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Zapier

Zapier

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External reviews

1,751 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dan W.

Zapier is useful but not perfect

  • May 06, 2021
  • Review provided by G2

What do you like best about the product?
Zapier support is very good. They have obviously invested in this. Reliability seems very good as well.
What do you dislike about the product?
Seven things: 1. Had zaps fail because I was over my pricing tier, but was not notified automatically. This could have cost sales. 2. Pricing seems high compared to other options I'm exploring (though this might be a fair trade-off for support). 3. Pricing tiers jump up sharply on not much volume. 4. My specific need to populate multiple lines in an automated Xero invoice is too complicated - works, but not confidence inspiring. 5. Clumsy, error-prone Excel integration. 6. Leans too much to Google integration, when I need more Microsoft 365. 7. As with all such Integration as a Service platforms, I am relying on the integrations to remain stable, which involves three third parties - Zapier plus both of the integrated apps, any of which may change the way it works.
What problems is the product solving and how is that benefiting you?
Does a perfect job of linking ThriveCart and Stripe.


    Ehecatl R.

Great app for integrations

  • April 30, 2021
  • Review provided by G2

What do you like best about the product?
That I can connect a lot of tools between each others
What do you dislike about the product?
It's expensive when it has a lot of connections
What problems is the product solving and how is that benefiting you?
connect highlevel to Facebook


    Rick H.

The backbone of our operations

  • April 12, 2021
  • Review provided by G2

What do you like best about the product?
Can't imagine life without Zapier. It pulls together literally dozens of Apps every day and saves countless hours of data imports, exports and syncs. It gives us the ability to build "super apps" out of a collection of best in category stand-alone apps.
What do you dislike about the product?
Only dislike is that there is a fee per zap. Some of our uses include a lot of back and forth communications. It meant seraching out apps with APIs an doing customization. It would have been a lot faster and easier to use Zapier but the cost of the indiviual Zaps would hav been prohibative.
What problems is the product solving and how is that benefiting you?
Zapeir is the Rosetta stone that keeps our operations running. The features we need we wouldneed huge and advanced and expensive CRM platforms. We can link togehter relatively inexpensive single-task platforms to do the job we need at a fraction of the price. I also like the fact we can use small start-ups for many of our servies, they need our business.

We offer cleint services with e-mail marketing, SMS marketing, voicemail, social media, landing pages, direct mail and POS campaings. Zapier enablles us to tie them all together.
Recommendations to others considering the product:
Jus jump in an give it a try. The more you use it the more uses you will find for Zapier.


    Lucia d.

Great tool for integrations

  • April 12, 2021
  • Review provided by G2

What do you like best about the product?
Sometimes its really difficult to integrate different tools if you don't have developer knowledge and can write code and use APIs to fetch what you need. Zapier fixes this issue by providing a UI for a lot of integration tasks.
What do you dislike about the product?
Limitation on some integrations, but I'm guessing that's an API restriction from those vendors rather than a Zapier issue.
What problems is the product solving and how is that benefiting you?
Integrations between several tools into our systems was never easier.


    Amber G.

The best tool to make integrations.

  • April 11, 2021
  • Review provided by G2

What do you like best about the product?
It is a very instinctive tool that helps you to resolve compatibility issues between platforms and from separate firms, which is why Zapier is becoming essential to our everyday work. It will establish links allowing us to almost fully automate movement of data between software. The costs are fair relative to spending time and money working on the code as well as other technological network problems.
What do you dislike about the product?
Today, I don't like it because of platform bugs that bind Zapier, but at least 3 mails a month give me suggesting that a mistake occurred with Zap. I don't like that because of platform bugs. I think it is really well to work on the Zapier scheduling scheme for the most part, but I think that it will make things simpler for some users if they had some more options for how we can schedule integrations like visual grid type components.
What problems is the product solving and how is that benefiting you?
Through using Zapier, we will make it easier for our various online software to connect. We should not do something by logging into the software and passing information to a different software. We may also carry out acts dependent on such data or actions in other applications. The net consequence is that program upgrades would be even less time-consuming. In order to simplify user registration, we have automatically connected and comparison between mailhouses and hubspot databases in various digital campaigns such as Google and Facebook Advertisement to gather data from prospective users.
Recommendations to others considering the product:
Automations will basically function like another employee who works on their machines all the time. For at least two years I have been using Zapier, and the many connections between platforms make it invaluable to work with us to solve problems in 2 steps without programming expertise.


    Shannon S.

