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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,751 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shauna B.

Zapier does what it says it does

  • October 01, 2021
  • Review provided by G2

What do you like best about the product?
Zapier is fairly easy to get started and map to your other apps
What do you dislike about the product?
There is nothing I dislike so far about Zapier.
What problems is the product solving and how is that benefiting you?
We are a small non-profit and use Zapier's free plan to pull our Donorbox recurring donations into our Little Green Light database.


    Jay K.

Best automation software

  • October 01, 2021
  • Review provided by G2

What do you like best about the product?
intergration with multi platform
usedful for any platform
What do you dislike about the product?
hard to understand flow
multiple trigger not allowed
What problems is the product solving and how is that benefiting you?
youtube automation


    Construction

Easy to use, simple integration tool

  • September 30, 2021
  • Review provided by G2

What do you like best about the product?
The ability to integrate so many different programs, all within one platform without the need for APIs or APEX codes.
What do you dislike about the product?
The inability to have multiple users work on one integration or on one account without an extra charge.
What problems is the product solving and how is that benefiting you?
Integrating different tools and apps to our CRM that do have the ability to be connected directly to it.


    James W.

Linking APIs with ease

  • September 30, 2021
  • Review provided by G2

What do you like best about the product?
Easy way to automate two systems together, setting up triggers and flows allow data across multiple systems used by the business to be automated and kept in sync. It removes the need for needing to know how each systems API works.
What do you dislike about the product?
When a function or a system isn't supported yet, sometimes there might be an API function or field that Zapier hasn't integrated, but they seem to constantly be developing the breadth of options, so it isn't a huge problkem.
What problems is the product solving and how is that benefiting you?
Structured data flowing around the business and the removal of spreadsheets or unnecessary admin for people to manually input data in multiple different systems. It ultimately saves people a lot of time.


    Lakhani A.

Much usable in automation accross plateform

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
Wide range of software to automate
Support for bugs and issue
developer app is much usable
What do you dislike about the product?
App is not much flexible or well documented
trigger on multiple conditions is not possible
mobile app support for mobile functionality is lacking
What problems is the product solving and how is that benefiting you?
Instagram automation


    Computer Software

Can't imagine work without Zapier

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
+ It put an end to manual data entry.
+ made us less prone to errors
+ facilitated work with a lot of data.
+ it offers a vast library of connected tools.
+ customer support is helpful and there when we need it.
What do you dislike about the product?
Currently, there's not a thing I can mention here.
What problems is the product solving and how is that benefiting you?
We use Zapier to automate marketing/sales processes; it helps us automate workflows by connecting the software we use.


    Higher Education

Best tool for your CRM

  • September 28, 2021
  • Review provided by G2

What do you like best about the product?
One of the best parts of Zapier is the constant addition of new apps that can intergrade with your CRM software. Even when your app is not found in their defaulted list, Zapier can still intergrade essential functions. We also like the fact that their automated process guides you through connecting two apps. If something does not work as it is supposed to, there is an option to test your "zap"
What do you dislike about the product?
It's hard to dislike anything about Zapier, but it is also not perfect. There have been several occasions when the "zaps" are not working as intended. Though it guides you through connecting the app, Zapier does not do an excellent job at helping you troubleshoot for errors when they do occur. The other part we are not fond of is the support system. Yes, they do contact you every time you submit a ticket; however, the delays in getting your project done can take much more than anticipated because every recommendation from support can take you a few minutes, but the turnaround time is much longer. We can understand that support cannot be familiar with every single app they intergrade with. Still, we feel there are better ways of communicating with customers for troubleshooting than an email every couple of hours.
What problems is the product solving and how is that benefiting you?
This app is undoubtedly a great tool to work with automation. Before zapier, we had to collect our leads from various sources manually and then add them to our CRM. Fast forward to the day we began using Zapier, and it makes sure all our lead sources are connected to our CRM, where we review the information and then have our CRM take over from there.


    Computer Software

Can Get Overwhelming

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Ok, Zapier seems like they have an integration for any platforms you can think of. I don't use it often, but every time I've needed to create integrations, Zapier surprisingly has options available. It's straightforward, and the part I like the most is the window when setting up an integration. It walks you through very detailed questions and is specific in the actions you need to take, which I like. I don't have to worry about missing something, and at the end, before going live, you can test out the integration for peace of mind.
What do you dislike about the product?
The only thing I can think of is their notification system. Sometimes we receive error messages that a zap isn't working correctly, and we know that these cases will happen, but we can't turn off notifications for specific zaps; it's all or nothing, which isn't convenient. Also, I wish Zapier would layout your integration options better, the discoverability aspect of what I can actually integrate together.
What problems is the product solving and how is that benefiting you?
We use Zapier for email automation, which works, but it's elementary. I wish they helped provide more customization options before you are forced to dive into HTML. We connect survey results from Typeform to Gmail and have an email automation send every time someone leaves their email.

I bet there are many more integrations that I can use, but Zapier's options are so abundant that they can get overwhelming.
Recommendations to others considering the product:
It's overwhelming so when you get started, have a clear idea of integrations you want to create and once that's all done, then take the time to explore and see what else the platform has to offer.


    Emily S.

Hands down the best app ever created for efficiency, scalability, and time freedom

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Zapier has saved me over 25 hours per week in my business. It automates 200+ text messages per week, syncs up my booking system and email system, and basically runs on autopilot.
What do you dislike about the product?
Not all the apps I use work with Zapier yet; some of the apps I do use that connect with Zapier lack capabilities but I almost always find away around it.
What problems is the product solving and how is that benefiting you?
Time freedom. As a business owner, I am constantly looking for ways to do new things, innovate where I can and grow my team. I don't want my team doing small, tedious tasks; Zapier takes


    Rayane A.

The perfect solution to make different tools communicate

  • September 16, 2021
  • Review provided by G2

What do you like best about the product?
Zapier makes communication between different tools easy, and it doesn't require any coding to make complex automations and put logic behind them.
Zapier is also super easy to use and its drag and drop interface makes the process of creating zaps simple.
What do you dislike about the product?
There is nothing that I dislike about Zapier because it's one of the few tools that I consider perfect in every aspect.
What problems is the product solving and how is that benefiting you?
Zapier is helping us solve a lot of business problems like automatically getting all our Facebook ads leads and sending them to a specific slack channel and it also add them to one of our Google spreadsheets and this is just one Zap but we have a lot of other ones to solve other problems, and Zapier also allows us to automate a lot of tedious tasks to save time.