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Reviews from AWS customer

7 AWS reviews

External reviews

340 reviews
from and

External reviews are not included in the AWS star rating for the product.


    anshu Y.

CrowdStrike Falcon Endpoint Protection : Security and Features ( EDR)

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Crowstrike's Falcon Platform for over 5 years now. It is great at what is does and while the Falcon Platform itself can be pricey (though about on par for the competition), additional tools are included or very affordable (SIEM/Log Collector or CSPM for example). It's very easy to deploy, especially in a modern setting. The functionality within the tool is exactly what our team is looking for - EDR, isolation, remote response, and more. Charlotte AI helps detection and response with autonomous reasoning and action.
What do you dislike about the product?
Good Product for security point of view but TAC support can be much better.
Also, Cost is very High.
What problems is the product solving and how is that benefiting you?
Real-Time Detection - Uses advanced behavioral analytics to identify and stop attacks quickly. Lightweight Cloud-Native Agent - Minimal impact on endpoint performance with easy deployment and updates. Intuitive User Interface - Clean, user-friendly dashboard that simplifies monitoring and incident response.


    Information Technology and Services

CrowdStrike Falcon: Elite Endpoint Protection with Enterprise-Grade Intelligence

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
1 Lightweight agent with near-zero performance impact
2 Fast deployment via cloud-native architecture
3 AI-powered, real-time detection and XDR capabilities
4 Unified platform—one agent, multiple modules
5 Excellent visibility, custom reporting, and threat intel
What do you dislike about the product?
1 False Positives & Detection Gaps
2 Some features need additional licenses
3 Managed Services Shortcomings
4 Limited Native Features
What problems is the product solving and how is that benefiting you?
1 Advanced Threats (Ransomware, Zero-Day, Fileless Attacks
2 Lack of Visibility Across Endpoints
3 Slow Incident Response & Remediation
4 Complex, Resource-Heavy Security Tools
5 Disparate Security Tools & Gaps in Coverage


    Stephen A.

Set it and forget it protection

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
It seems to run in the background and does its job without being intrusive to the end user.
What do you dislike about the product?
As with any saas, if a patch or service goes down or affects something, it can affect a whole business rather than one team or computer.
What problems is the product solving and how is that benefiting you?
Crowdstrike helps keep us protected from malware and other malicious attacks.

1 person found this helpful

    lorenzo z.

Highly Recommended for Enterprise-Grade Endpoint Protection

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
What I like best is the combination of lightweight performance and powerful threat detection capabilities.
CrowdStrike Falcon provides real-time visibility into endpoint activity without impacting system performance (it happen one a time in absolutely). Its cloud-native architecture enables fast deployment and scalability, while the Threat Graph delivers rich contextual intelligence for advanced threat hunting and rapid incident response. The platform's integration with other tools (SIEM, SOAR) also makes it highly versatile in complex environments.
What do you dislike about the product?
some advanced features may require separate licensing tiers, which can add to overall cost and complexity.
What problems is the product solving and how is that benefiting you?
faster incident response, reduced dwell time, improved threat hunting, and increased confidence in our overall endpoint security posture. Its cloud-native architecture also ensures scalability and ease of management across large environments.


    Pankaj K.

CrowdStrike Falcon Review

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
Antivirus without signature dependency, optimized for minimal resource usage
What do you dislike about the product?
Configuration is complex, and the dashboard lacks user-friendliness
What problems is the product solving and how is that benefiting you?
It identifies and blocks sophisticated threats such as ransomware, zero-day exploits, and fileless attacks in real-time using AI and behavioral analysis.


    Kisalay S.

Best XDR Tool

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
Crowdstrike Falcon is best XDR tool for threat protection. It maintains a database of all the systems that is monitors in the network. Crowd strike Falcon Endpoint Protection Platform is highly regarded for its lightweight, cloud-native architecture, real-time threat intelligence, and AI-powered detection and response capabilities. It comes as one platform for all workloads.
What do you dislike about the product?
There is nothing dislike point in this product.
What problems is the product solving and how is that benefiting you?
Crowdstrike stops breaches and simplifies endpoint protection. Lightweight agent and smoothly deployment.


    Arun Kumar A.

CrowdStrike

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
AI & ML faster way to detect threads and Block threads
What do you dislike about the product?
little more expensive compared to compotators.
What problems is the product solving and how is that benefiting you?
Faster way to detect advance threads and zero-day threads.

1 person found this helpful

    BambangTrisilo

Seamless management and installation elevate cybersecurity architecture

  • May 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am using CrowdStrike Falcon for laptop, desktop, our server, and VM, including Linux, Windows server, and Linux server.

What is most valuable?

