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Reviews from AWS customer

14 AWS reviews

External reviews

301 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Goodness I.

The best in business

  • June 20, 2024
  • Review provided by G2

What do you like best about the product?
What I like most is the one thing other security solutions do not have, and that is, the ability to rollback a machine to the last known stable state after a Ransomware infection. This entirely sets S1 apart from anything else in the market. It just gives you that extra level of comfort that whatever happens, you can always go back.
What do you dislike about the product?
Absolutely NOTHING!
It is everything I need in an XDR
What problems is the product solving and how is that benefiting you?
SentinelOne can help you identify vulnerabilities on all onboarded machines. This includes OS-based vulnerabilities and Application-Based vulnerabilities. It gives you a single pane of glass view on your endpoints.


    Mohit Dhingra

Helps free up time, save costs, and reduce organizational risk

  • May 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use SentinelOne Singularity Complete for EDR. It is a one-click recovery.

How has it helped my organization?

SentinelOne Singularity Complete stands out for its ability to collect logs from any security tool we have, bringing together all our data onto a single, unified console.

The Ranger functionality helps identify vulnerabilities in our environment.

Singularity Complete is a complete security solution that goes beyond just alerts. It provides a dashboard that displays all configured security alerts, including lateral movement, consumer attacks, and any other relevant events, on a single console for easy monitoring and response.

Singularity Complete helps free up our time and has reduced the mean time to detection.

It also helps reduce the mean time to remediation and helps cut our client's costs by 75 percent.

Singularity Complete helps reduce organizational risk and improve compliance.

What is most valuable?

The most valuable feature of SentinelOne Singularity Complete is the STAR Rules.

What needs improvement?

While our current remote access to SentinelOne Singularity Complete is achieved through publishing, having a direct GUI interface would be a significant advantage for our user and administrator team. This console access would provide a more intuitive and efficient way to manage the platform.

For how long have I used the solution?

I have been using SentinelOne Singularity Complete for one and a half years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Complete nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Complete ten out of ten.

How are customer service and support?

The technical support is excellent.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Complete is reasonably priced.

What other advice do I have?

I would rate SentinelOne Singularity Complete ten out of ten.

SentinelOne Singularity Complete stands out in the EDR market by offering a unique million-dollar guarantee, demonstrating their confidence in the product's ability to effectively protect our systems. This financial backing signifies a strong belief in its performance, something no other EDR vendor currently offers.

SentinelOne Singularity Complete is a zero-maintenance product. It's supported by their management defense research team which is working on the console update as well as the automation of the agent-client updates.

I would recommend SentinelOne Singularity Complete.


    Romil T.

Best AI antivirus I have ever seen

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
It is an AI antivirus that monitors behavior. We use this everyday and is easy to implement. It detects any chances of getting infected and quarantines/kills malware right away. If someone tries to run a script from an elevated shell, it detects it within seconds. No one can remove it or disable it. It requires admin approval from the web console. You just click on the threat file from the web console, and we can see everything malicious about it. It has a deep visibility feature as well. Also, it offers seamless integration for ease of use.
What do you dislike about the product?
It might be annoying due to the number of false positives, but we can always whitelist the software if necessary. Once I had a real hard time to remove this software because it went into offline mode. I tried many things even contacted support to remove the software but no luck. We need to manually restart the devices in order to get latest update the antivirus.
What problems is the product solving and how is that benefiting you?
It solves advanced threat detection, provides unified endpoint security, offers real-time visibility, automates response and remediation, and integrates with existing security infrastructure, benefiting our school by enhancing security posture, reducing response times, and simplifying management.


    Jason P.

Best EDR we have used by far!

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
EDR that constantly updates without intervention. Scans attached drives, and computers when files are downloaded with automatically. Onboarding walks you step by step to get setup and using the portal quickly and efficiently. Support is always available. Threats are stopped automatically and restored back to normal if set to protection mode vs just detection mode.
What do you dislike about the product?
threat hunting has a lot of information to digest. If computers have small harddrives sometimes the agent is disabled because it cannot update the database file needed.
What problems is the product solving and how is that benefiting you?
EDR, protecting us from users downloading or bringing malicious programs/files into our environment.


    Kyle R.

Absolutely Love SentinelOne!

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
This is the best solution out on the market!
What do you dislike about the product?
SentinelOne blocks ALOT of batch files or "automated" processes which can be a pain at times but once you know how to exclude these, it makes it so much easier!
What problems is the product solving and how is that benefiting you?
Peace of mind knowing that any malware will be stopped immediately


    Shanmugasundaram P.

SentinelOne Singularity Endpoint & XDR

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Easy to understand and use. It detects threats and provide visibility over the network. It also does threat hunting. Implementing it with other security devices is also feasible. SLA is upto mark and have strong customer support.
What do you dislike about the product?
New dashboard is a bit difficult to understand compared to the older versions.
What problems is the product solving and how is that benefiting you?
By using it across all platform from server to workstations, to MACs, to Windows, to Linux, VDI and embedded systems and on-premise. It improved operational efficiencies and saves time. Effortless operations are performed. Visibility over the network is better. Updated features gives an extra add on.


    Juan I.

S1 has been amazing

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
How easy it is to manage end points and complete responses.
What do you dislike about the product?
How it sometimes it flags legitimate software.
What problems is the product solving and how is that benefiting you?
We have a client that has in house IT tech that has in the past fallen for malicious software S1 has solved the issue.


    SUPPHAKORN SIPHUMI

Robust, good visibility, and easy deployment

  • March 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are a system integrator. We are a SentinelOne partner, and we provide Singularity Complete to our customers.

How has it helped my organization?

Singularity Complete has helped to reduce alerts. There is about 50% reduction. It automatically generates alerts and can also solve a problem.

It has reduced the mean time to detect (MTTD). It has real-time detection, and it has been very good so far.

The mean time to respond (MTTR) has been reduced. We can respond to an incident in 10 to 15 minutes.

Singularity Complete saves costs for our customers. Its automation helps save money. There is a reduction in the operational costs.

It reduces the risk for the organization. They have an AI engine to detect new threats, such as Zero-day threats.

What is most valuable?

It is a robust solution. It provides great visibility. It scans and shows the vulnerabilities in our devices.

What needs improvement?

It is complicated to do certain tasks.

For how long have I used the solution?

I have been working with Singularity Complete for about one year.

What do I think about the stability of the solution?

It is stable. Our customers have not had any issues.

How are customer service and support?

I have not used their support so far.

Which solution did I use previously and why did I switch?

I have worked with Symantec and one more solution for endpoint protection. Singularity Complete has an AI engine. There is no need to download anything.

How was the initial setup?

It is very easy to deploy. It takes about a week.

What other advice do I have?

We are a partner of SentinelOne. We are happy with SentinelOne as our strategic security partner.

I would rate SentinelOne Singularity Complete a ten out of ten.


    Information Technology and Services

SentinelOne: Extremely Effective

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The platform is extremely user friendly. The AI-Threat Hunting is extremely useful and has help us prevent disasters for many of our customers.
What do you dislike about the product?
Coming from a lesser AV, I do not have any complaints about S1.
What problems is the product solving and how is that benefiting you?
Blocking malicious files before they can infect computers. Holding files in quarantine until we can act on them.


    David M.

Great product, world leader

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Great product , platform is easy to use and detection is powerful
What do you dislike about the product?
System reports aren't good enough, very few reports on high level data, mainly for managers
What problems is the product solving and how is that benefiting you?
Security of end points and servers