OpenSesame
OpenSesame Inc.Reviews from AWS customer
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Love the marketplace concept and good content, not right for my organization
What do you like best about the product?
I liked that instead of getting one uniform experience (i.e., all the content looks the same), you have the ability to mix and match content that is right for your audience. The marketplace concept is a good one - instead of having one provider who has the business for a specific amount of time, you have multiple creators who have to compete for your business.
What do you dislike about the product?
It took a lot of time and energy to sort through all of the offerings in order to choose the best content. We used our global teams to help us vet content, and it was a lot of effort on their part. The lack of languages/translations made it difficult for us as a global organization to be able to use the content - especially when trying to create a uniform learning experience across the organization.
What problems is the product solving and how is that benefiting you?
The main business problem that we trialed OpenSesame to solve for was the lack of engagement that stems from a lack of on-demand learning opportunities. Having on-demand content is a big value add for our organization, and associates were excited to have options to choose from.
Recommendations to others considering the product:
Make sure that you have the infrastructure (HR, L&D, administrators) to support the strategy, and/or make sure that your learning culture supports the self-service learning model.
Easy Install, Good customer service
What do you like best about the product?
OpenSesame does have a wide variety of options. Syncing the content to our LMS was EASY!!!
What do you dislike about the product?
Having to go through them to update/correct their vendor (Vivid) content. Process is slow. vendor content doesn't always load quickly.
What problems is the product solving and how is that benefiting you?
Great customer service team at OS. Very responsive and patient.
OpenSesame Platform for OTS
What do you like best about the product?
you can get all sort of courses for all domains and skills at one place. with good filters you can check and look for you exact courses very easily. user friendly UI.
What do you dislike about the product?
Pricing for various generic courses are on higher side.rest all are fine. UI is the best in the industry
What problems is the product solving and how is that benefiting you?
We are working with Opensesame as their partner or re-seller for their courses across the globe.
Great software
What do you like best about the product?
helpful staff, fast response time, great selection of software offerings
What do you dislike about the product?
everything so far has been fantastic, and i have no recommendations for change at this time
What problems is the product solving and how is that benefiting you?
workplace harassment and management training modules
Recommendations to others considering the product:
great efficient option for your business to consider
Open Sesame training portal
What do you like best about the product?
quick customer service response and answers to questions
What do you dislike about the product?
reporting capabilities are very limited for the user
What problems is the product solving and how is that benefiting you?
Used for reasonable suspicion training for DOT compliance
We received a set of OpenSesame courses through our LMS provider Silk Road
What do you like best about the product?
It provides a good selection of Office courses (Word, Excel, PowerPoint).
What do you dislike about the product?
The previous provider of e-courses provided a wider arrange of course options including things like Project Management, Sequel.
We sometimes have issues with it loading
We sometimes have issues with it loading
What problems is the product solving and how is that benefiting you?
Mostly the Office courses are being used. We do not have staff that trains on those products.
OpenSesame has great selection and customer service
What do you like best about the product?
I appreciate that OpenSesame has so many course offerings that are available for an organization to select for their employees. Their search functionality is helpful when selecting courses. The many different providers available is helpful, so that we aren't stuck with courses made in the 1990's. Downloading the SCORM packages for connection with the LMS is easy and takes little time. Their customer service has been excellent.
What do you dislike about the product?
We have had some issues connecting courses with browsers, and it doesn't seem like the issues are consistent, so it's been difficult to troubleshoot.
What problems is the product solving and how is that benefiting you?
OpenSesame allows us to select relevant courses for our employees. The cost of the PPU program is really helpful and flexible, and I would recommend it to smaller businesses like ours.
Lots of courses, implementation not the best
What do you like best about the product?
All the options of courses that tie to competencies are great
What do you dislike about the product?
the implementation was not very organized and the overrall responsiveness of the team was a bit slow
What problems is the product solving and how is that benefiting you?
just in time training, transfer of learning, and reinforcement of skills
OpenSesame Cloud Review
What do you like best about the product?
course selection. Multiple choices for each topic
What do you dislike about the product?
difficult to get replies and assistance. Working through the cloud, other managers can't assign courses, can't easily have people re-take a course.
What problems is the product solving and how is that benefiting you?
problem getting user information and resetting passwords, seeing their dashboard, resetting courses.
Great way to plug content into your LMS
What do you like best about the product?
The quick feedback of customer support when I need them
What do you dislike about the product?
The fact that I routinely run out of uses of a course in our LMS w/out the necessary warning.
What problems is the product solving and how is that benefiting you?
Benefit is that they provide quality content to train our workforce in various topics
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