Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

393 reviews
from

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Instana is very good software for monitoring.

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
The main thing I like in the instana is that it is very easy to use. The implementation of this software is very smooth. We got the excellent customer support from the team, we use it regularly and it has lot of features.
What do you dislike about the product?
I don't think that anything I dislike in IBM instant everything is good in it. The UI part is very smooth, but page reloads every time if I try to click different component of the pages. So everything is good. The UI part should be Check.
What problems is the product solving and how is that benefiting you?
It is given each and every a lot if the system have some disaster or some effect increases some limit. So every time I get the mail it is the more important thing. If I am busy with some other task I can know by checking the mail the issue with the system or the server.


    Ashish T.

IBM Instana useful for monitoring server in monitoring.

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
I have liked the thing IBM is providing the quality thing means they never make or feel regret for any customer. I love it because of this reason only. The in summer is very easy to use software. We can implement easily. We get excellent support from the team and I really use it frequently in a day. It has very easy to integrate.
What do you dislike about the product?
I have multiple reason to chose it. So I can't say bad features that I disliked.
What problems is the product solving and how is that benefiting you?
It resolves my issue of the taking the server issue on priority by checking the servers UI we can know where it is failing.So it benfits me by recognising the issue in the early face only.


    Telecommunications

Instana is very useful to see the view of alerts and monitoring.

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Instana is very easy to use, it can be implemented, it works very easily in the software and the customer support we get from the team is very excellent. If I say truly I regularly use this.
What do you dislike about the product?
I can't say that I'll dislike anything in because it have a lot of features in it, I can't deny. But the cost of that subscription of is not affordable. It should be taken care.
What problems is the product solving and how is that benefiting you?
The problem is solving for me is the thing. It is getting the alert for each and every disaster we got in our server. Means if you get any disaster or is to cross the any threshold value it directly send you a email. So you can directly check which things is having some error or which API is going wrong. You can see everything in your mobile phone also. So I. like. Like I love most that if you are at night, if you want to see that you can see in the mobile phone that which server having some fault or which API is getting hit. I love it.


    Telecommunications

Instana is very useful for monitoring of server through UI.

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
Instana is where it has number of features in it customer support getting from them is very good we regularly it to contain a day it is very easy in the server and we get in a very big and then it have all of it so I recommend.
What do you dislike about the product?
I have liked the things in the instana very much is its UI.and everything in it is good quit so I can recommend to have integrate it with you project.
What problems is the product solving and how is that benefiting you?
IBM instana is very useful when it comes to the logs and server monitoring and used for disaster happen in the system. Getting the core issue is the main concern for me and it help me to get this easily.


    Vicky K.

Instana is a good monitoring server. We can use it to get the details of the server health.

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
In instana I like the thing that is the UI part that is very good. And the second thing we can check the multiple servers details at once. That is very very good thing. I have seen in that and I have used frequently in a day. We get the excellent customer support from the team and it is very easy to implement to our project. This is the main things I have liked in this.
What do you dislike about the product?
The thing I can say that at first we are getting. Issue in using this but once we go through the things it will be very easy to use. So I can't say that any dislike about IBM instana that I can mention here but it is worth it. Be used for your first project.
What problems is the product solving and how is that benefiting you?
It help me to the best way to monitor the cloud infrastructure in a very easy way and to get the alert disasters if there will be in in any of the servers so I can get any fault at once here. So this is the main issue it is resolving for me. So I give 5 star to the IBM for this purpose.


    Leisure, Travel & Tourism

Flawless APM solution with infrastructure monitoring capabilities.

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Once you understand and adopt full capabilities of Instana's Application Perspective there is no turning back!
This feature (Application Perspective), coupled with associated SmartAlerts, are the perfect combination for any APM monitoring team.
The ease of use and extensive configuration options are also appreciated.
Another important APM aspect is Instana's tracing philosophy: 100% tracing, without sampling.
Adoption is easy, with major technologies being covered by automatic or minimal effort instrumentation and well documented alternatives for other integrations or implementations.
Instana offers both SaaS and Self-Hosted options with more than fair Pricing Plans for both options.
Our dedicated, locally available (region) technical support is always helpful and attentive, making sure to get us in touch with appropriate Instana PMs, whenever a major issue or relevant feature request arises.
Continuous fixes and frequent upgrade philosophy give us ease of mind for the future.
What do you dislike about the product?
Sensors updates lack adoption control mechanisms (continuous, automatic updates).
Periodic upgrades are not well curated, many times introducing brakes or issues.
The 1st support level is well intended but slow, many times requiring intervention by our dedicated Technical Account Management support in order to progress.
Instrumentation adoption mechanisms for cloud native infrastructures lack granularity (ALL or Opt In / Opt Out only at container level) *for now as major changes being announced.
Infrastructure monitoring and observability lacks the power of majos competitors.
SaaS Logs in Context is an extra Add-ON that is required for OpenTelemetry logs integration. At the same time, to be fair, the cost of this Add-On is cheaper compared to other third-party providers.
SaaS solution is many times affected, either by scheduled or unscheduled maintenance, making the UI experience slow.
What problems is the product solving and how is that benefiting you?
Instana's Application Perspective is a powerful tool that enables us to observe, monitor and alert for both top level and low level aspects of our business.


    Financial Services

Still developing monitoring tool

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
The interface of instana is easy to use and there a lots of innovative capabilities
What do you dislike about the product?
There is lots of not fully functional capabilities and support team is useless
What problems is the product solving and how is that benefiting you?
Alerting on when there is issues in our resources, verify application calls and data


    Nayana D.

Excellent

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and helps me in monitoring, tracing and analysing
What do you dislike about the product?
Cost can grow significantly with large microservice deployments due to per-host or per-agent licensing.

UI less intuitive compared to tools like Datadog or Grafana.
What problems is the product solving and how is that benefiting you?
Detects the slowdown in real-time (via latency and error rate).
Shows which upstream or downstream service is impacted.
Highlights that a recent deployment introduced the issue.
Sends an alert to the DevOps team via Slack + creates a ServiceNow ticket.


    Sayan P.

Instana Analysis Portal

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
I use Instana Portal in tata Power for analyse VM logs API logs for EV sector . It is better to understand all logs very clar if anything goes wrong in our prod application , we check the logs in Instana and solve very easily because we know the root cause
What do you dislike about the product?
Nothing to dislike. All is working smoothly and fine
What problems is the product solving and how is that benefiting you?
When our app goes down for some reason , we check first the API logs in Instana , it clearly shows what cause it happen


    Devesh P.

Instana gives the monitoring service at another level.

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Instana is very easy to use software in my case I have implemented very very easily in but the customer support is also great for the internal customer care and I frequently use it in a day it have a lot of features in it it is very easy to integrate in this server.
What do you dislike about the product?
The thing I like about ibm Instana is it have the great UI features and it have lot of features that we can monitor the server with in a very few things in a very in normal software too.
What problems is the product solving and how is that benefiting you?
The main problem it is solving for my case is to checking the health and the boards and communities of the services in very easy way so it benefits me for checking the ports health and communities clusters in a few time.