More that 12 years of experience with CyberArk EPV
What do you like best about the product?
Its ability to provide secure session issolation as well as automatic password managent for wide range of different types of target devices.
What do you dislike about the product?
User experience based on two different web environments.
What problems is the product solving and how is that benefiting you?
Password management of all privileged accounts withing the organisation.
CyberArk review.
What do you like best about the product?
Password rotation and abilities to track account usage.
What do you dislike about the product?
Upgrades aren't easy. Also, reporting could be better.
What problems is the product solving and how is that benefiting you?
The biggest issue for us was password rotation.
Highly capable product
What do you like best about the product?
When implemented correctly, it can reduce risk of credential compromise, but people should be ready to put the effort into making this work as intended and not having it become a "storage" facility.
What do you dislike about the product?
It's really more about the organization where support has not been as good as I would've hoped. A "large" org should have the capability to go directly to a higher level support tier when issues arise. Also, account personel could be more responsive to customer requests and needs. We tried a TAM in the past, and that didn't work out. A contnual check in with customers on a technical and non-technical basis is needed to help drive customer product ROI and vendor product development.
What problems is the product solving and how is that benefiting you?
With credential compromise a primary attack vector, we are reducing our risk when and where this technology is applied to our privilege accounts. They exist not only in interactive admin accounts, but in service and application accounts as well.
A highly scalable solution with good features, like session recording
What is our primary use case?
My company uses CyberArk Enterprise Password Vault for our servers and when our IT partners try to access our mission critical systems. We have also integrated the product with software tools used for authentication purposes. Our company's IT uses LDAP credentials to log in to the PVWA application while also being able to use granted privileges on one or more servers.
What is most valuable?
The most valuable feature of the solution is session recording.
What needs improvement?
There is a little bit of confusion in the implementation part, especially when one tries to understand the actual working of the product. The ones involved in the implementation of the product did not show the people in our company how they work on the product. The aforementioned area can be considered for improvement.
For how long have I used the solution?
I have been using CyberArk Enterprise Password Vault for a year and six months. The product is used in my company. I use CyberArk Enterprise Password Vault Version 12.0. I am a customer of the product.
What do I think about the scalability of the solution?
It is a scalable solution.
We upgraded the solution even though we had subscribed to the product for ten years in our company. In our company, we wanted around 50 employees to be able to operate the solution.
How are customer service and support?
From my end, I have not used technical support. I don't know if my colleagues have faced any problems because of which they had to contact technical support.
How was the initial setup?
The implementation took place over a period of three months.
The solution is deployed on-premises.
What's my experience with pricing, setup cost, and licensing?
CyberArk Enterprise Password Vault is a very expensive product.
I believe that the charges for maintenance and support are already included in CyberArk Enterprise Password Vault's pricing policy.
What other advice do I have?
I will tell those planning to use the solution that it is a very expensive solution. Due to the cyber security constraints of the product, most of the companies are forced to update by paying money to CyberArk, which I feel is one of the problematic areas in the product. Feature-wise, it is a very good product.
I rate the overall product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Cyberark PAM is a great product.
What do you like best about the product?
Cyberark PAM is great tool for managing and rotating passwords. The tool manages ensures our passwords are secure and rotated on a regular and consistent basis which helps us address several audit findings.
What do you dislike about the product?
The Cyberark PAM user interface is a bit clunky and could use some refining.
What problems is the product solving and how is that benefiting you?
PAM is configured and managed to ensure that our passwords are secure and rotated on a regular and consistent basis. This ensures several audit items are addressed.
Good suite with a steep deployment and learning curve
What do you like best about the product?
Can be a very powerful and comprehensive PAM suite.
What do you dislike about the product?
On prem deployment and user/administrator learning curves can be steep which inhibit uptake
What problems is the product solving and how is that benefiting you?
Privileged account lifecycle and secure secret storage
CyberArk - the standard of PAM
What do you like best about the product?
The user interface is perhaps one of the best when it comes to the PAM space. Making things easy for the end user makes and admins life so much easier. Other providers do lack this ease of use.
What do you dislike about the product?
Robust reporting. CyberArk lacks indepth reports that other PAM provider have. Its very unfortunate and CyberArk seems to fall behind the 8 ball on this catagory.
What problems is the product solving and how is that benefiting you?
Currently, CyberArk is solving our privledge account situation across all platforms. This helping us reach the next level of security and helping us with serveral audit findings.
CyberArk Exploring the Power and Importance of PAM solution
What do you like best about the product?
Fortifying Security Infrastructure is the vital role of CyberArk PAM
What do you dislike about the product?
The Project time takes bit longer because of various complex componets
What problems is the product solving and how is that benefiting you?
The firest important asspects of Cyberark PAM is addressing critical Security Gaps , Operational efficiency , Auditing and Montioring
Best choice for Privileged Access Management tool
What do you like best about the product?
Both on-premises or cloud version, multi level encryption, possibility of integrations with many systems
What do you dislike about the product?
Documentation - it is getting better each year, but there is still plent of things to improve
What problems is the product solving and how is that benefiting you?
Privileged Access Management of users and applications identities
Stable and secure operations
What do you like best about the product?
Well documented, stable and very useful environment. Also good level of support.
What do you dislike about the product?
GUI of fat client, (PrivateArk) still looks like win98.
What problems is the product solving and how is that benefiting you?
Secured isolated and monitored sessions, password management,