Xoxoday Empuls (IN)
XoxodayReviews from AWS customer
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Convenient, Efficient, Excellent
What do you like best about the product?
It's awesome platform to send rewards to employee at anywhere of the world. It brings convenient and efficient to the organization in managing Employee Recognition rewards for team members that coming from different countries.
What do you dislike about the product?
Nothing much I could think of other than increase the gift selections.
What problems is the product solving and how is that benefiting you?
It resolve the geographic issue where single platform that provide various location support which enable organization to perform employee recognition reward towards their employee around the world easily.
Very good experience
What do you like best about the product?
Their support system is also amazing, whenever I reached out to their support, they promptly resolved my issues in no time.
Also, Empuls is such an outstanding platform that actually keeps us motivated at work as we get rewards, gifts and vouchers for different tasks and it also makes us competetive during work which helps us with improving the performance.
Also, Empuls is such an outstanding platform that actually keeps us motivated at work as we get rewards, gifts and vouchers for different tasks and it also makes us competetive during work which helps us with improving the performance.
What do you dislike about the product?
Haven't noted as such thing yet but will definitely post here in future if there's something
What problems is the product solving and how is that benefiting you?
Providing vouchers and rewards. It also helps us improving the work performance as our rewards depend on the overall performance
Helpdesk support
What do you like best about the product?
strong support from helpdesk when having issues with vaucher from provider from Croatia
What do you dislike about the product?
I receive coupons in USD and than when transfering to EUR there are always couple of unused USD due to exchange rate and most of providers have only "rounded" vaucher values
What problems is the product solving and how is that benefiting you?
quick reward for the people taking "extra mile" on top of their everyday tasks
Experience of Xoxoday
What do you like best about the product?
Process to redeem voucher is very smooth
What do you dislike about the product?
Response time to resolve query is lengthy
What problems is the product solving and how is that benefiting you?
Need to make it user friendly
A Perfect tool for employee engagement and incentivisation
What do you like best about the product?
I like it's features such as granting awards, sharing appreciation publicly, benefits in the form of coupons and vouchers, surveys, leaderboards and reports.
A single tool having all these features combined with the ease of use and access is both invaluable and immensely useful for any organisation.
Customer support for any issues with empuls is also great.
A single tool having all these features combined with the ease of use and access is both invaluable and immensely useful for any organisation.
Customer support for any issues with empuls is also great.
What do you dislike about the product?
Sometimes while redeeming the xoxo points awarded in empuls, voucher is not immediately shared with the end users which causes slight inconvenience.
The deals or benefits offered for employees are not that great and at max offer single digit discounts.
The deals or benefits offered for employees are not that great and at max offer single digit discounts.
What problems is the product solving and how is that benefiting you?
Empuls by Giift is solving all our employee recognition and engagement needs in addition to being an intranet for all the events and awards related comany wide announcements. It is extremely beneficial for us as it offers a single pane for sharing awards with employees, them redeeming it, portal for deals, portal for surveys and all sort of internal employee engagement.
Easy to Use and Great Customer Service
What do you like best about the product?
The customer service is fantastic, I had a couple of questions on my vouchers I received for gift cards and they responded very quickly and I was able to redeem them very easily.
What do you dislike about the product?
Nothing to complain about, they were extremely courteous and timely.
What problems is the product solving and how is that benefiting you?
Team member satisfaction and abilities to reward members when they go above and beyond.
Awesome gifting experience!
What do you like best about the product?
Quick to access and available to ship in most of the countries
What do you dislike about the product?
Nothing much, one needs to understand the platform for redeeming the gifts
What problems is the product solving and how is that benefiting you?
The links shared via sms to redeem need to be a little more specific and easy to access
Efficient way for employee recognition, while giving them autonomy to choose their rewards
What do you like best about the product?
Getting several options to choose from to redeem my coupon is the best feature I could get from a single gifting platform. The diversity of categories available for rewards and incentives is really impressive. During the chekcout process, it is easy to understand what part/percentage of a coupon is being used, and information on how it will convert to anouther gift card is well presented - a case where often other platforms give anxiety to a user. I have used their platform for three ocassions in the past year. They also have a pretty active customer support which offers quick and efficient resolution.
What do you dislike about the product?
The user experience of the platform seems glitchy as some times it is required to sign in to redeem a gift coupon, while other times it seems achievable without signing in as well. Navigating the platform can seem confsuing.
What problems is the product solving and how is that benefiting you?
My organization uses it for employee recognition and for other company occassions. As a beneficiary of Xoxoday coupons I find it very convenient to have several options to choose from to redeem my coupon, as well as have the tranparency of the process to ensure I'm getting the best value out of my coupon.
Customer support is prompt
What do you like best about the product?
I got issues with my previous order. The customer support was prompt in responding to my queries and I got my refund the next day.
What do you dislike about the product?
Nothing in particular was unlikable about Empulse
What problems is the product solving and how is that benefiting you?
Employee rewards and recognition
Not A Customer Centric Services Any More
What do you like best about the product?
Nothing I found about this xoxodaygiift.
What do you dislike about the product?
Despite being approval for this review, I have not received my reward yet.It's been 9 days and I still am waiting, not getting any response from any support.
What problems is the product solving and how is that benefiting you?
I still am waiting for my reward, this is the benefit what I got.Every time just ticket gets raised and no solution gets provided.
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