Best EDR/XDR solution in the market with user friendly console .
What do you like best about the product?
best thing is the user compatibility and platform access to all modules . agent installation , incident management , application external devcie control . As per other edr solutions this is best becasue of the user friendly console .
What do you dislike about the product?
see it is very ahrd to identify but they need to improve them in ranger module. We are able to identify through IP but if Mac can also be included then it will be better .
What problems is the product solving and how is that benefiting you?
It is securiing our assets from external as well as internal threats . Also providing the list of vulnerbailities existing in the instaleld applications with proper rememdiations .
Sentinel1 is the Stuff
What do you like best about the product?
It frees up my time to do other things. I like that you can run another AV at the same time. The admin console is very nice and gives many options.
What do you dislike about the product?
All though nothing is perfect, I have to keep checking to ensure Sentinel1 does not grab legitimate files.
What problems is the product solving and how is that benefiting you?
Detection and response. I do not have to go from PC to PC anymore.
excellent XDR
What do you like best about the product?
It is a very complete tool and in comparison with other products its cluster is very organized and intuitive, in addition to having a very effective response capacity, easy to install and uninstall
What do you dislike about the product?
Being an agent who is constantly monitoring on occasions for in-house development applications, she detects a lot of false positives.The offline uninstallation should be better, adding some tool in the central console that can be executed on the computers and the Firewall should add categories to be able to make it a little more granular and not be entering the urls one by one
What problems is the product solving and how is that benefiting you?
A year ago we had a cyberattack with the blackcat ransomware, it helped us to clean and detect those computers that still had traces of this ransomware.It was installed in all of the corporate
The best in class EDR, EPP Workload Protection, and IoT Control
What do you like best about the product?
SentinelOne Singularity is the best protection for Organisations to tackle modern-day threats and overcome vulnerabilities. Real-time threat monitoring is also a plus.
What do you dislike about the product?
I have no specific dislike for SentinelOne Singularity, but the False Positives are sometimes painful and cause confusion. Otherwise, it works best with the intended purpose.
What problems is the product solving and how is that benefiting you?
The biggest challenge we may face in today's ever-changing times is new forms of Threats to critical IT infrastructure and End Points; SentinelOne Singularity is solving that problem of security and threat protection for our Organization, and that too in real-time.
NIST and CMMC compliance brought to reality
What do you like best about the product?
As a small business, with no in house IT department, achieving NIST/CMMC compliance for cybersecurity seemed like an impossible task. Utilizing SentinelOne helps us reach compliance on so many of our controls.
What do you dislike about the product?
For the same things we love about SentinelOne, I could say they are things we dislike. The console is so technical, to achieve the tasks it is set out for, but makes it somewhat hard to understand/use. I'm sure anyone with a strong IT background would have no issues.
What problems is the product solving and how is that benefiting you?
We needed endpoint security, and monitoring. SentinelOne masters this, and allows us to monitor activities, software libraries, and many other responsibilities required for NIST/CMMC compliance.
Excellent AV system
What do you like best about the product?
Eaysy of management. Intuitive interface.
What do you dislike about the product?
An automatic update of the endpoint agents could be helpfull.
What problems is the product solving and how is that benefiting you?
Helps to protect our netework connected devices.
I feel secure with SentinelOne
What do you like best about the product?
I love being able to sleep at night knowing that SentinelOne has my network and endpoints secured.
What do you dislike about the product?
There are a few False-Positives that I've had troubles figuring out - and there are a few Kiosks that aren't running properly since we installed.
What problems is the product solving and how is that benefiting you?
It stops the RANSOMWARE and other viruses that our previous Anti-virus was not able to detect nor stop.
SentinelOne Singularity is an AI-driven EDR/XDR platform that detects and responds to threats in real time.
What is our primary use case?
Our main use cases are endpoint protection, EDR, and automated threat response for users and servers. We also use it for ransomware protection, threat hunting, and incident investigations. One thing that helped us a lot is the single-agent approach, because we don’t need multiple tools or agents installed on every machine.
It reduces complexity and makes deployment and updates much easier across different entities. The automated isolation of compromised endpoints has also saved a lot of manual effort. Overall, we use it to improve detection, response, and visibility on all endpoints with minimum overhead.
How has it helped my organization?
SentinelOne has had a very positive impact on our security posture. We see threats being stopped in real time without waiting for manual action. This has reduced the stress on our team and lowered the number of incidents we need to handle directly.
The automatic isolation and remediation really helped us shorten response time. The ransomware rollback feature also gives peace of mind, especially in critical environments.
We now have much better visibility into what actually happened during an attack, which helps with investigations and closing gaps. Overall, it has saved us time and improved our confidence against modern threats.
What is most valuable?
The best feature for us is the autonomous response. We don’t have to wait for a security analyst—SentinelOne isolates the device, kills the malicious process, and stops lateral movement automatically. The ransomware rollback capability is also something we really value because it gives confidence that even if something slips through, we can undo the damage.
