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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,747 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tatenda M.

Effortless Notion Integration with Helpful AI

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
It helps me connect my Notion account with my audio recording app called Plaud!
What do you dislike about the product?
It can be a bit challenging to set up but the Ai is very helpful.
What problems is the product solving and how is that benefiting you?
Connecting information from multiple Ai platforms across the board.


    Jeron O.

Zapier Automates Everything Seamlessly

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
Zapier is amazing at connecting all your business software together. I can connect my business management, CRM, messaging, email and everything together. It truly makes my business automatic.
What do you dislike about the product?
Zapier can be pricy at times, but for the time saved, it can be worth it. I don't like how additional features like Agents and Tables can cost quite a bit more.
What problems is the product solving and how is that benefiting you?
Zapier is helping connect my website, CRM, contacts, gmail and everything together and is making my process much more autonomous.


    Matt U.

Zapier makes life easy!

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
It's fairly straight forward to set up and allows multiple platforms to talk to each other. This has streamlined our leads process 10x.
What do you dislike about the product?
I don't have any dislikes as of now about Zapier.
What problems is the product solving and how is that benefiting you?
It has solved the problem of manually transferring contacts and data from one CRM to another.


    Computer Software

A Powerful Integration Platform That Greatly Extends Our Product’s Reach

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
As a developer building both triggers and actions, what I appreciate most about Zapier is how it empowers our customers. Through Zapier, they can easily connect our triggers and actions with hundreds of other apps and platforms, greatly expanding what they can achieve without needing to write code. Zapier also simplifies the adoption of our API endpoints—users can configure and use our integrations directly through Zapier’s UI, which significantly improves the overall user experience.

From a developer perspective, I really enjoy Zapier’s Platform UI. It provides a clear and intuitive interface that makes configuring triggers and actions straightforward. I also remember that during our first submission for Zapier approval, the review process was fast, and the reviewers provided many helpful resources and guidance, which made the onboarding experience smooth and positive.
What do you dislike about the product?
One challenge we still encounter is how Zapier handles more complex API payloads. Some of our endpoints return deeply nested JSON objects or arrays, and these structures are not always straightforward for Zapier to inherit or represent in trigger/action field mapping. While it’s manageable, better support for complex data structures would make the development and user configuration experience even smoother.
What problems is the product solving and how is that benefiting you?
Zapier helps us solve the challenge of enabling seamless integrations for our customers without requiring them to understand or interact with our API directly. Many users want to connect our product with the tools they already use, but building and maintaining custom integrations for every platform is not scalable. Zapier fills this gap by providing a unified automation layer.

By offering our triggers and actions through Zapier, customers can connect to hundreds of other apps through a simple UI instead of writing code. This reduces the support load on our team, improves adoption of our API, and allows customers to create automation workflows that match their unique business needs.

For our development team, Zapier also reduces the complexity of building individual integrations. We can focus on improving our core product while still giving customers powerful automation capabilities. Overall, Zapier helps us deliver more value with less engineering overhead, and greatly enhances the flexibility and usability of our platform.


    Non-Profit Organization Management

Very happy with this software

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
We mostly use Zapier to automatically transfer data from our donation platform to Salesforce and Mailchimp. This eliminates the time consuming manual data uploads and keeps our data current in real time. I like the platform and it fulls a big need in our organization.
What do you dislike about the product?
The downside is the implementation was difficult for some platforms because it required several steps to set up correctly.
What problems is the product solving and how is that benefiting you?
The current donation platform we are using has no built-in integration with other platforms. They suggested Zapier and it really was the only option. Once in place, this 100% automates all incoming donor info to both SalesForce and Mailchimp eliminating the need to do any manual uploads.


    Dylan B.

Essential Automation Tool for Every Skill Level

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
Zapier truly acts as the glue that keeps my business running smoothly. In my experience, it offers as much complexity as the user requires. Beginners can easily create simple workflows, while more advanced users have the option to dive into the underlying code or even add their own customizations if necessary.
What do you dislike about the product?
The only thing that can be challenging is the up-front learning curve. It takes a few hours to get comfortable navigating everything and learning the terminology. That is to be expected with any robust software that is worth using.
What problems is the product solving and how is that benefiting you?
I have fewer manual steps during my client onboarding and servicing. All my databases are kept up to date with fields relevant to my workflow and I have peace of mind that I am not missing opportunities.


    Nemanja C.

Effortless App Integration That Saves Time

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
This tool makes it easy to connect all the different apps we use, saving us time and effort. It's very useful because it allows you to link two separate apps together with minimal setup. Overall, it's an excellent tool.
What do you dislike about the product?
The cost can add up if you need to perform many actions.
What problems is the product solving and how is that benefiting you?
We connect so many apps that I've lost count. This tool helps us every day by streamlining our work, making our workflow smoother, and significantly reducing the amount of manual labor required.


    Construction

Unbeatable Value for Streamlining Funnels and Automation

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
It's helped us streamline all our funnels, at a cost so low it is negligible. We manage all automated communication from lead generation to client intake.
What do you dislike about the product?
Nothing lol. Even the AI is very helpful!
What problems is the product solving and how is that benefiting you?
We were missing out on leads because our call center didn't reach out fast enough. Now with Zapier, all initial contact is automated, on everything- Facebook, website leads, etc.


    Tuyen V.

Effortless Macro Setup with Intuitive Drag-and-Drop

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
I like the easy way I can set up macros without needing to know how to code. Very drag and drop and plug and play.
What do you dislike about the product?
You (or Microsoft) deprecated the Microsoft Ads connection for reports. That was an essential vendor I was hoping to get access to set up alerts.
What problems is the product solving and how is that benefiting you?
I need to get timely alerts of my ad spend by the hour. Zapier allows me to set up push notifications to Slack so I don't have to login to each ad platform to and see the spend.


    Hospitality

Removes tasks I used to do manually and it works... Every time!

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
The main thing I like about Zapier is that it runs reliably after set up. There was a little but of a learning curve to get things working exactly how I wanted but, once tweaked, it just runs. I use zaps to transfer information between different systems. ,, Multiple systems, actually. I spent some time learning and tweaking and then discovered there waas already a pre-made option that performed a function I was seeking. Between the pre-made options other people have worked out plus the countless integration options, I am able to sync information between systems to streamline my work and automate a task out. super useful and incredibly reliable so far after multiple months of running.
What do you dislike about the product?
Just like any new system, there is a learning curve. Zapier provides a wizard type AI helper to help along the way. Beyond that, there is lots of documentation.
What problems is the product solving and how is that benefiting you?
Prior to automating tasks with zaps, I was having to do manual copy/pasting from one system to another so that I could send messages to customers. Zapier helped remove a tedious manual step and now it just works. I don;t even have to think about that task any more. I've been finding far more advanced options that this opens up too. Really looking forward to digging in further and automating even more.