Zapier
ZapierReviews from AWS customer
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Zapier Automates Tasks Effortlessly, Even for Non-Technical Users
What do you like best about the product?
Zapier has automated a number of tasks that we were previously doing manually, like adding new customers as contacts to our CRM.
What do you dislike about the product?
It can be confusing to set up new Zaps, but I found taking screenshots and using AI was very helpful and I was able to configure them on my own, as a non-tehnical user.
What problems is the product solving and how is that benefiting you?
Connecting Squarespace to Monday.com to add new customers as contacts, adding new customers of our PDF product to our approved-users list on Digify.com, and sending an automatic confirmation email to the secondary email address in Squarespace.
Effortless Automation That Saves Time
What do you like best about the product?
Very easy to use; helps automate simple flows that can otherwise be time consuming.
What do you dislike about the product?
Nothing terribly meaningful - product works well and is intuitive.
What problems is the product solving and how is that benefiting you?
Automating certain flows (forms -> slack, etc.).
Zapier’s AI-Powered Automation Delivers Quick Wins
What do you like best about the product?
Really love how Zapier is building AI steps into their workflow automation. It’s leading to a ton of quick wins.
What do you dislike about the product?
Nothing to note at this time. Zapier has improved quite a bit since a decade ago when I started using it.
What problems is the product solving and how is that benefiting you?
Simple tasks to more high-effort data entry. Also helps with creating team alignment and cross departmental collaboration.
Effortless Setup and Use—A Breeze for Automation
What do you like best about the product?
Zapier is much easier to set up and use than many of its competitors.
What do you dislike about the product?
There are no special offer plans available for entrepreneurs. A cheaper entry level plan would incentivize a lot more people.
What problems is the product solving and how is that benefiting you?
I have built email automation tool using zapier. It helps save more than 2 hours/day/person.
Effortless System Integration Made Simple with Zapier
What do you like best about the product?
Zapier makes it incredibly easy to connect different systems. Even though I have a technical background, I find that setting up a zap is much faster for me than writing the actual API integration myself.
What do you dislike about the product?
I'd like to see better AI integrations with APIs.
What problems is the product solving and how is that benefiting you?
Quick api integrations
Easy Integrations and UI, looking forward to more advances automation options
What do you like best about the product?
Zapier has an extensive list of integrations and the user interface is very easy to learn, even for beginners.
What do you dislike about the product?
One of my main complaints is just the lack of multiple triggers and routing options for more complex automations. But for most automations, Zapier is pretty straightforward to use and great for business automations!
What problems is the product solving and how is that benefiting you?
I use Zapier for automated notifications, updating database records, document generation, etc.
AI Co-Pilot Makes Zap Creation Effortless
What do you like best about the product?
The Ai co-pilot makes creating zaps super easy.
What do you dislike about the product?
Don't get me wrong, it is worth it, but the tasks get used up very quickly with complex zaps. In certain scenarios, it is not cost effective.
What problems is the product solving and how is that benefiting you?
It's solving automatically giving access to a private podcast feed for product subscribers from Shopify. It also removes them when they cancel their subscription, all while updating their status and activating email flows in Klaviyo.
User-Friendly Integration Tool with Cost Challenges
What do you like best about the product?
I find Zapier to be incredibly user-friendly with an intuitive user interface that makes it easy for anyone to navigate and use, regardless of their technical expertise. This intuitive design ensures that my team can focus more on building workflows without struggling with the software itself. Moreover, it's extremely reliable, consistently performing tasks as expected without unexpected hiccups. The setup process is also very straightforward, allowing me to log in and authorize access to various tools with ease. This simplicity in setup and operation saves me time and enables my team to integrate with other tools like Atio, Notion, Slack, Stripe, and Google Sheets seamlessly.
What do you dislike about the product?
I wish the free or low paid tiers were more cost effective for smaller organizations.
What problems is the product solving and how is that benefiting you?
I use Zapier to reduce manual data entry and enable team members to connect tools and build workflows without developer experience.
Integrations for dummies and amazing connections for everyone else.
What do you like best about the product?
Zapier makes it possible for people like me, who have a basic understanding of how systems can connect but lack the technical skills to write integration scripts, to link complex systems with just a few clicks. Over the years, my customer support team and I have built hundreds of small integrations using Zapier, all without having to rely heavily on our engineering team.
What do you dislike about the product?
Pricing model is difficult for a smaller company like ours. We probably need about 3 ppl to have access to the system, but the pricing to move beyond a single user becomes a bit prohibitive. I wish it was less of a jump from one user to two.
What problems is the product solving and how is that benefiting you?
In both my current, and previous company, engineering resources were precious, and integrations were key to our success. The ability to create a lot of connections with disparate systems allowed us to be more sticky and create a better user experience for our customers, without a heavy lift from our engineering team.
Versatile Automation That Boosts Productivity
What do you like best about the product?
I started using Zapier as an attempt to automate my customer service communications for my arts venue rental business in Brooklyn. It is versatile, and so far the most capable platform I've found for doing things like generating human-like replies, checking the venue calendar, scanning the emails and populating variables, and executing sections of code.
What do you dislike about the product?
It's not Zapier's fault, but my experience is that AI technology as a whole is not yet ready to replace the capabilities of a human being using a laptop. But we're getting closer, and Zapier is a good tool to seize some new low-hanging fruit of productivity.
What problems is the product solving and how is that benefiting you?
Zapier is helping me automate my customer service communications for my arts venue rental business in Brooklyn. Zapier is versatile, and so far the most capable platform I've found for doing things like generating human-like replies, checking the venue calendar, scanning the emails and populating variables, and executing sections of code.
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