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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,747 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Luisa S.

This tool is a dream for operations!

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
I love how Zapier empowers me to create a workflow by automating different work process and allowing me to create a rule and avoid wasting time. Zappier works with a good range of apps from CRM's, google suite and Bidsketch.
What do you dislike about the product?
Zapier doesn't work with Facebook groups. This would be such an asset, especially when keeping track on new members. Also, I have to review the zaps every few weeks as I've found that at times the zaps turn off for no particular reason.
What problems is the product solving and how is that benefiting you?
Through Zappier we have been able to create a consistent workflow when a potential client reaches out to our sales team, then they set up a time Acuity Scheduling and then entered in our CRM Zoho. Once the Zap is created the process executes beautifully!
Recommendations to others considering the product:
I would DEFINITELY recommend Zapier, especially for Operations gurus who are fascinated by automating processes!


    Computer & Network Security

Amazing tool to integrate different systems.

  • January 03, 2018
  • Review provided by G2

What do you like best about the product?
It's point and click tool used to integrate different applications and no one needs to know coding to that. Which is freaking awesome (at least in my case). And it's very easy for anyone to understand and use it.
What do you dislike about the product?
They don't have all the applications available for integration, a few are missing.
What problems is the product solving and how is that benefiting you?
making 2 different applications communicate with each other and able to perform a task/activity in one application depending upon the activity done on the other. It's seamless to do these tasks and it works like a charm.


    Logan D.

A real time saver

  • January 03, 2018
  • Review provided by G2

What do you like best about the product?
Zapier is without a doubt the best automation tool available. We run a small business and Zapier is an essential time saver for us.
What do you dislike about the product?
Depending on your plan level, Zaps may take up to 15 minutes to run. When you move beyond the "Starter" plan, the monthly cost increases significantly.
What problems is the product solving and how is that benefiting you?
We use Zapier to integrate our ESP and e-commerce channels. This saves us hours of manual data entry each week.
Recommendations to others considering the product:
Check the list of services that Zapier works with to ensure the integrations you need are available.


    Market Research

Makes informing the team a breeze

  • January 02, 2018
  • Review provided by G2

What do you like best about the product?
As a non-technical co-founder, I could easily connect some of the 20+ platforms i use on a regular basis.
What do you dislike about the product?
Some things are little niggly, but largely dependent on the platform being connected i.e. Hubspot instead of being a zapier issue.
What problems is the product solving and how is that benefiting you?
Saving time. Informing the team of actions happening offline.

We use Zapier to connect hubspot to slack, and intercom to slack so we never miss a sales update or a live chat oppprtunity.
Recommendations to others considering the product:
Just get into it. The opportunities for automating processes only become apparent once you have dug into the product - soon you'll be looking to automate and connect everything!


    Maciek P.

Very Useful tool for Automating Data Flow in Real Time

  • January 02, 2018
  • Review provided by G2

What do you like best about the product?
Zapier is a very useful tool I use in my daily work flows. The thing I like about it the most is the Gsheets integration and how that connects to other marketing or CRM platforms. I use various channels for lead generation and acquisition, and if something doest not talk to another, there is always a Zap for it.
What do you dislike about the product?
Honestly, nothing. However, with anything, as many zap combinations as there are, there is always one of two that is missing. I was unable to get Zapier to create a workaround for a LinkedIN leads campaign into Hubspot, but I have a feeling that the actual limitation was on Hubspot's end.
What problems is the product solving and how is that benefiting you?
It has a array of integrations allowing data to flow freely, and we use Zapier as much as possible. A few workflows include 1) Facebook leads to GSheets, Clearbit enrichment, then zapped into Hubspot with Clearbit data parameters 2) Notifications of G2Crowd reviews into Slack 3) New lead notifications from multiple forms in Facebook into Slack. 4) Woopra to SalesForce Leads. It is full of amazing features that make automating small tasks a breeze.


    Maxim O.