The visibility and forensic details are excellent; it actually tells a story of what happened instead of just showing alerts. This helps our investigations and audits a lot.
Performance-wise, the agent is lightweight, and deployment was very smooth across different entities. Overall, the combination of prevention + response + forensics in one platform has been the biggest advantage for us.
What needs improvement?
SentinelOne works very well overall, but there are a few areas that could improve. The reporting and dashboards could be more customizable, especially for audit and compliance needs. Sometimes the UI feels a bit complex when you’re trying to drill down quickly.
More built-in analytics and ready-made reports would help a lot. Also, alert tuning could be simpler, because in some cases we still get false positives that require manual review.
It would also be great to see more visibility into identity-related attacks in future releases. Overall, nothing critical, but these improvements would make the platform even stronger.
For how long have I used the solution?
We have been using SentinelOne Singularity Complete for roughly four years in our production environment.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. Everyone is using this solution in our organization, with almost 2000 users. It's mandatory for us to install this EDR solution on all the inputs.
How are customer service and support?
Customer support has been generally good for us, and most questions are handled properly. The platform is stable, so we don’t need support very often. For normal issues, the response time is fine.
However, for complex cases—especially agent-related problems—we sometimes need remote assistance, and that level of support is not included in the basic subscription. In those situations, the resolution can take longer. Overall, support is helpful but could improve in advanced troubleshooting.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Yes, we previously used Trend Micro. We switched to SentinelOne because we wanted stronger detection capabilities, faster automated response, and better visibility into advanced threats. SentinelOne’s AI-based approach and single-agent design were important factors for us, along with the ability to automatically isolate and remediate incidents without relying completely on manual action.
How was the initial setup?
The initial setup was straightforward. We use the SaaS model, cloud-based solution, and console on cloud, so it's very straightforward. I rate the setup a 4.8 out of five, and I would give it a five if they added application control.
What was our ROI?
Yes, we have seen clear ROI after moving to SentinelOne. The biggest saving has been the reduction in manual investigation and remediation time. Since most incidents are handled automatically, our team spends less time reacting and more time on proactive work.
We also avoided several potential ransomware impacts, which in itself protects us from large financial and operational losses. The single agent and tool consolidation also reduced the need for multiple products and maintenance efforts.
Overall, the time saved, lower incident impact, and improved security confidence clearly justified the investment.
What's my experience with pricing, setup cost, and licensing?
Pricing is okay and costs almost the same as Trend Micro. We have a partnership with SentinelOne, and it costs about $30 to $35 per user per year.
Which other solutions did I evaluate?
We also evaluated Malwarebytes and CrowdStrike before choosing SentinelOne. Malwarebytes was simple to use but it didn’t provide the same level of autonomous response or forensic depth that we needed. CrowdStrike was strong in detection, but overall SentinelOne offered better rollback, a single-agent approach, and more automation.
In the end, SentinelOne gave us a more complete platform for prevention, response, and investigation rather than just detection. The balance of features, automation, and usability was the main reason we selected it.
What other advice do I have?
I rate this solution a ten out of ten. SentinelOne is the next-generation EDR solution. Once it is installed, no action is required from the end user. It's machine learning and AI integrated, and 95% of threats are blocked. It's a great product.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Best Security Software
What do you like best about the product?
Sentinel one is considered as the best endpoint security software for enterprises and it simplifies every organization's security solutions like an endpoint anti-virus and anti-malware.Very effective software. Helps to resolve system threats and attacks. Frequent scan in the background to detect virus.
What do you dislike about the product?
There is nothing I dislike about SentinelOne so far. Works as expected for the enterprise requirements. More and More updates are expected from SentinelOne to protect any threats in the future
What problems is the product solving and how is that benefiting you?
SentinelOne keeps my enterprise environment and system secure by providing complete end-to-end security. It provides the status of the system(Number of processes, Applications, Services which is running in the system). Protects the system from any external threats.
1)Advanced threat protection
2)Protect from vulnerabilities.
3)Roll-back features
4)Identifying Incidents
Recommendations to others considering the product:
Highly recommended as SentinelOne keeps the enterprise infrastructure safe and secure. Supports the latest Windows version as well and does threat hunting and provides high visibility
Excellent Endpoint Solution!
What do you like best about the product?
Great coverage for all the operating systems that I need for our endpoints and servers (Windows, Mac, and Linux). The solution works well, detects and blocks malware infection attempts promptly.
What do you dislike about the product?
I want to be able to use one solution to cover the mobile devices as well (Android, and iPhone), and also include enterprise features such as MDM and policy manager for my endpoints using a single solution.
What problems is the product solving and how is that benefiting you?
I'm protecting the endpoints and servers in my organization against malware infection attempts, such as Ransomware, Spyware, Rootkits, and information stealers.
