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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Miguel P.

Automates just about everything!

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use and amazing ways to use it. It allows me to automate many things on social networks and even in my personal life. Whenever I have a question, support is pretty quick and efficient to answer. There are many examples of possible uses of Zaps that we can immediately apply and adapt to our needs.
What do you dislike about the product?
At the moment, the only thing I dislike is that it's not possible to automate Facebook group posts on behalf of a Facebook page.
What problems is the product solving and how is that benefiting you?
No more repetitive tasks. Zapier helps me filter my emails, post content to all my social networks, add new subscribers to my newsletter, and much more. With this, I was able to increase traffic to my site and keep my readers more informed.


    Building Materials

Great tool to connect software

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
I love how many options are available to connect different software to make one functioning app with many capabilities.
What do you dislike about the product?
There are some applications that can't be connected that would make apps so much easier
What problems is the product solving and how is that benefiting you?
Gathering and sending data to Google drive spreadsheets, and laying that data out in an easy to read email


    Ezra S.

We use Zapier and recommend it to our customers

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
We use Zapier to connect our product walkthrough app (Appcues) to our customer relationship management tool (Intercom).
What do you dislike about the product?
I don't dislike Zapier at all. There have been some situations where I had difficulty understanding why I couldn't connect one app to another. Later I realized that both apps offered triggers only (no actions), and so neither could be set up relative to the other. This wasn't clear until I spent some time in the app. Maybe the messaging could be more clear for new users.
What problems is the product solving and how is that benefiting you?
With Zapier we can listen for Appcue form responses and trigger intercom actions that generate tags and assign them to users. This helps us with our email campaign segmenting and lets us speak to customers on their terms.


    Dustin W. S.

It's great, but needs simplification and better recommendations

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
I love that it works with so many different apps, software, and tools I use. It's wide selection of integrations allows me a great deal of versatility in creating automation workflows for my various businesses.
What do you dislike about the product?
I dislike the complexity. I think they could spend a lot more time on making the interface for building zaps easier and more intuitive. The current interface is fine, but I really think it could be easier to use. On top of that, it does so much that I feel like I only understand a fraction of its possibilities.
What problems is the product solving and how is that benefiting you?
Various different automated tasks across my businesses. These things often help save me or my staff time by not having to do simple administrative tasks or having to follow up on items.
Recommendations to others considering the product:
If you need to automate certain tasks and they require multiple layers of automation and conditional elements, Zapier is the best I've found. If your automation is simple, 2-step tasks, IFTTT might be better (and free).


    Francisco L.

Zapier is your Excellent Option

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
I can support that Zapier is an incredible platform that allows me to integrate data between applications such as data formats and no codes are needed to automate processes. On the other hand it seems of great importance because it includes preconfigured integrations. I also get good benefit about its use because it is compatible with almost all applications other than that I can save time and increase my efficiency.
What do you dislike about the product?
Even Zapier, despite being a good tool, would be wonderful if it had a functional visual programming. In the same way I would like this platform to offer plans that work faster and low price.
What problems is the product solving and how is that benefiting you?
In this way our company benefits from this platform because it allows us to automate data in our work organization. Apart from being a fundamental tool that provides us with a connection and share certain information so that our workflows are less prone to errors.
Recommendations to others considering the product:
Essentially, as a work team, we are recommending this platform because it seems to us to be very pleasant and very useful because through it we can synchronize data in different systems and mainly we can maintain a connection and thus be able to share information. In the same way we save a lot of time.


    If Q.

For a non-dev person, the best connector on the market

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
The sheer amount of platforms you can connect.
The amazing, and i mean this, AMAZING support.
The ability to check if your zaps (instances) are firing or failing.
All in all, it's a tool that every non-dev marketer needs to have.
What do you dislike about the product?
Main issue: The ability to choose custom triggers for certain platforms. e.g. Airtable to Slack. The triggers that Zapier offers for certain products can't be changed so you can only do A or B or C. What if you want to do E or F? Unless the first platform offers a webhook, you can't do E or F.

