Technology and Services

Good way to integrate multiple applications - steep learning curve

  • June 15, 2017
  • Review provided by G2

What do you like best about the product?
It enables us to connect apps that were previously siloed, giving us tools to help move toward some level of automation in our department.
What do you dislike about the product?
There is a steep learning curve and the ability to set many of the zaps up is dependent on how extensively you are familiar with the intricacies of the apps in question.
What problems is the product solving and how is that benefiting you?
Automation of some processes


    Matthew V.

Simple for a non coder

  • June 13, 2017
  • Review provided by G2

What do you like best about the product?
They already have pre built API or "Zaps" as they call them. so you don't have to go through the extra steps of hiring a coder if you just need something simple. You pay per usage which is also nice. Plus they have many of the popular API's already built saving a lot of time in the process.
What do you dislike about the product?
Wish I could edit some of the zaps in more details, you may be able to do that but since I am not a coder it will take me some time to figure it out, but since I use more basic zaps its not that big of a deal for me.
What problems is the product solving and how is that benefiting you?
I am using Zapier to connect between my gsuite contacts and my Active Campaign email marketing program and CRM. Initially I used the Active Campaign chrome extension but noticed that is was duplicating contact information in the CRM and used Zapier to update the contacts versus creating a new contact. It took about 15 minutes to get up and running. I uploaded a screenshot of when I just started using Zapier.
Recommendations to others considering the product:
Since Zapier has a free plan I would start with just a few Zaps, use API's that are needed but won't impact your business a lot if you are worried about getting started. That way you can see how the system works as well as get to know the Zapier system relatively quickly.