XTM Cloud
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Your go to for Translations
What do you like best about the product?
Super easy to integrate with your CMS & the XTM cloud is easily manageable. Configuring new Machine translation engines is super easy.
Amanda Leur - the solutions architect is the best. She is super quick to respond & always provides efficient solutions. I cannot thank her enough for the continuous support she provides to our organizations translation needs.
Amanda Leur - the solutions architect is the best. She is super quick to respond & always provides efficient solutions. I cannot thank her enough for the continuous support she provides to our organizations translation needs.
What do you dislike about the product?
There is definitely room for improvement on their UI. There is no straightforward way to turn off the TM, and the project filters need some upgrades.
What problems is the product solving and how is that benefiting you?
We are translating our web pages into multiple languages & launching various sites across the globe, best of all translated & localized sites.
Recommendations to others considering the product:
If you are looking for a translations framework to translate, localize your content, and something that can be integrated end-to-end, may it be with your CMS or Salesforce, XTM is the best. They definitely know how best to cater to their clients
Connectivity and efficiency
What do you like best about the product?
XTM Cloud comes with a thorough implementation process, it connects users to high calibre content management systems and it delivers automation that saves time and cuts costs. It gives clear visibility of translations in real time and in context, makes linguists more productive, and the automation doesn't lower the quality of the translation. It actually improves it because translators get to focus on the tasks that require their skills instead of getting stuck on things that don't challenge them.
What do you dislike about the product?
Nothing comes to mind because when you identify an enhancement that would benefit you, they take your feedback on board and make the upgrade.
What problems is the product solving and how is that benefiting you?
The main problem we solved was that the TMS saved us a huge amount of linguist and project manager time through the automation of processes that had previously bogged them down. And this automation didn't lower the quality of the translation, so there was no downside. In addition, the partnership of XTM Cloud with good quality content management systems made the content creation and translation process far smoother.
Excellent Implementation Experience
What do you like best about the product?
XTM Cloud allows us to have complete control of our translation projects, TM, and Terminology and to share them with multiple LSP's and customers. Our account rep Justin Bechtel, and implementation specialist, Rory Sampair, were outstanding resources and helped us launch the app quickly and efficiently. They offered advice and assistance above and beyond what we expected, and were always quick to respond to any questins or concerns.
What do you dislike about the product?
I have not discovered any dislikes yet, as we just launched our instance a week ago.
What problems is the product solving and how is that benefiting you?
We are significantly reducing the number of emails between our LSP and associates, automating workflows for greater efficiency, having clear insight into our Terminology and TM, reducing costs, minimizing delays.
Great TMS and CAT tool
What do you like best about the product?
We are really happy with XTM. It’s the best investment we ever made in our department. Before XTM we were using several tools that didn't have all the features that translators need. With XTM we have complete control of our translation memory, which was scattered around different language service providers. XTM helped us to centralize translations and automate workflows. XTM makes our processes faster, better and more cost efficient. We are also very happy with the XTM support team.
What do you dislike about the product?
Nothing to dislike. If there are issues, they get solved very quickly by the support team.
What problems is the product solving and how is that benefiting you?
We now have a centralised TM, giving us higher match rates, reducing translation cost. It is easier to follow the progress of translation projects at LSP's.
Superior TMS System : XTM
What do you like best about the product?
Intuitive workflows. XTM Workflows are highly intuitive. Templates can be highly customizable. They have great connectors for end to end automation. Shamus Dermody" is our account point of contact. He is excellent. Always listening to customers and helping us in resolving the challenges. XTM also have a great support team.
What do you dislike about the product?
Nothing for now. The good thing with XTM is they are always listening to the customers, and they have solutions/workarounds for the customer's problems.
What problems is the product solving and how is that benefiting you?
Localization requirements of day-to-day activities. The main benefits are easy to implement—great connectors for CMS, In-Design etc. 'Shamus Dermody" is our account point of contact. He is excellent. Always listening to customers and helping us in resolving the challenges.
A translation solution that is simple, scalable and robust along with an incredible team of experts!
What do you like best about the product?
Offering our clients translation management system with built-in translation memory, customizable localization workflow,
Project management tools, connector with Crownpeak CMS. A team of subject experts with excellent industry knowledge and advice.
Upside is speed to market of translated marketing collateral for our client base.
Project management tools, connector with Crownpeak CMS. A team of subject experts with excellent industry knowledge and advice.
Upside is speed to market of translated marketing collateral for our client base.
What do you dislike about the product?
Nothing to dislike so far in my experience.
What problems is the product solving and how is that benefiting you?
With the XTM connector, we can offer reliable and efficient translation technology from anywhere worldwide, seamlessly integrated for our client's translation and content management needs.
Recommendations to others considering the product:
Use the team at XTM for advice on how to organize your translation workflows to optimize speed to market for translated content. They know their stuff!
Sophisticated translation platform and amazing customer relationship
What do you like best about the product?
XTM is a solid and reliable translation platform
What do you dislike about the product?
The interface could be made more colorful
What problems is the product solving and how is that benefiting you?
No problems, actually XTM solved a lot of the ones we used to have!
Great, easy to use and excellent support!
What do you like best about the product?
I love how easy to use the system is. Any requests for features we've had has been met with either "yes, there is an area where you can do that, or yes, we can look into adding that." The XTM support team has been very responsive, especially with creating custom analysis templates for us. This has made our web team very happy! As a company, we are new to using a TMS, and we're delighted with the results so far.
What do you dislike about the product?
Some of the UI is not the most intuitive, especially in account settings pages. However with each new release these issues are being addressed.
What problems is the product solving and how is that benefiting you?
XTM has helped us with complex requirements from various teams in our company and reduced workload for many of them.
Flexibility and reliability in a nutshell
What do you like best about the product?
XTM gives you all the possibilities you can imagine to manage, process and complete your translation projects. But what I really like the most are the people behind it, who you can count on for support and advice with all crazy ideas you come up with. They genuinely respond to your needs, and you become the witness of the tool being developed as your needs develop.
What do you dislike about the product?
There are some imperfections and hiccups in the translation editor, e.g. TM matching of over 75% or recognition of numbers. But issues are resolved quickly.
What problems is the product solving and how is that benefiting you?
Unifying translations across organization with TM, keeping consistency in the use of terminology, reducing repetitive work, having all project details in one place (plus custom fields for enhanced adaptation to needs).
Excellent - Reliable Platform and Professional Customer Support
What do you like best about the product?
We have found XTM Cloud to be a reliable platform that is ever evolving to meet our needs today and beyond. The onboarding process was first class and customer support continues to meet all our expectaions. The flexibile and automated workflow allows the project management team to manage high volume translations at speed and our linguists have found the process and system easy to work with. A productive tool all round.
What do you dislike about the product?
We are very happy with XTM Cloud and have no particular dislikes of the platform at present - it meets all our current needs.
What problems is the product solving and how is that benefiting you?
Many benefits realized including customisable workflows, automated cost calcuations and the ability for all our linguists and project managers to work from anywhere in the world at any time.
Recommendations to others considering the product:
Highly recommend - ask for a demo.
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