Second, Not all zaps are INSTANT. Some are, i belive, polling triggers. So, they fire up every 5 to 15 minutes. Which triggers are instant? you can't control that. Slack is instantly fired. Airtable? no. Salesforce? No. So you have to come up with hacks to make it work.
What problems is the product solving and how is that benefiting you?
Connecting a wide variety of platforms together. I use Zapier to send alerts to our Slack whenever someone fills in a form on the website.

I use it's table lookup feature to ensure typos in job titles in Salesforce are automatically removed.

We use it to fix data in Marketo.

I mean, we solve tonnes of problems with it.
Recommendations to others considering the product:
If you want complete control over your integrations AND you know coding or know someone who does, then there are a few other tools you should look at first.

For everyone else, marketers, product managers, interns, your parents, your dog... use Zapier.

And the support, I have yet to have any issue with it. I sometimes feel like they go above and beyond to help you out and that hasn't changed. That alone has won me as a customer for life (Or, until they sellout to Facebook or another giant).


    Computer Software

Great integration solution

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
I like that I only have to integrate with Zapier and I get connected with hundreds of software.
What do you dislike about the product?
I think it is possible to eliminate writing code in some cases, probably they're working on that already.
What problems is the product solving and how is that benefiting you?
Integration with different CRMs, schedulers, etc


    Michael R.

Zapier, the ideal tool to automate your work processes.

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Zapier is the perfect tool if you want to automate several processes of your apps by connecting them to perform a certain action or multiple actions at once, saving you a lot of time and workspace. Among the web applications that support are Asana, Twitter, Gmail, GitHub, Jira, Salesforce, Dropbox reaching a list of more than 1250 business applications. This web based platform has a free version which you use to test the software allows you to do 5 zaps in total and up to 100 tasks per month with different price plans depending on what you want to achieve.
What do you dislike about the product?
One of the few but important things that i don't like about the program was that it is not implemented on any mobile platform which takes productivity and flexibility away from users who work most of the time with their smartphones since they can't be in front of a PC or a laptop all the time, and since the specs of cellphones nowadays are reaching the ones from a desktop i do not see why not to develop a mobile application.
What problems is the product solving and how is that benefiting you?
One of the things that really came to me useful was in the creation and activation of events through multiple software applications, helping me in the automation of tasks in my work. Being an application designed for the regular user allows you to configure your processes. The number of applications that can be integrated is impressive, something i have not seen in any other software, given various compatibility issues that normally prevent full expansion with other systems. It has really boost my productivity at work by automating my daily tasks and helping me maintain a very high level of efficiency.
Recommendations to others considering the product:
Zapier has a wide variety of plans for the different needs of any business. If you reach a limit of 5 shoes and which can be executed 100 times a month then you should improve to one of the paid plans, reaching up to 50,000 tasks per month and about 125 zaps and if this does not suit you offers you a personality option to satisfy your needs. Zapier is a very powerful application to integrate several systems making your visibility a little more visible on the online, so if you only use a couple of tools you won't find it very useful but if you manage tasks through more than ten different services then it definitely will improve your business drastically.


    Professional Training & Coaching

Let’s automate

  • October 01, 2019
  • Review provided by G2

What do you like best about the product?
If you need to automate/integrate all your systems go for Zapier, easy to use and fast! Worth every penny
I’m connecting my lead gen funnels with my crm, payment processor and email, for example if someone buys a product I got a notification, buyer is added to my crm etc.
What do you dislike about the product?
Could have an mobile app for notifications
What problems is the product solving and how is that benefiting you?
Integration of all my systems/platforms
Recommendations to others considering the product:
Zapier the best way to make your life easier , easy to connect any service you’re using.


    ILYAS P.

Integrate "anything" and save lots of time

  • September 29, 2019
  • Review provided by G2

What do you like best about the product?
Smart connections between different software make Zapier outstanding.
What do you dislike about the product?
Few software connections don't have required triggers.
What problems is the product solving and how is that benefiting you?
Generating alerts and messages for some actions on a few softwares