Zapier
ZapierReviews from AWS customer
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Great tool for connection and automating your processes
What do you like best about the product?
Relative simplicity. We work with several 'integrators', like Zapier, to connect 3rd party pieces of software for our clients. There are some that require aa high level of technical (e.g. API) abilities, but Zapier makes that process much easier. They have prebuilt API integrations that make the integration process 'drop down' simple. Just choose what you want to have happen, and what you want it to do on the other end, and you've got a connection.
What do you dislike about the product?
Zapier does not allow for lots of variability inside the Zap. For example, if you need you to run a decision path (choose A or B based on criteria), and then you need to have another decision path that happens further down the line, you can't do that. So, if you wanted to run a Zap that will decide "male or female' to do various things based on their gender, you can do that, but, if they choose 'male' and then you want to run another decision based on "under 30 years old' or 'over 30 years old', you can't do that. You would need to create 2 Zaps with a filter at the beginning of each one that filters out the other gender. For the standard user, this may not be a big impediment, but when you are building complex and/or 'living' automations that changed based on need, this can be a hindrance.
What problems is the product solving and how is that benefiting you?
We are eliminating the need for duplicate data entry and/or copy/pasting, which saves lots of time and energy and eliminates the potential for human interaction error.
Recommendations to others considering the product:
Look at Integromat as an alternative, as the pricing structure can be significantly different, based on your needs. Integromat also allows for multiple decision branding, unlike Zapier (as outlined elsewhere in the review.)
Great tool for a start-up
What do you like best about the product?
Zapier is flexible and effective at automating processes. We use it for several alert system at our companies between Slack, Salesforce, Google Sheets, Google forms, etc and it's been great. Granted that many of those tools offer integration or alerts themselves, they're usually either inflexible or expensive. By using Zapier, we save money and time on a lot of processes!
What do you dislike about the product?
Not much actually. I really enjoy using this tool
What problems is the product solving and how is that benefiting you?
Automate alert from a 3rd party tool to Gmail or Slack
Easy to use online integration tool!
What do you like best about the product?
The platform is very intuitive. Excellent for connecting multiple applications online without any coding knowledge.
What do you dislike about the product?
For some applications trigger events are limited.
What problems is the product solving and how is that benefiting you?
We are using Zapier to connect and transmit the data between different online applications. Zapier helps to maintain data homogeneity throughout our tech stack.
Automate and integrate everything
What do you like best about the product?
Zapier has become an absolute must-have tool for me in my daily work as a marketer. It gives me the freedom to integrate different systems and tools with ease and without having to involve our development team.
The built-in Zapier integrations such as the Filter, sending emails and webhooks has also been largely helpful in automating otherwise time-consuming tasks.
The built-in Zapier integrations such as the Filter, sending emails and webhooks has also been largely helpful in automating otherwise time-consuming tasks.
What do you dislike about the product?
When you're working with JSON inputs and similar, it can sometimes be a bit tricky to format the data correctly. But that is mostly due to limitations on the tools sending the data, not Zapier.
What problems is the product solving and how is that benefiting you?
Zapier helps me automate tasks that would otherwise require developers or worst-case manual work. For something like integrating Facebook/LinkedIn lead ads to your marketing automation platform it's absolutely essential to have Zapier. Without it, we wouldn't be able to do some of the things we do today in regards to growing our email list.
Good system to easily connect software
What do you like best about the product?
Being able to connect different software together without having to code it is awesome! Wish all software would use that platform to allow connection between each other. Seriously Zapier can be a time saver for your company, especially when you don't have the resources in-house to program what you need. It is easy and fast to setup and doesn't require any special skill. Just map your process and what you wish to connect and data to exchange and voila!
What do you dislike about the product?
Even if you got a lot of connectors already. Most softwares are not on that platform yet. I wish they were all on it so I could automate more things. The task scheduler can be a pain in so time, it doesn't work always properly. Workflow are restricted to 3 options maximum, which means you can not go really deep into it. Plus, if you are not 100% accurate in your criteria, it will crash. I used it with Twilio and it was sending the wrong SMS to the wrong person.
What problems is the product solving and how is that benefiting you?
Making our CRM talk to another platform, which allows me to keep my data up to date! Without the resources in-house, we were struggling to gather all our data in our different systems, but once we start using Zapier, it solved most of our problems. Keep the good work Zapier!
Recommendations to others considering the product:
If you are not a programmer and wish to make software talks to each other, this is the software you need to make it happens!
awesome software
What do you like best about the product?
perfect for automating certain tasks. you can design any sort of automation that you want. has tons of integrations, there are not very many softwares that we use that are not on zapier.
What do you dislike about the product?
sometimes zaps stop working without any notification but you can go backwards and make sure the tasks get done so they are not missed
What problems is the product solving and how is that benefiting you?
being able to automate tons of different tasks and softwares
Recommendations to others considering the product:
definitely consider using this if you want to automate tons of workflow and make less work for you and your team
Building Integrations!
What do you like best about the product?
Being able to build integrations between solutions that may not connect natively without having extensive coding knowledge.
What do you dislike about the product?
Setting up more complicated zaps can take quite a while, but allows for great customizability.
What problems is the product solving and how is that benefiting you?
Building integrations between solutions that do not connect natively. We have an internal recognition system built through zapping together a forms solution with email for notifications and excel for tracking.
Recommendations to others considering the product:
Would recommend planning it out your zaps to ensure that you have the most efficient workflow to accomplish what you're looking to do.
Good tool, awful Customer support
What do you like best about the product?
They have Zaps for everything so it's a very helpful tool to have. Their UI is not very intuitive though.
What do you dislike about the product?
Customer support- Customer service is simply awful. I have an issue with Zap, so I had to contact them for support. Despite their claim of a maximum wait time of 24 hours - I've never even received a response. I had to write to them again and guess what- no response!
I do understand that bigger clients have a priority but come on if I wrote to you I expect some response.
I do understand that bigger clients have a priority but come on if I wrote to you I expect some response.
What problems is the product solving and how is that benefiting you?
Currently, nothing because I can't get the Zap to work.
Makes My Life So Much Easier!!!!!
What do you like best about the product?
I love how easy it is to use. Not every software makes things super user friendly and these guys got it right!
What do you dislike about the product?
I haven't found anything I don't like yet.
What problems is the product solving and how is that benefiting you?
I can make customized "Zaps" that connect all the apps I use for day-to-day business so I don't have to enter things individually.
Recommendations to others considering the product:
Don't hesitate to use Zapier. You won't be disapointed!
Zapier is like magic
What do you like best about the product?
Zapier allows us to connect almost every part of our business with each other, it also allows us to generate quick tests and perform validations on hypothesis before developing, which saves a lot of time and money.
What do you dislike about the product?
You can't edit and save zaps and publish changes later, you need to work with production level rules all the time.
What problems is the product solving and how is that benefiting you?
We have over 50 zaps, from daily backups to appointment remainders for our customers to document generation, we use it for everything.
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