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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,748 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nate B.

Excellent integrator at a great price point

  • February 06, 2018
  • Review provided by G2

What do you like best about the product?
Zapier acts kind of like a force multiplier for your different pieces of software that don't natively communicate with each other allowing you to extract more functionality for your dollar. Getting your SurveyMonkey form emailed to you is nice, but having that survey generated into a formatted ticket in your Helpdesk system is the icing on the cake!

So far we've been using the free plan and have yet to run into the 5 Zap/Month cap. The next tier up quadruples that amount for less than $20 a month, so it's an excellent value for the functionality you gain from it!
What do you dislike about the product?
There can be quite a bit of back and forth, trial and error when you're setting up your Zaps. I would suggest setting aside some time where you won't be interrupted when you're creating or editing your Zap because it can take a decent amount of time to get everything to appear formatted exactly the way you want it.
What problems is the product solving and how is that benefiting you?
We typically use Zapier as a way to turn our SurveyMonkey responses into formatted tickets in our FreshService helpdesk. This provides us with clear, consistent results and makes the entire process rather seamless. I can see our SCADA team wanting to flesh this out more in the future to integrate their Jira instance with our FreshService helpdesk.
Recommendations to others considering the product:
They have a free plan which allows you to create up to 5 Zaps and run 100 tasks a month, so it's certainly worth giving it a try to see if it can make some of your work processes more seamless.


    Haley H.

The Perfect Marketing Assistant

  • February 06, 2018
  • Review provided by G2

What do you like best about the product?
The ability to automate my life and get my time back.
What do you dislike about the product?
The initial set up is time consuming but worth it in the long run.
What problems is the product solving and how is that benefiting you?
We don't have to hire an intern to auto input data because Zapier does it.


    Health, Wellness and Fitness

Set it and forget it social media push

  • February 06, 2018
  • Review provided by G2

What do you like best about the product?
Zapier could be likened to the many nodes in our brain. Zapier connects all the parts that drive your social media platforms post on instagram then it post on fb. You get to choose the zap points from a to b and vice versa.
What do you dislike about the product?
My only dislike about Zapier can be a bit confusing so setting it up the first time make sure you do it right first time.
What problems is the product solving and how is that benefiting you?
Zapier solves my social media post problems it zaps when i post on one platform to my many many others on the net.
Recommendations to others considering the product:
Zapier is the best tool for a small company or relatively large company of 100.


    Fernando V.

Automation Everywhere

  • February 03, 2018
  • Review provided by G2

What do you like best about the product?
It can automate everything, messages, notifications, process and even reports.
What do you dislike about the product?
Sometimes some tasks are not realized. This is a huge weak spot to improve.
What problems is the product solving and how is that benefiting you?
Process and report automation.
Recommendations to others considering the product:
Just buy it, it's an amazing product.


    Kevin J.

Excellent API tool

  • February 02, 2018
  • Review provided by G2

What do you like best about the product?
How easy it is to use. I build zaps in a few minutes that will permanently automate a process.
What do you dislike about the product?
It doesn't link to everything yet. Sometimes it's difficult to find or sort out the existing automations.
What problems is the product solving and how is that benefiting you?
First it was just to link our business process software with a document population piece; but now we use it for reporting, to automate business process, to generate alerts, and red-flags.
Recommendations to others considering the product:
The point of zapier is to link two systems together, so you need to have a pair of systems in mind to get started, though sometimes it can be useful in looping back into the same system. It links to common platforms like Facebook and Gmail, so those are a good place to start. Or if you have a tool, you like but which doesn't do everything you need, see if it's linked to Zapier, and then search their system for a tool to meet your outstyanding needs.


    Wilbert K.

Powerful connector for web services

  • February 01, 2018
  • Review provided by G2

What do you like best about the product?
We use Zapier for multiple things, mostly connecting external services for internal reporting. One example is connecting our webshop systems to a sheet to report to our finance department. Set up is easy, and the connection is stable and reliable. Because of that we are paying users.
What do you dislike about the product?
Sometimes things break down, and we need to fix it. Also setup is not easy for some services (for example: Google Drive).
What problems is the product solving and how is that benefiting you?
Connecting web apps to comply with internal reporting.
Recommendations to others considering the product:
Check the integration on their homepage, it gives a complete overview of what is possible.


    Kevin J.

Connect services you use to make life easy

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
Zapier creates simple if-then connections between services we use daily.
What do you dislike about the product?
Nothing. The system is easy to use and easy to set up.
What problems is the product solving and how is that benefiting you?
We are taking simple tasks and automating them instead of making a staff member fulfill the task.


    Michael C.

Very helpful, flexible, and easy-to-use tool

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
Zapier integrates with what seems like almost every existing software, and creates bridges or links to automate functions between them. Its simple interface is also very easy to use.
What do you dislike about the product?
I honestly would be reaching to find something to complain about. Maybe the only thing for our application is the fact that the free tier isn't quite enough for our needs, and the lowest paid tier is extreme overkill.
What problems is the product solving and how is that benefiting you?
We are using Zapier to automate the transfer of names and email addresses we collect from the signup form on the digital edition of our magazine, which is hosted on the Joomag platform, to our MailChimp email database.
Recommendations to others considering the product:
I'm not sure they even have any competitors to compare to, but Zapier does a great job with their product and support, and their email newsletter is even great.


    Joanna K.

Zapier Integrations are a Life Safer

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
There are integrations for just about everything imaginable. Zapier is always my first stop when I am evaluating whether or not a new piece of software will work with our stack. If it doesn't integrate, it's hard to justify.
What do you dislike about the product?
There are some integrations that aren't built out as much as I would like. For instance, it's difficult to target down into very specific actions for some softwares (ex: ConvertKit) and it causes the zap to run a lot when I may only need to know when very few actions were taken.
What problems is the product solving and how is that benefiting you?
In marketing, I'm always using multiple tools and trying to piece them together for a look at the bigger picture. Zapier makes that easier.


    Internet

Connects apps like no other

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
the massive range of apps we can use! and the triggers available.
What do you dislike about the product?
it doesnt seem to notify us when accounts get disconnected.
What problems is the product solving and how is that benefiting you?
automation in office, benefits have been mainly saving lots and lots of time and manpower.