Zapier
ZapierReviews from AWS customer
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Easy way to create custom systems and custom tools for your business.
What do you like best about the product?
It's easy to use. And because it's easy to use, it's very economical, as it allows me to connect multiple tools without paying for an additional tool or paying a developer to implement custom solutions.
What do you dislike about the product?
I have found that a lot of the integrations have limited "action" options, like I can easily integrate tools but there will be a limited list of things can be done. I'm not sure if that's actually a Zapier thing or if it has to do with the tool it's integrating with.
What problems is the product solving and how is that benefiting you?
I use Zapier to connect tools and create custom systyems for my small business. This benefits me greatly by allowing me to create custom systems, products, etc. without having to pay for additional tools or hire a team (which is just not an option at this point in my business, so Zapier really helps make things possible at this stage in business for me).
Making Your Day-To-Day Tasks Simpler With Zapier
What do you like best about the product?
I love the ease of use, especially now with the AI-assist features. You can describe what you need, and the AI will preset everything for you. Zapier is honestly a lifesaver, allowing you to automate tedious and repetitive tasks with ease. It's the best tool to use for lead generation. It keeps me and my clients updated in real-time.
Whenever you need assistance, their customer service team is always ready to help. They reply fast and are always very helpful.
Whenever you need assistance, their customer service team is always ready to help. They reply fast and are always very helpful.
What do you dislike about the product?
Nothing in particular. The only thing I'd note, maybe, is having a better time and date format when updating a lead's subscribe date. Just a simple MM/DD/YY would suffice; the signup time isn't as important. They may already have this feature, and I haven't explored it yet. Again, it's a very minor thing. I'm overall happy with the service.
What problems is the product solving and how is that benefiting you?
There's a lot to mention. For starters, sending new lead email and text notifications to myself and my clients as soon as a new lead opts in. Additionally, the lead's information is added to a Google spreadsheet, which aids in organization and facilitates our clients' follow-up and sales strategies.
Wish I had discovered this sooner...
What do you like best about the product?
Zapier is the invisible backbone of our automation stack. It allows us to connect everything from Stripe to Google Sheets to Slack with zero engineering time, so data flows seamlessly between marketing, operations, and product. What I love most is how quickly I can prototype and deploy new workflows - one hour in Zapier can replace days of manual integration work. It’s reliable, intuitive, and scales with our growth. For a small team trying to operate like a much larger one, Zapier is a total force multiplier.
What do you dislike about the product?
The main limitation is cost and scalability at volume. As automation counts grow, pricing can escalate quickly, and debugging complex multi-step zaps sometimes requires trial and error. I’d also love to see more flexibility in branching logic and native support for real-time data syncing rather than polling intervals. That said, those are trade-offs I’ll take any day for the speed and leverage Zapier provides.
What problems is the product solving and how is that benefiting you?
Zapier has completely eliminated the need for manual data entry and repetitive admin work across our startup’s ecosystem. We use it to connect our website, CRM, Google Sheets dashboards, Stripe, Calendly, and Slack - so every new signup, payment, or call automatically syncs across our systems. That single source of truth saves hours of manual updating and drastically reduces human error.
For us, Zapier bridges the gap between marketing, sales, and operations - turning what used to be disconnected tools into a cohesive, automated workflow. The result is faster response times, better customer tracking, and the ability to scale processes that would otherwise require extra headcount.
For us, Zapier bridges the gap between marketing, sales, and operations - turning what used to be disconnected tools into a cohesive, automated workflow. The result is faster response times, better customer tracking, and the ability to scale processes that would otherwise require extra headcount.
Great addition for any business!
What do you like best about the product?
Zapier has been great for us! We have been using it to automate a lot of stuff in our CRM that typically would take hours of time away from our team. The product is great, and there are so many use cases for it. It will be a staple in our business now.
What do you dislike about the product?
Some of the automations have a somewhat large learning curve. However, once we got the hang of it, there are so many processes that we can automate now. Well worth spending the time to get it down.
What problems is the product solving and how is that benefiting you?
We have somewhat of a complicated internal onboarding process with our investors. Zapier has allowed us to automate a large portion of our CRM and inbound, which has saved us many hours and allowed us to simplify this process. I had not used it in the past but have always heard great things, so I figured it was worth a try. It will save you a lot of time on boring tasks like data entry and free up man-hours.
Effortless Integration Between Systems with Zapier
What do you like best about the product?
The ease of setting up zaps between different systems and companies.
What do you dislike about the product?
I don’t love that the free version only allows for 1 step zaps. I would live it if they offered multiple step zaps but maybe limit the usage/zap limit to 10/mo.
What problems is the product solving and how is that benefiting you?
Transfer data from one system/tech to another system. Duplicating information is a thing in the past, thanks to Zapier.
Effortless Task Automation That Reduces Stress
What do you like best about the product?
I’ve been really impressed with Zapier’s ease of integration, connecting my apps takes just a few clicks. The number of features and automation options feels almost endless, which makes it easy to tailor workflows exactly the way I need. I find myself using Zapier frequently because it consistently simplifies my daily tasks and keeps everything running smoothly. Their customer support is always great and makes everything even easier to implement.
What do you dislike about the product?
The main issue I have is that certain integrations, such as connecting Google Drive with Dotloop, are not as smooth as I would prefer and involve additional steps.
What problems is the product solving and how is that benefiting you?
Zapier has been instrumental in reducing the repetitive manual tasks I once handled myself by automating those steps. For instance, I no longer have to repeatedly check for new activity, as everything now syncs automatically. This automation not only saves me time but also helps keep my workflow organized, allowing me to concentrate on more important tasks rather than routine administrative work.
Effortless Integrations and a Robust Marketplace
What do you like best about the product?
It's easy integrations and robust marketplace.
What do you dislike about the product?
There's nothing that I dislike about Zapier.
What problems is the product solving and how is that benefiting you?
I currently use it for automations and lead generation as well as CRM triggers for systems coordination. I like how you can pretty much do anything with Zapier.
Makes our business more efficient so we can focus on more human interaction and higher level tasks.
What do you like best about the product?
Zapier is great for automation of repetitive tasks. Customer service and support has also been wonderful.
What do you dislike about the product?
I've found the set up challenging at times, as someone who is not fluent in computer automation systems.
What problems is the product solving and how is that benefiting you?
Zapier helps automate repetitive rote tasks that take time and energy from our work days.
Effortless Service Integration That Delivers
What do you like best about the product?
The ease of use of the application and integrations between applications.
What do you dislike about the product?
The monthly fee is usually very expensive.
What problems is the product solving and how is that benefiting you?
Zapier helps me build lead generation strategies for Facebook Lead Ads for my clients.
Lightning-Fast Workflows Thanks to Built-In API Integrations
What do you like best about the product?
The built in API integrations make things move very fast.
What do you dislike about the product?
Pay per step monetization makes it unscalable for bigger apps.
What problems is the product solving and how is that benefiting you?
Integrating into all of my apps to translate data.
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