Zapier
ZapierReviews from AWS customer
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Huge Timesuck
What do you like best about the product?
ability to automate portions of the workflow
What do you dislike about the product?
- Customer support is only offered via email and results in lengthy week long email chains to get anything resolved
- functionality isn't intuitive out of the box, any multi step zap requires hours and hours of trouble shooting
- functionality isn't intuitive out of the box, any multi step zap requires hours and hours of trouble shooting
What problems is the product solving and how is that benefiting you?
our primary use case is pasting contact data into spreadsheet and having it populate into our crm. Setting it up and getting it to work was more trouble than it was worth
Wow, life is so much easier now!
What do you like best about the product?
I can fully automate any tasks that don’t require an individualized or custom response. I love that I can easily set Zaps that create tsks for me in Asana - nothing falls through the cracks anymore.
What do you dislike about the product?
I wish there was some price point between free and $20 or that there was an organization price that took into account smaller organizations- especially non profits.
What problems is the product solving and how is that benefiting you?
We’re doing a better job of keeping in touch with our donors, following up on requests, and spending less time on tedious smaller tasks.
So Many Possibilities. So Little Customer Service.
What do you like best about the product?
There is a Zap for everything, which makes workarounds a breeze. I don't even sweat the integration of platforms anymore - I know there's a Zap for that.
What do you dislike about the product?
The customer service. It is simply atrocious. I have a couple of issues now with Zaps not quite working as they should, so I opted to contact them for support. Despite their claim of a maximum wait time of 24 hours - I've never even received a response. The first time I gave them a free pass, brushing it off as a missed email or an ill employee. But then when it happened again and again, I knew that they just couldn't be bothered to help. And unfortunately, now I think twice before using Zapier. For anything.
What problems is the product solving and how is that benefiting you?
Integrations and automations of deals, tasks, actions.
Recommendations to others considering the product:
Don't ask for help. You won't get it.
Probably the most useful tool out there to help connect your tech stack
What do you like best about the product?
Zapier connects with almost all of the most common software providers a startup can use, and they're adding new integrations all the time.
What do you dislike about the product?
Nothing really. The product has made my life a ton easier by connecting our various software tools
What problems is the product solving and how is that benefiting you?
Integrating software platforms
Recommendations to others considering the product:
Definitely give it a shot. It's insanely cheap for what it offers, incredible value for startups who have a non centralized tech stack.
Zapier makes magic happen
What do you like best about the product?
I love integrating various apps with Zapier. I used it with a survey to send automated thank you emails and referral emails. Could not have done that research without it.
What do you dislike about the product?
When a zap stops working, I wasn't informed about it. I think this may be a upgrade feature. Also, the whole automation thing take some time to get use to.
What problems is the product solving and how is that benefiting you?
Trying to avoid hiring an assistant by automating many task. I can do so much with this that I would have spend hours doing manually.
Recommendations to others considering the product:
Really great product. Takes a little time to get into the mindset of automation.
Amazing platform - can't live without it
What do you like best about the product?
I can connect multiple online programs - without needing to know how to use an API or program! Automation is the best.
What do you dislike about the product?
Sometimes I'm missing a critical software or method of sending info, but that's becoming rarer and rarer.
What problems is the product solving and how is that benefiting you?
Helps us automate workflows, flow of information, data, simplify everything. Saves time and money!
Recommendations to others considering the product:
Use Zapier! It's super helpful and easy to use.
Really simple to use
What do you like best about the product?
The UI of Zapier is probably one of the best out there. It's really easy to integrate apps together even if you have little or even no IT knowledge.
What do you dislike about the product?
There is nothing really I didn't like. Zapier really helped me achieve my goal.
What problems is the product solving and how is that benefiting you?
Connect apps easily together and automate processes.
Super Useful - The Possibilities Are Endless!
What do you like best about the product?
So easy to work with, and connects to almost every software we use. Honestly, Zapier is indispensable.
What do you dislike about the product?
Not everyone on our team finds it easy to work with. A more accessible or drag-and-drop interface would be handy.
What problems is the product solving and how is that benefiting you?
Zapier helps us integrate our cloud-based software and also automate common actions. It's saved us a lot of time, and helped us reduce manual data entry.
Recommendations to others considering the product:
Definitely open an account and make a few zaps to try it out. If your zaps send messages/create tasks or content, I would recommend including some sort of "generated by zap" note so other people in the company know where the information is coming from.
APIs for the rest of us
What do you like best about the product?
I love how easy Zapier makes connecting my apps and share data between them without needing a lot of technical expertise.
What do you dislike about the product?
Setting up zaps can be a bit difficult. Understandable due to the potential complexity of the apps involved and desired outcomes.
What problems is the product solving and how is that benefiting you?
Zapier connects our lead gen forms (Sumo) with our CRM (Salesforce). Our sales team wasn't interested in manually creating leads from our form submissions, so Zapier has saved them crucial time and effort.
Recommendations to others considering the product:
Zapier's a great product that's always growing to include more apps and features. Their support is second to none. I'm willing to bet that just about every business could really benefit from their product. It really does get the busy work out of the way so you can focus on the work that's most important to you.
Solves everything
What do you like best about the product?
So many different connectors, basically sky is the limit.
What do you dislike about the product?
Some connectors can get tricky to use, but customer services is always helpful.
What problems is the product solving and how is that benefiting you?
Saving precious time automating software.
Various applications like:
- connecting Facebook ads to Google sheets
- connecting Pipedrive to mailchimp
- connecting Manychat to gmail and google sheets
- creating webhooks for various apps
Various applications like:
- connecting Facebook ads to Google sheets
- connecting Pipedrive to mailchimp
- connecting Manychat to gmail and google sheets
- creating webhooks for various apps
Recommendations to others considering the product:
Never hesitate on contacting support. They are always helpful and will save a ton of time from trial and error.
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