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Zapier

Zapier

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External reviews

1,747 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sabrina C.

Zapier is the integration tool without an integration

  • November 02, 2017
  • Review provided by G2

What do you like best about the product?
Zapier offers integration when a certain program does not offer standard of-the-shelve integration. The integrations can be set up by an administrator and do not require complicated coding.
What do you dislike about the product?
Not all zaps are always possible. Sometimes you can do action A towards consequence B, but you would like very similar consequence C as well. Sometimes a certain action is available in a certain integration, but the same action is not available for a different trigger. This makes that you are dependent on what is available in zapier.
When you have a large number of users, you need to configure each zap per user, you cannot configure a systemwide zap, i.e. send all business cards in Full Contact to Salesforce als leads. Now, you need to configure the zap for one user and then duplicate it for each and every user.
What problems is the product solving and how is that benefiting you?
Integration between Full Contact and Salesforce. Two programs that we are using at the moment. We needed an integration between the two, as we need business card that are created in Zapier to be transfered to Salesforce as Leads. Full Contact is one of our leadcapturing channels and we want all our channels to be integrated in Salesforce.
We also use zapier for certain triggers from Gmail to be emailed automatically for monitoring purposes.
Finally, we are also using Zapier for certain triggers to Marketo.
Recommendations to others considering the product:
Go through the list of programs and really dig, you might find more zaps than you were originally looking for.


    Dave S.

Save thousands of hours through automation with Zapier

  • November 01, 2017
  • Review provided by G2

What do you like best about the product?
Zapier saves me time.

I have become so accustomed to being able to automate tasks with Zapier that when we are looking for new software, I'll check Zapier's website to see if the new software already works with Zapier. If it does, that's a big bonus to me because I know I can use Zapier to connect all the other software we use via Zapier. It's as easy as choosing a trigger in one app (like a new email in gmail) and an action in another app (like a new lead in your CRM), the combination is called a zap. I could go on and on about the advanced features of zaps to find and update records, use filters to only run on certain criteria and more. It sounds complicated but it's actually dead simple to start with. Once you set up a basic Zap you'll have an "aha" moment where you realize all the possibilities.
What do you dislike about the product?
I really wish that they had a mobile application. It could be very complicated and probably wouldn't be used as much, so I see why they don't. But it would be nice even just to have an app where you can see what zaps you have and turn them on and off, or manually make them run (some of them run on a schedule and there are times you'd like to force them to run).
What problems is the product solving and how is that benefiting you?
We have saved a ton of time using Zapier. Our most common use case is to take data from one application and copy it to another so that we do not have to manually enter data. You can use it to automate creating contracts, drafting emails, sending invoices, and all sorts of other tasks.
Recommendations to others considering the product:
If you're looking to save time by automating basic work, try integrating two of your go-to apps on Zapier. Start by looking through their example zaps (link below) to get an idea of where you could get started.
https://zapier.com/app/explore/featured


    Information Technology and Services

Great tool for Automation

  • October 31, 2017
  • Review provided by G2

What do you like best about the product?
The number of different products and services that you have the option of integrating together is great. Additionally, there are great content to help you with your everyday work. The free trial includes 5 zaps with up to 120 different automation processes.
What do you dislike about the product?
There are times where the Zap does not work - and it is hard to determine if it's because of the Zap's platform or what it is integrating with. At these times - I had found that totally removing the integration and then re-enabling it again was the only way to get it back online.
What problems is the product solving and how is that benefiting you?
We are currently using it to mostly connect with Google Sheets to automatically send over referral information to our CS team
Recommendations to others considering the product:
I would highly suggest Zapper as an easy automation tool. Since implementing it - I've saved about 20 min a day


    Computer Software

So. Easy.

  • October 31, 2017
  • Review provided by G2

What do you like best about the product?
It's super easy. Zapier makes APIs accessible to normal non-techy support folks like me.
What do you dislike about the product?
They actually just released a feature today where you can share your zaps with your team - that was the only thing I didn't like.
What problems is the product solving and how is that benefiting you?
We use this when we need to get an integration up and running quickly - without the cost of hiring a third party to create a backend API integration or waiting for our folks to do it in-house.
Recommendations to others considering the product:
Give it a try! You can create a personal account for free to get the feel of how it works before/if you decide to start paying for it.