Integrate and Automate EVERYTHING

  • April 02, 2021
  • Review provided by G2

What do you like best about the product?
The fact that we can now connect all of our programs is seriously the greatest thing ever. Where was this ten years ago? So much time wasted, so much time is now saved! We used to have to double entry data or updates, and now it can just be pushed from one app to another. Also, the fact that the integrations are called "Zaps" - stupid cute!
What do you dislike about the product?
Sometimes Zapier doesn't work how we want it to - as in it doesn't run on time. That gets frustrating when you are waiting on automation. I'm not sure if there is a set time for the zaps to push over, but they always seem to run within 24hrs or by the next day. Again, this can take too long, but we haven't figure out what appears to be the issue or what causes it to happen vs not happen at all.
What problems is the product solving and how is that benefiting you?
We have Miro and Airtable often communicate - as one updates, the other pushes its updates over. It's nice not to have to copy and paste the data in two places. SO HELPFUL! We also have integrations between Slack and Google Drive, Google Drive and Miro, Slack and Miro, Slack and Airtable, Miro and Airtable, etc. The unity of our internal tech stack is sublime.
Recommendations to others considering the product:
Zapier CS is super helpful! They are willing to try to help you solve any integration. If they cannot do it, they are eager to create one for you (for a fee)—super friendly folks and always lovely to work with (unlike calling Quickbooks or the internet company).


    Jessica A.

Easy to implement a modern system

  • March 31, 2021
  • Review provided by G2

What do you like best about the product?
The manner we can add automate tasks as a user or developer or the user experience is also very pleasant. Some pretty good applications are easy to integrate with zapier. Rather than just thoroughly documenting and attempting to incorporate those apps
What do you dislike about the product?
I don't suppose there's a zapier downside. However if we integrate zapier apps to use them later in optimization, it is very easy to test the problems. When I assimilate my plan with zapier, I have had some problems, but, if I try and add certain APIs, some mistakes don't support debugging them.
What problems is the product solving and how is that benefiting you?
I'm able to quickly automate some activities so how I can transfer signals to the dashboard to display data as graphs and charts. I can quickly integrate various applications instead of using their documents and testing all api information.
Recommendations to others considering the product:
I want to suggest that others use zapier because it is very simple to understand and easy. Although those without technical experience can combine various applications easily and efficiently. Someone without knowledge of programming can scan Zapier Docs for comparison and build Zaps in just a few minutes. Whether there are problems, you can review the doc or seek for assistance and zapier leaders are going to answer.


    Sook B.

Help companies to make integrations quickly.

  • March 20, 2021
  • Review provided by G2

What do you like best about the product?
I like the ability to get tasks done by Gmail or a new line on a table promptly and reliably. In order to manually simplify things, we have linked our form, ads, database and more. Zapier was the first tool to assist me understand the functioning of the integrations. It started adding data to a Google table and now, through the Webhook zap, I write my own customs requests.
What do you dislike about the product?
Because it is simple to use, there are many restrictions on complex logic branches and often there are constraints around the formatting text. Curious to replicate my Zap steps. Usually I have to manually reconstruct certain steps that I want to copy. Zapier is fully optimized, so it should be as simple as possible to create zaps as well. As you learn more, you start with Zapier and get much better architectural solutions.
What problems is the product solving and how is that benefiting you?
The automation of every manual job in our business, mostly. My goal is to automate all things, so that everyone can concentrate on the job which really contributes to your business. Zapier is used to quickly fulfill the form, press the Form Drive data in a single format, enter the login database, do basic things such as bouncing e-mail workers for database updates, etc.
Recommendations to others considering the product:
If you want to work more efficiently, Zapier is your best choice. You still can maximize and save a lot of stupid manual work, even though you do not know him very well. Begin tiny, but begin with the major work often repeated by your most precious person.


    Farren M.

Pretty decent, would recommend to people with no technical background

  • March 19, 2021
  • Review provided by G2

What do you like best about the product?
Super simple interface, large reserve of apps to connect to.
What do you dislike about the product?
Not as advanced as similar software like Integromat
What problems is the product solving and how is that benefiting you?
Connecting our work apps where native integrations dont exist


    Elizabeth K.

Great option to integrate and organize the data.

  • March 17, 2021
  • Review provided by G2

What do you like best about the product?
A exclusive catalog of choices is offered by Zapier. There is no integration with Zapier that cannot be developed. The endless combination of options and tools is unbelievable. Each application is already quite well spoken about, integration is very transparent. The support crew is always top-of-the-line, competent and fast.
What do you dislike about the product?
The automation approach can also be very complicated and the time it takes for an automation to be configured is not easy. The new guy is somewhat streamlined. As an info nerd, I am confused about my user interface, and the current experience is a bit too railway for me.
What problems is the product solving and how is that benefiting you?
I've automated some internal processes through Zapier which have made workflows much simpler. Our website and external providers are filled out in the capture form, submitting updates, upgrading partners, the list begins. This will save you tens of thousands of hours and therefore hundreds of thousands of dollars if you have any kind of data entry job to do. In recent years, Zapier has saved us countless hours of work.
Recommendations to others considering the product:
Using Zapier to take your time. This can be a computer power that benefits you immensely if used correctly. Your life is never simpler than when your processes have migrated to Zapier.