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Zapier

Zapier

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External reviews

1,751 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Broadcast Media

Streamline Your Outreach

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
We use zapier to connect to our active campaign and it works seamlessly. We are able to update both CRM systems while providing our clients with the service they need. We don't have to worry about doing double entry work. It is great.
What do you dislike about the product?
Sometimes the system will break down and I have to go back in and fix what is going on. That can be frustrating especially on a busy work day.
What problems is the product solving and how is that benefiting you?
Connecting two systems and time. Those are my biggest problems.


    Non-Profit Organization Management

A Good, User-Friendly Way to Connect Several Systems

  • November 03, 2021
  • Review provided by G2

What do you like best about the product?
It's easy to use, it guides you through the process, doesn't require any coding. We use it to connect Wufoo to Salesforce, used it to integrate Gmail with Slack, etc.
What do you dislike about the product?
This may be a MS issue, but it doesn't work too well with MS products. Some triggers are limited, as well as certain systems.
What problems is the product solving and how is that benefiting you?
It automates certain flows pretty easily, and frees up staff time to do other things.


    Computer Software

The best tool for Automating your Manual tasks and integrating different apps

  • November 02, 2021
  • Review provided by G2

What do you like best about the product?
Suppose you have an App A and App B, now you are using both these apps and have interconnected tasks, so you go ahead and do something on the first app, and then you have to go ahead and do the same on the second one as well. Using Zapier, you can easily make drag and drop type workflows to Integrate the apps and automate your tasks. The best features would be:
- Automation - I use automation mostly, so I love that part much more
- Integrating different apps (Also, Zapier has a large pool of apps that you can integrate)
- Filters
- Paths
- Conditions
- UI
- Plans are also very flexible, based on your usage
- Customer support is amazing
What do you dislike about the product?
- Didn't find a lot that I didn't like
- Sometimes, it takes a long time to load up a Zap when tasks have many functions or filters applied but understand the dependency, so it's all good.
What problems is the product solving and how is that benefiting you?
- Automating Internal team tasks
- Helping customers
- Keeping track of activities performed by team members in Google sheets, and yes, Zapier integrates very well with Sheets.
Recommendations to others considering the product:
- In case you face problems with using Zapier, read their documentation and help articles. If you still have any concerns, contact their customer support; they are very friendly.


    Syachfri T.

One of the best automation platform out there

  • November 01, 2021
  • Review provided by G2

What do you like best about the product?
easy to use and the expansive number of catalogs available from partner applications
What do you dislike about the product?
Some API support, e.g., if you want to run webhook tasks, there is minimal support available in this area.
What problems is the product solving and how is that benefiting you?
applications automations, as a SME and the model of businesses operations nowadays, we use various many applications out there. each of them runs in silo but zapier enable connection and automation to streamline processes from multiple applications that we use in our business.
Recommendations to others considering the product:
SME who are using many applications and currently operating in silos should seriously consider zapier to help automation of various business applications.


    Marketing and Advertising

Great Integration App

  • October 28, 2021
  • Review provided by G2

What do you like best about the product?
It's very intuitive, easy to learn, and has almost any integration you can think of
What do you dislike about the product?
It's more expensive than its competitors
What problems is the product solving and how is that benefiting you?
Sending data from one app/platform to the other without hardly any coding.


    Madeline S.

Anyone can create automations

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
I love that Zapier is user-friendly and integrates with almost every application in my company's tech stack. Zapier requires minimal training, which makes it super easy for anyone to use. We use it to integrate several applications with our CRM and Slack to automate workflows.
What do you dislike about the product?
I dislike that you cannot save all your progress as you're building zaps. Some of my zaps are incredibly long and detailed. I hate when you go to make a change somewhere else in the process, and you realize you have to rebuild an entire part of your zap. Being able to save several times in the process would be incredible.
What problems is the product solving and how is that benefiting you?
Zapier has helped my team automate tons of reporting and notifications. It's saving our employees time becuase they no longer have to manually send updates to the team or their manager. Zapier ensures that automated updates and workflows occur in a timely manner and have consistent data.


    Computer Software

Undoubtedly best automation tool for integration

  • October 21, 2021
  • Review provided by G2

What do you like best about the product?
The best part is the number of apps in which you can use integrations, and it's efficacy to automate things.
What do you dislike about the product?
I didn't like it when if you are stuck with an issue, you basically have no help available other zaiper and then wait for them to reach out to you. I wish it has more active community platform available.
What problems is the product solving and how is that benefiting you?
It is mainly used to integrate different applications for better data flow in the sessions. It has helped with the automation part of daily tasks which were taking more manual hours saving us some time.
Recommendations to others considering the product:
Please give it a try if you are looking for a good integration tool.


    Justin C.

Zapier will save you dozens to hundreds of hours of time per year

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
I love that Zapier saves my team and me dozens of work hours per year, at a minimum. They've recently updated the layout and design of the zap-creation process to be a bit more user-friendly, and they seem to be adding apps and integrations all the time.

I like that you can create multiple zaps and organize them into folders, and that you can duplicate an existing zap or automation process as a starting point for a new one.
What do you dislike about the product?
There's a bit of a learning curve when you first get started. Zapier makes it about as easy as they can for what they do - it's complex to tie together entirely separate tech software systems and apps and make them work together - but it will take you a few hours at first when you create your first couple zaps.

Sometimes the test Zap feature can be frustrating to figure out, and can clutter up your systems a bit by creating redundant or "fake" contacts or records. But there's probably no other way for this kind of technology to properly test and implement an API based automation, so what can you do?

After it "clicks" for you, though, you'll think differently about your business operations and want to hunt down different ways to reduce manual work. Each hour you invest into creating/refining your zaps and automations will have a large ROI in future hours of work saved.
What problems is the product solving and how is that benefiting you?
Saving time on manual labor! For example, when a prospect schedules a meeting on Calendly, Zapier automatically 1) creates a new contact in our CRM, 2) carries over the scheduler information into the client's new profile in our CRM, 3) creates a contact record in our email campaign software, 4) starts a corresponding workflow in our workflow/operations system.

If all of that was done manually by an admin assistant one by one, it would probably take 10 minutes. If you have 200 leads/prospects in a year, that "zap" automation alone saves you over 30 hours of labor. Multiply that by any other processes you can use Zapier for, and it's a huge time and cost saver.


    Computer & Network Security

Zapier makes our life so easy

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Zapier has a plethora of integrations possible on its platform. You can literally connect anything to anything. I have been using Zapier to connect google ads, my CRM, calendly, chatbot and they all work perfectly
What do you dislike about the product?
I wish the price could be lower. Other than that, i don't think there is anything to dislike about the software
What problems is the product solving and how is that benefiting you?
We had so many different applications working for different purpose and integrating them to each other was an impossible task before I was introduced to zapier.


    Kamaldeep S.

Best intergration tool

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Easily accessible and great resources to learn for beginners and always something new to learn for experts who have done manual api intergrations.
What do you dislike about the product?
That it's not free. I can do a lot of the stuff it does for free, but... it's not as fast as clicking a few buttons with this reputable tool. That being said, if they get hacked. What happens to all of our data and for clients?
What problems is the product solving and how is that benefiting you?
Automation and api integrations from banks, contracts, sales and software.
Recommendations to others considering the product:
If you don't know how to use api integrations. Use Zapier. If you do. Use Zapier. You can always do both. It's just a time saver. Time is money. And it's a beautiful dashboard.