OpenSesame
OpenSesame Inc.Reviews from AWS customer
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OpenSesame is my favorite business partnership
What do you like best about the product?
The selection of materials, the customer service, the efforts they make to ensure we are always informed.
What do you dislike about the product?
There are a lot of cartoonish courses, but others enjoy those more than I do. With this in mind, I appreciate the variety they provide for all learning styles.
What problems is the product solving and how is that benefiting you?
They have a course to meet almost every need that arises in my organization. If they do not have a course, they will reach out to publishers directly to identify if they can create one. My CSM and the content curations teams go out of their way to help me in every situation where I have a need that I am struggling to address.
Very user friendly, a wide selection of courses, and excellent customer support
What do you like best about the product?
Open Sesame is very easy to use, has a lot of courses to choose from and I find the quarterly meetings with our account manager very beneficial.
What do you dislike about the product?
The main thing is that we would like more courses in Spanish for our team in Spain. Sometimes the selection is a bit more limited.
What problems is the product solving and how is that benefiting you?
Open Sesame provides a wide range of courses to our staff and fulfills our need for compliance training to be completed by all annually.
OpenSesame delivers robust content
What do you like best about the product?
Access to new, timely, and modern content for training and development of our 500+ employees. The customer success team takes the time to learn about our company's needs and priorities and curates content that aligns with the learning needs of our employee-base. Content remains relevant for new hires and licenses, certified operators.
What do you dislike about the product?
Honing in on the vast library can be overwhelming to try and identify the published work from mulitple vendors and identifying the content that most resonates with team.
What problems is the product solving and how is that benefiting you?
Curating new content that helps train employees on manufacturing and machine operating. Compliance Courses for OSHA, Diversity and Inclusion, Active Shooter, Code of Conduct, Conflict of Interest.
OpenSesame Account Owner for Our Organization
What do you like best about the product?
I really like the depth and breadth of their catalog. They have courses on all manner of topics as well all different styles. I especially like their vendors for executive book summaries.
In addition to the catalog itself, everyone I have worked with there has been a pleasure. Both my initial sales person (Angie) and my current acount rep. (Leo) are fantatstic.
In addition to the catalog itself, everyone I have worked with there has been a pleasure. Both my initial sales person (Angie) and my current acount rep. (Leo) are fantatstic.
What do you dislike about the product?
The catalog is very broad. There definitely are a large number of courses that don't really provide value. It is certainly a lot to sift through, though their curation team is always standing by to help.
What problems is the product solving and how is that benefiting you?
We want to be able to offer a catalog of content for our folks to help them develop professionally. In addtion, we use their vast catalog for our safety and compliance programs.
Excellent content source!
What do you like best about the product?
OpenSeame is very easy to use. My account rep and I have a great relationship. She is extremely helpful. The company listens to suggestions and continues to implement changes.
What do you dislike about the product?
Lack of certification programs available.
What problems is the product solving and how is that benefiting you?
OpenSesame gives us access to a variety of courses and helps me diversify the learning needs of my staff.
OpenSesame Continues to Over Deliver
What do you like best about the product?
We're always impressed with the variety of high-quality publishers that continue to be added to the catalog. When we have an immediate training need or issue to be addressed, we are never disappointed with the multiple options we find, which helps us with a quick solution. We've also had fantastic support from our Customer Success Manager, BJ. He's very responsive to our questions and requests while providing us with more resources than we expect. OpenSesame continues to delight and surprise us with the course catalog and the attention to customer service.
What do you dislike about the product?
Only one administrator is allowed, but I've heard that they are working on changing that to accomodate multiple administrators to manage courses.
What problems is the product solving and how is that benefiting you?
We are piloting AI options and needed training resources for employees. OpenSesame has a growing list of content on AI and we were able to provide training courses within a couple of days of getting the request.
A great solution for companies that are just getting into Learning or have been doing it for years.
What do you like best about the product?
I like that I have the ability to curate a catalog for our employees that focuses on the skills that our employees are asking to improve and to use publishers that resonate best with our culture. It is easy to move the courses into our LMS and quickly see real time results of usage. In addition, our customer sucess manager is very responsive with any of our questions.
What do you dislike about the product?
The amout of courses available is so large that it can be a chore to find the best one for our needs, but the curation team has been a great resource in helping to narrow down the list.
What problems is the product solving and how is that benefiting you?
We use OpenSesame to develop soft skills across the organization.
good service, extremely helpful
What do you like best about the product?
the amount of courses, can always find what is needed and customer support is excellent.
What do you dislike about the product?
can't think of anything, the integration between our LMS sometimes is slow.
What problems is the product solving and how is that benefiting you?
can easily find the courses we need for our staff which was difficult before
Very client oriented
What do you like best about the product?
My CRM is amazing, she is always trying to help me find new ways to make learning with OpenSesame easy for my employees
What do you dislike about the product?
I dont have anything that I dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
We have a small company, so having video to help out with the learning and talent developpement. Management training, situational training, even specialisation like Project Managers and Lean Six Sigma are thing that is a ''bonus'' to our program.
Great Experience
What do you like best about the product?
OpenSesame has great learning opportunities for all users. Their customer support is also great!
What do you dislike about the product?
We like OpenSesame. Nothing that we dislike.
What problems is the product solving and how is that benefiting you?
Self Guided learning for our employees.
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