Good online service for clue anything Any data with any data

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
Can do triggers with time or specific data.
Integrates hundreds of applications with each other.
There are several formats of data (numbers, string, time) and there are simple math with the data.
Integrates with popular CRM services, with popular Gmail system, with online Spreadsheets like Airtable and Google spreadsheets, with any system through callbacks.
Clear politics of action cost. And there is a free plan with several limitations.
What do you dislike about the product?
Very small steps of tuning. Cant do smart rules in one step.
Only 2 weeks of trial period of doing 3 or more steps in the actions. So cant test complicated systems with free of charge. And cant do most of integrations with free 2 step action. Difficult to copy - paste actions. Not comfortable if need data between actions - need done many test actions and call many test triggers for first tuning or for do small change in the architecture.
What problems is the product solving and how is that benefiting you?
Integrate CRM systems with notification systems.
Integrate Mail with automate Telegram bot systems (flowxo).
Integrate CRM with Telegram bots through API callbacks.
Easy to set-up the first run of integration and easy to do than more complicate and smart system.
Recommendations to others considering the product:
Do a smart research of price before creating architecture of your system. Calculate step-costs now and in the future of your API-callbacks. Also if use small cost of actions but difficult architecture, you will need more time for change and support your system, so need to find balance for useful implementing.


    Brett F.

The best alternative to custom integrations.

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
Zapier is easily one of my favorite SaaS products on the market. It's full of amazing hidden features that make automating small tasks super simple. My team uses it to connect different SaaS products together and pass data to automate things.
What do you dislike about the product?
There's not much I don't like about Zapier. There are a few integrations that I would like them to spend more time on, but their library is so big, that I can't complain too much.

Specifically, we use Infusinonsoft quite a bit and it would be nice to have a few more integration options with that product, but what they have is a great start and fits most of our needs right now.
What problems is the product solving and how is that benefiting you?
It's impossible to name everything I've used Zapier for because there are so many different uses, but here are a few examples:
- Integrating my CRM with my project management tool, so that when I get new customers, projects are automatically created.
- Automatically creating Google contacts for new leads off my website
- Auto-updating Google sheets with on-going survey data
- Parsing lead data from emails and adding them to my CRM automtically
Recommendations to others considering the product:
Great product, no additional recommendations.


    Food & Beverages

Time saver!!

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
We use Zapier specifically to parse data to google sheets. This allows us to quickly organize data as it comes in in a way that would take a TON of time to do by hand!
What do you dislike about the product?
It does everything we want it to do. Nothing we dislike :)
What problems is the product solving and how is that benefiting you?
Zapier allows us to pull specific data from our sales orders as they come in from Spotify. That data is then sent to a google sheet. It saves us from doing very tedious and time consuming work.


    Management Consulting

Connects apps to simplify work load

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
I have just enough technical knowledge to be dangerous. Zapier is great because it allows me to connect apps and automate daily tasks simplifying my life.
What do you dislike about the product?
When I’m linking multiple zaps it can get complex and take me a bit to get it figured out. It’s worth it in the end.
What problems is the product solving and how is that benefiting you?
Social media mention summaries, automate google forms, and pushing info with mail chimp.
Recommendations to others considering the product:
If you need to connect apps, this is a software you need to try. It’s easy to use and can solve a lot of problems, and easily automate tasks and workflow. I’m


    Internet

Connect all of the things

  • December 22, 2017
  • Review provided by G2

What do you like best about the product?
Zapier is incredibly useful. We rely on this tool to create seamless business workflows and processes, both internal and customer facing. Zapier is easy to use and powerful in its flexibility.
What do you dislike about the product?
Sometimes it is not obvious how to accomplish the goal you want with their custom values (however their support team is great and guides you through it)
What problems is the product solving and how is that benefiting you?
Zapier enables us to use various tools and services as part of one cohesive ecosystem, this is particularly valuable because a) all in one tools are expensive and b) using specific sites for specific purposes creates a better end user experience once they are linked behind the scenes.
Recommendations to others considering the product:
Explore! Zapper can do almost anything you want and their support is very helpful if you get stuck