The most beneficial features of CrowdStrike Falcon are that it is easy to install, easy to manage, lightweight, and it can stop breaches.

The impact of CrowdStrike Falcon lightweight agents on system performance and visibility is good, with only one agent required.

Speaking about the utilization of Falcon threat graph for threat hunting, it helps my security team to predict and prevent potential breaches.

Considering that CrowdStrike Falcon is a cloud-native architecture, the elimination of on-premises infrastructure makes cybersecurity maintenance cost and complexity minimal, because we only need to install it and then monitor from the dashboard.

What needs improvement?

In Indonesia for SMB companies, the price is higher than other solutions.

For SMB organizations, the price may be higher than others, which means they have to think twice about it, but for enterprise companies, the cost is not a concern.

I have been using it for about six years and do not have any problems. The pricing is the only issue.

For how long have I used the solution?

I have been using CrowdStrike Falcon since 2019, before the pandemic.

What was my experience with deployment of the solution?

In terms of deployment of CrowdStrike Falcon, it is quite easy and there are no challenges with deployment.

What do I think about the stability of the solution?

As for stability, I would rate it around eight because last year they faced some downtime with around eight thousand computers, but it will improve.

What do I think about the scalability of the solution?

For scalability, I would rate it a nine because they can scale efficiently with many users.

How are customer service and support?

Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner cannot address the issue, we discuss with CrowdStrike directly.

I would rate technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.

What was our ROI?

CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.

I am not sure about the exact percentage of money it saves, as I have to calculate the risks, but we are satisfied because CrowdStrike Falcon has stopped breaches and prevented hackers.

Which other solutions did I evaluate?

I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.

What other advice do I have?

My rating for CrowdStrike Falcon would be eight points because there are many antivirus competitors. For those who want to use CrowdStrike Falcon, they should be mindful of the higher price compared to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Roberto Esteban R.

Today's market best XDR

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
The deployments features, the compatibility, the insights threats, the custom reports
What do you dislike about the product?
I don't have dislikes so far, the product cover all my needs
What problems is the product solving and how is that benefiting you?
Crowdstrike is my first line of defense, both at endpoint and server layer


    Bhupesh-Sharma

Long-term experience has led to streamlined deployments and flexible solutions

  • May 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

The typical use case for CrowdStrike Falcon depends on what kind of service the customer is looking for. Most customers look for antivirus, endpoint detection and response, or possibly managed detection and response, which leads them to reach out to us.

When we speak to the customer, they usually tell us that they're looking for antivirus or endpoint detection and response, and we then introduce CrowdStrike Falcon.

What is most valuable?

CrowdStrike Falcon has many valuable features. The solution is used for multiple functions, including MDR, XDR, and CNA solution. It depends on which category you're looking for, and you have to customize the customer's equation accordingly.

CrowdStrike Falcon can be deployed both on-premise and in the cloud, and it's an on-call solution that can be deployed anywhere by simply deploying the agent on the end devices.

What needs improvement?

Certain areas of CrowdStrike Falcon have room for improvement, but it depends on the specific services being discussed. CrowdStrike offers multiple services, and most of the product comes in the Falcon service, so it's important to be specific regarding whether the discussion is about ADR, antivirus, XDR, or MDR, as it's one of the best solutions in the market.

I believe nothing can be done to make CrowdStrike Falcon a ten out of ten, as I think it's one of the best solutions in the market. However, rating it a ten overall would imply there's no scope for improvement, but to survive in the market, changes must be made every day. Every customer and solution has tendencies for improvement, which is why I'm not giving a perfect score.

For how long have I used the solution?

I have more than two years of experience working with CrowdStrike Falcon.

What do I think about the stability of the solution?

I find nothing to miss in terms of stability; there are no glitches, and the solution is stable.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon highly because it only depends on the customer's infrastructure and what kind of scalable environment they have. There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.

How are customer service and support?

I would rate the technical support from CrowdStrike as good, actually more than good.

How would you rate customer service and support?

Positive

How was the initial setup?

CrowdStrike Falcon can be deployed both on-premise and in the cloud, and it's an on-call solution that can be deployed anywhere by simply deploying the agent on the end devices.

What was our ROI?

The return on investment from CrowdStrike EDR depends on each company's circumstances and how they are utilizing the solution.

What's my experience with pricing, setup cost, and licensing?

The price of CrowdStrike Falcon depends on which product we are discussing, as pricing can vary significantly based on the customer's profile and budget.

What other advice do I have?

We are part two of CrowdStrike. The time it takes to deploy CrowdStrike Falcon depends on the customer setup.

My clients vary in size, as we can reach all types of businesses, whether small, medium, or enterprise.

Based on my experience, I would recommend CrowdStrike Falcon solutions to other people. I rate the solution an eight out of ten.