
Reviews from AWS customer
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
One stop solution for Performance, Usability, and Security
Threat Protection - Detects and mitigates cyber threats, including phishing and malware attacks.
Effective web filtering blocks and reports dodgy websites quickly
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Web access categories are effectively controlled while room exists to resolve specific access needs
What is our primary use case?
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is implemented on our equipment, such as laptops, to block certain categories like gambling and games. This is particularly important in the financial services industry where clients access the Internet through our network.
What is most valuable?
The control of web access by category is very effective. For example, I can access social networks but block specific platforms like Instagram and Facebook while allowing access to LinkedIn, a professional network. This helps me manage what users can access efficiently. The experience has generally been good, especially with how I can control web categories and give access to clients. It also helps me block tweets or other unwanted content.
What needs improvement?
I have some requirements that the solution cannot currently fulfill. For example, I need control over access to web WhatsApp, which the solution cannot resolve yet.
Additionally, I need to control specific functionalities within certain applications, like preventing the transfer of certain file types. This requirement is not yet resolved.
For how long have I used the solution?
I have had the solution for around one year. Previously, I used an on-premises version of the same product. Last year, I migrated the service to the cloud for Forcepoint ONE web security.
How are customer service and support?
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases for any complex issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used a solution on-premises with the same product, the first one web, before migrating to the cloud-based Forcepoint ONE.
How was the initial setup?
The service setup was straightforward and very easy, partly because of my prior experience with the on-premises solution.
I would rate the ease of setup as eight out of ten.
What about the implementation team?
I have a distributor here who helps with some requirements. The personnel is efficient, and I do not encounter problems with that.
What's my experience with pricing, setup cost, and licensing?
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
Which other solutions did I evaluate?
I have compared it to Netskope. Netskope allows certain controls like blocking WhatsApp and downloading restrictions, which are requirements for my enterprise.
What other advice do I have?
My overall rating for Forcepoint ONE is closer to six than seven, because of some initial setup troubles and unresolved requirements regarding WhatsApp. I recommend it as a solution that works well, however, Forcepoint needs to communicate more efficiently with its clients about changes and recommendations.
I would rate the overall solution six out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Insider threat catcher (Powered by AI)
Best web security for your users out there
Force point as a data leak prevention
Complete security solution with flexible cloud availability
Very effective email security gateway
Comprehensive protection against internal risks
Covers wide range of endpoints and platforms, ensuring thorough monitoring.
Detailed logging and investigation tool helps in understanding the full scope of incidents.
It detects unintentional actions by insiders that could lead to data breaches, such as mishandling sensitive information.
Monitors and prevents unauthorized attempts to transfer sensitive data outside the organization, by means of email, USB drive.
Easy to deploy product with efficient monitoring features
How has it helped my organization?
The product is important for protecting the environment and information.
What is most valuable?
The platform's cloud-based console is quite valuable. Additionally, its integration with DLP is effective.
What needs improvement?
The solution's integration with other products needs improvement.
For how long have I used the solution?
We have been using Forcepoint ONE for two years.
What do I think about the stability of the solution?
I rate the product stability an eight.
What do I think about the scalability of the solution?
Our clients are typically enterprise businesses with around 1000 Forcepoint ONE users.
How are customer service and support?
We have encountered numerous issues with support over the past two years, particularly with response times.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used other solutions before.
How was the initial setup?
The setup is relatively straightforward. We encountered challenges while integrating it with WhatsApp. I rate the process an eight.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced compared to other vendors. I rate the pricing a two or three.
What other advice do I have?
The platform has a great capacity for protecting and managing data.
I recommend it because deploying, monitoring, and configuring policies is easy.I rate an eight out of ten.