    Marketing and Advertising

Zapier is the perfect platform for connecting your data through your process funnel

  • October 31, 2017
  • Review provided by G2

What do you like best about the product?
For anyone working with data, you will know it can be very difficult to collate all your data in the same place. Data sits in different place and on different platforms. The change of collating all of it on the same platform is slim. But this is where Zapier comes in. Zapier allows you to capture data and lead information on various platforms and seamlessly transporting this data automatically from one system to the next system. Zapier is so easy to use and extremely intuitive. Not much is required in terms of technology knowledge in order to set up you Zaps between your different apps. Furthermore, it is very inexpensive to use Zapier.
What do you dislike about the product?
So far I haven't come across anything I dislike about Zapier. Of course it would be great if it was free to use, but we all know that's not an option. Zapier is just so easy to use and makes your processes so streamlined. It has high security controls in terms of switching off if you're make too many changes on some of the Zaps. Some might see this as a negative, I like the fact that you always kow you can trust your data when working with Zapier.
What problems is the product solving and how is that benefiting you?
We started implementing a new lead Generation campaign on Facebook. We needed a way to bring the leads collected from Facebook and automatically push them into our marketing automation system and further on in to our CRM. When researching the market there was only really one winner, Zapier. Setting up the connection was much easier that anticipated and within half an hour our leads started flowing in to the CRM system ready for our sales team. With our subscription, the Zaps run every 15 minutes, so there can be a bit of a delay. But for us that's no problem as many leads are generated out of hours so there would be no one to follow up anyways.
Recommendations to others considering the product:
SO easy to use, just get started


    Computer Software

Great tool to integrate various software products

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
Zapier covers literally hundreds of software to be integrated.
What do you dislike about the product?
It's sometimes tough to identify what was wrong when the test run returns error messages.
What problems is the product solving and how is that benefiting you?
Integrate several software and streamline the process


    Sports

Always improving, provides new options

  • October 25, 2017
  • Review provided by G2

What do you like best about the product?
Zapier gives us a robust set of options to connect software when the products do not integrate directly. It allows for creative solutions and lets us use the best software for us, even it the solution is incomplete - because we can complete it via Zapier.
What do you dislike about the product?
There are limitations to the data that can be pulled in from various products. Often, this has to do with the product more than with Zapier, but it's worth keeping in mind that there are limitations on what you can do with connections.
What problems is the product solving and how is that benefiting you?
We're able to keep our CRM more up to date by pulling in automating the transition of information between products.
Recommendations to others considering the product:
Don't give up quickly - sometimes it takes multiple tries to set up the zaps the way you want.


    Devon V.

Connect Any Service to Any Other Service

  • October 25, 2017
  • Review provided by G2

What do you like best about the product?
Myriad integrations and functions. Makes it so easy to set up processes and have all your disparate services talk to each other.
What do you dislike about the product?
Very little to dislike. Only complaint is that not everything works with them, but that's not Zapier's issue.
What problems is the product solving and how is that benefiting you?
Speed and simplicity of connecting systems - from Facebook lead ads, to multiple CRMs, to calendar management and triggered emails. It does it all.
Recommendations to others considering the product:
Can always check their site to see if your software is listed. Other times, you can connect with Webhooks. Most connections are free, so there's nothing stopping you from trying it out.


    Patrick D.

Great for everything

  • October 24, 2017
  • Review provided by G2

What do you like best about the product?
- easy to use and learn
- connects to more and more apps every day
- makes you independent from programming
What do you dislike about the product?
Pipedrive integration is tricky and sometimes triggers for old entries without extensive filters.
What problems is the product solving and how is that benefiting you?
Automation of many different processes in operations, sales, product and BI
Recommendations to others considering the product:
Do it


    Broadcast Media

automation is king!

  • October 24, 2017
  • Review provided by G2

What do you like best about the product?
the fact that you don't need to code or get tangled up in complicated logic to use zapier.
What do you dislike about the product?
it's all pretty much straightforward and intuitive.
What problems is the product solving and how is that benefiting you?
zapier helps in using two separate services that do not inherently integrate. to me, it solved a lot of issues when trying to create processes across marketing platforms.
Recommendations to others considering the product:
it's an easy to use tool for marketers who want to get things done and not worry about complex integration between systems/services. It boosts up productivity.