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Zapier

Zapier

Reviews from AWS customer

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1,563 reviews
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External reviews are not included in the AWS star rating for the product.


    Dylan B.

Essential Automation Tool for Every Skill Level

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
Zapier truly acts as the glue that keeps my business running smoothly. In my experience, it offers as much complexity as the user requires. Beginners can easily create simple workflows, while more advanced users have the option to dive into the underlying code or even add their own customizations if necessary.
What do you dislike about the product?
The only thing that can be challenging is the up-front learning curve. It takes a few hours to get comfortable navigating everything and learning the terminology. That is to be expected with any robust software that is worth using.
What problems is the product solving and how is that benefiting you?
I have fewer manual steps during my client onboarding and servicing. All my databases are kept up to date with fields relevant to my workflow and I have peace of mind that I am not missing opportunities.


    Nemanja C.

Effortless App Integration That Saves Time

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
This tool makes it easy to connect all the different apps we use, saving us time and effort. It's very useful because it allows you to link two separate apps together with minimal setup. Overall, it's an excellent tool.
What do you dislike about the product?
The cost can add up if you need to perform many actions.
What problems is the product solving and how is that benefiting you?
We connect so many apps that I've lost count. This tool helps us every day by streamlining our work, making our workflow smoother, and significantly reducing the amount of manual labor required.


    Hospitality

Removes tasks I used to do manually and it works... Every time!

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
The main thing I like about Zapier is that it runs reliably after set up. There was a little but of a learning curve to get things working exactly how I wanted but, once tweaked, it just runs. I use zaps to transfer information between different systems. ,, Multiple systems, actually. I spent some time learning and tweaking and then discovered there waas already a pre-made option that performed a function I was seeking. Between the pre-made options other people have worked out plus the countless integration options, I am able to sync information between systems to streamline my work and automate a task out. super useful and incredibly reliable so far after multiple months of running.
What do you dislike about the product?
Just like any new system, there is a learning curve. Zapier provides a wizard type AI helper to help along the way. Beyond that, there is lots of documentation.
What problems is the product solving and how is that benefiting you?
Prior to automating tasks with zaps, I was having to do manual copy/pasting from one system to another so that I could send messages to customers. Zapier helped remove a tedious manual step and now it just works. I don;t even have to think about that task any more. I've been finding far more advanced options that this opens up too. Really looking forward to digging in further and automating even more.


    Alanna H.

Easy way to create custom systems and custom tools for your business.

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use. And because it's easy to use, it's very economical, as it allows me to connect multiple tools without paying for an additional tool or paying a developer to implement custom solutions.
What do you dislike about the product?
I have found that a lot of the integrations have limited "action" options, like I can easily integrate tools but there will be a limited list of things can be done. I'm not sure if that's actually a Zapier thing or if it has to do with the tool it's integrating with.
What problems is the product solving and how is that benefiting you?
I use Zapier to connect tools and create custom systyems for my small business. This benefits me greatly by allowing me to create custom systems, products, etc. without having to pay for additional tools or hire a team (which is just not an option at this point in my business, so Zapier really helps make things possible at this stage in business for me).


    Hart M.

Lightning-Fast Workflows Thanks to Built-In API Integrations

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
The built in API integrations make things move very fast.
What do you dislike about the product?
Pay per step monetization makes it unscalable for bigger apps.
What problems is the product solving and how is that benefiting you?
Integrating into all of my apps to translate data.


    Jean B.

Effortless Integration for Shopify—Zapier Makes Everything Work Seamlessly

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I use Zapier to integrate another program with my Shopify store, even though that program isn't directly connected to Shopify. Zapier makes it possible for the other site to work seamlessly for me.

Customer support has been extremely prompt when I've had a question.

I also know that Zapier can be used for many other purposes, and I plan to explore more of its features next year, especially for managing social media. I'm looking forward to creating more Zaps in the coming year!
What do you dislike about the product?
There isn’t much to complain about—my main challenge is simply finding the time to learn how to use Zapier more effectively for my business. I do wish Zapier offered a service where I could hire their team to create the zaps for me, as that would make things much easier.
What problems is the product solving and how is that benefiting you?
I recently switched to AWeber to manage my email subscribers, but unfortunately, it doesn't integrate directly with Shopify. Zapier has helped me bridge this gap by connecting my Shopify website to AWeber.


    Aimee H.

Effortless Automation and Seamless App Integration

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to automate my administration, such as mailing lists and other tasks. I also use Zapier as a way to connect Xero and Mailchimp and other apps. Love it so far!
What do you dislike about the product?
It was a learning curve for me to become acquainted with the interface which is more technical and less 'user-friendly' than I expected. However, there are help bots and chats available to help you with anything.
What problems is the product solving and how is that benefiting you?
The main problem which turned me onto Zapier was finding a way to use various programs such as Mailchimp, Xero, etc. I also like the option of automating emails to make my workflow more efficient.


    Surafel T.

Effortless Automation That Saves Time

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zapier is how it automates those tedious, repetitive tasks that can be so mind-numbing.
What do you dislike about the product?
Once it is set up, it requires almost no maintenance, which is a big advantage. However, I did experience some friction when mapping and configuring the workflow for the first time.
What problems is the product solving and how is that benefiting you?
Currently, automating routine tasks like categorising emails, generating action items from messages, and adding new publications in my research field to my reading list has saved me an incredible amount of time. These streamlined processes have made my daily workflow much more efficient.


    Translation and Localization

Effortless Setup and Use—A Breeze for Automation

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
Zapier is much easier to set up and use than many of its competitors.
What do you dislike about the product?
There are no special offer plans available for entrepreneurs. A cheaper entry level plan would incentivize a lot more people.
What problems is the product solving and how is that benefiting you?
I have built email automation tool using zapier. It helps save more than 2 hours/day/person.


    Zack P.

User-Friendly Integration Tool with Cost Challenges

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I find Zapier to be incredibly user-friendly with an intuitive user interface that makes it easy for anyone to navigate and use, regardless of their technical expertise. This intuitive design ensures that my team can focus more on building workflows without struggling with the software itself. Moreover, it's extremely reliable, consistently performing tasks as expected without unexpected hiccups. The setup process is also very straightforward, allowing me to log in and authorize access to various tools with ease. This simplicity in setup and operation saves me time and enables my team to integrate with other tools like Atio, Notion, Slack, Stripe, and Google Sheets seamlessly.
What do you dislike about the product?
I wish the free or low paid tiers were more cost effective for smaller organizations.
What problems is the product solving and how is that benefiting you?
I use Zapier to reduce manual data entry and enable team members to connect tools and build workflows without developer experience.