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XTM Cloud

XTM

Reviews from AWS customer

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External reviews

133 reviews
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External reviews are not included in the AWS star rating for the product.


    Ania C.

Great CAT tool

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
TM alignment features
Seamless process for glossary export and import
Useful filters for QA checks
Supports different file formats
MT integration
Useful guides available on XTM Academy
Integration with Xbench
What do you dislike about the product?
There is limited reporting functionality
Current dashboard isn't the most attractive
What problems is the product solving and how is that benefiting you?
Online translation tool with plenty of features to ensure good quality translations
An excellent resource to store TMs and glossaries
Great TM alignment features that support various file formats


    Małgorzata P.

Easy to use and reliable CAT tool

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
XTM Cloud allows us to create new filters and import settings in easy and fast way. Sometimes not all the options are available on our side, however XTM support is always there to help us in a fast and friendly way.
System performance is stable and we usually don't experience any issues with the reliability.
Great support, we are receving answers to our queries very fast and the support team is always very friendly and helpful.
XTM Cloud supports many different connectors, which allows us to create different automatizations in our workflows.
What do you dislike about the product?
XTM Cloud doesn't support import of larger files (more than 1GB), which sometimes force us to process the files outside XTM.
The UI could be a bit more user friendly.
There is no option to create a hierarchy of the TMs and TBs stored in the system.
What problems is the product solving and how is that benefiting you?
XTM is integrated with out Project Management System, which allows us to process projects faster and avoid lots of manual work.
XTM offers many different settings for importing various of file formats, including lots of customized filter settings, which allows us to process almost any file that we receive for translation.


    Maddalena B.

Great TMS and Support

  • June 21, 2023
  • Review provided by G2

What do you like best about the product?
XTM is very versatile and easy to use. Configuration areas are intuitive, and it's very flexible when it comes to making changes and updates as the business needs change.
What do you dislike about the product?
The TM management module and the reporting dashboards. Everything else is great!
What problems is the product solving and how is that benefiting you?
We can manage multiple types of content flows, updates, several translators, different file types, and multiple languages. The leveraging has improved, and XTM Workbench has increased the translators' productivity.


    Daniela G.

A growth-enabling game-changing TMS

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
XTM enables us to manage projects for all types of clients efficiently and securely. It is easy to use, support is fast and efficient and our account management is outstanding. We feel well catered for and listened to.
We can tailor functionality/settings to our needs and the needs of our clients. The pricing model is easy to understand and helps our business forecast with confidence. We can rely on a robust performance and very rarely see any outages or performance issues. Where they occur, they are dealt with quickly.
The tool has improved a lot over the years, both regards security as well as functionality to keep pace with a fast developing industry and growth of its clients.
What do you dislike about the product?
The UI could at times be easier to navigate. Improved reporting functionality, visualisation and a dashboard would be great, it can be cumbersome at times to get data out of the system.
What problems is the product solving and how is that benefiting you?
XTM integrates with our Project Management System, enabling a streamlined, partially automated, cost-efficient process that allows us to scale.
It enables us to store translation resources such as Translation Memories and Glossaries and supports our Quality Assurance process with many options that we can tailor according to workflow.
In XTM we have found a CAT Tool solution that is cost and time saving for us, and ultimately for our clients.


    Beth W.

A seamless CAT tool with PM system integration

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
Keeps up to date with industry innovations
Flexibility with workflows
MT integration
Integration with Project Management tools
Integration with QA tools
Friendly and responsive support
What do you dislike about the product?
Limited visualisation tools
Internal QA tools not as comprehensive as other tools
No Microsoft word grammar check with spellcheck so often have to carry out offline
TM management not the easiest
What problems is the product solving and how is that benefiting you?
Automation of workflows to streamline processes
Improving quality assurance processes
Translation memories and terminology management availability


    Nick C.

A class-leading TMS experience with great customer support

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
XTM offers all the functionality you expect for a translation project management tool.

XTM account management and technical support are excellent, always friendly and helpful.

The pricing model is simple and easy to scale.

XTM offers an excellent range of out-of-the-box connectors that make it easy to integrate with other systems.

It is easy to customise the system settings and file filters to optimise the product for your needs.

The system performance (in Private Cloud) is excellent, we very rarely have any downtime or slowness.
What do you dislike about the product?
The user interface isn't the most attractive or intuitive at times.

You are unable to create a hierarchy of translation memories which can make it difficult to manage clients with complex requirements.

Reporting and visualisation is limited.
What problems is the product solving and how is that benefiting you?
XTM allows us to automate our translation workflow to streamline the process, especially with the easy integration to our business management tool.

XTM stores all our translation resources (TM, glossary etc) in the Cloud to ensure we are always leveraging the most up to date resource across all our linguists.

XTM enables a simple and fast quality assurance to ensure we are delivering the best quality.


    Translation and Localization

Terrific support

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
XTM's customer support is exceptional. Whenever I have encountered an issue or had a question, their support team has been prompt, knowledgeable, and eager to assist. They provide regular updates, listen to user feedback, and continually improve the software based on user needs.
What do you dislike about the product?
Some differences in usability on different browsers can be noticed. I would like to see a streamlined performance over all browsers (incl. Safari), though it must be said that the performance on both Chrome and Firefox is great.
What problems is the product solving and how is that benefiting you?
XTM supports a wide range of file formats, integrates with other systems (such as content management systems), and provides customizable workflows. This flexibility enables organizations to handle translation projects of varying complexity and scale.


    Translation and Localization

Nearly all file formats

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of XTM is its extensive file format support. From common file formats like Word and Excel to complex localization formats such as XML and JSON, XTM handles them all flawlessly. This versatility eliminates the need for additional software or manual file conversions, streamlining the translation process and saving valuable time and effort.
What do you dislike about the product?
I'd appreciate a more efficient way to edit the Excel format align results from the otherwise high-quality align tool.
What problems is the product solving and how is that benefiting you?
All file formats can be processed via XTM, which helps to benefit from your translation memory and termbase each and every time


    Translation and Localization

Efficient and lean TPM tool

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
The cloud-based nature of XTM is a huge advantage. I can access my projects and work on them from anywhere, whether I'm in the office, at home, or on the go. The real-time collaboration capabilities enable me to work closely with colleagues, review their suggestions, and make updates instantly, creating a truly collaborative and efficient workflow.
What do you dislike about the product?
As far as I know, there is no functionality to facilitate the translation of updated source documents instead of simply reanalysing the project with the new version.
What problems is the product solving and how is that benefiting you?
XTM Cloud facilitates seamless collaboration between translators, reviewers, and clients. It offers real-time communication channels, allowing stakeholders to exchange feedback, address queries, and resolve issues promptly. This collaborative environment promotes efficient teamwork and reduces delays.


    Translation and Localization

Substantial productivity improvement

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
XTM has significantly improved my productivity as a translator. The intuitive project management system allows me to easily track progress, manage deadlines, and handle multiple projects simultaneously. The powerful translation memory and terminology management features have saved me countless hours by suggesting previously translated segments and ensuring consistent terminology usage.
What do you dislike about the product?
I would like to see predictive typing to be added as a feature
What problems is the product solving and how is that benefiting you?
XTM Cloud helps maintain consistency in terminology and translation style across different projects. It offers translation memory and terminology management, enabling translators to leverage previously translated content and maintain consistency within and across projects. This consistency ensures high-quality translations and strengthens brand messaging.