Efficient threat detection and seamless deployment improve overall security
What is our primary use case?
We are using CrowdStrike Falcon because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.
CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.
We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.
What is most valuable?
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.
CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
What needs improvement?
I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.
For how long have I used the solution?
We have been using CrowdStrike Falcon for the past seven years.
What do I think about the stability of the solution?
CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.
What do I think about the scalability of the solution?
For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.
How are customer service and support?
Regarding customer support, our experience has been really positive as they are very quick to assist us.
The customer support deserves a rating of ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.
What was our ROI?
In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.
What's my experience with pricing, setup cost, and licensing?
We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.
Which other solutions did I evaluate?
We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.
What other advice do I have?
In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.
My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.
We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.
I rate CrowdStrike Falcon 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Provides comprehensive threat protection and seamless integration with third-party tools
What is our primary use case?
I am a customer of CrowdStrike Falcon through a consultant, and our company is headquartered in India, while our consultant is a sister company also located in India.
We use CrowdStrike Falcon internally in our company.
I am using CrowdStrike Falcon for its purpose, which is to save the company from any attacks, viruses, or whatever threats are available.
What is most valuable?
The most useful feature of CrowdStrike Falcon is protection, though it cannot be described in one word.
Protection is the main purpose of CrowdStrike Falcon.
CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good.
What needs improvement?
One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled.
For the reporting in CrowdStrike Falcon, I need specific data because in most reports, some of the data is not with that importance for the collector, so the reports need to be more specific for each purpose.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for around three years.
What do I think about the stability of the solution?
Regarding stability and reliability, I find CrowdStrike Falcon to be stable; nothing has happened since we installed it, and there are no bugs or issues from the software.
What do I think about the scalability of the solution?
I can say that CrowdStrike Falcon is sufficient in terms of scalability from my point of view; it is capable of working with our current infrastructure or setup, and I believe it's sufficient.
How are customer service and support?
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for my issue.
Based on my experience, I would rate the technical support for CrowdStrike Falcon an eight.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before CrowdStrike Falcon, I used an application called Kaspersky, but not for the same purposes.
Which other solutions did I evaluate?
I did not evaluate other options before choosing CrowdStrike Falcon because it was a forced decision from our headquarters, from the mother company.
What other advice do I have?
Currently, I do not remember exactly what version of CrowdStrike Falcon we are using because I'm managing the team, but I can check the right version later.
We are using the latest version of CrowdStrike Falcon.
CrowdStrike Falcon has not helped me predict and prevent potential breaches by itself, but with support from other applications such as Splunk and Windows Defender, it has contributed.
I integrate CrowdStrike Falcon with third-party tools.
I have to integrate CrowdStrike Falcon with other applications to get the most protection, and the integration is smooth and everything works well.
I am using the lightweight agent.
For the system performance, the lightweight agent is fine; it has not affected performance too much, and generally it's acceptable.
I rate CrowdStrike Falcon eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Single-agent architecture enhances security while minimizing complexity and costs
What is our primary use case?
The main use cases for CrowdStrike Falcon from my customers are the lightweight agent, which is very easy to use, and it will protect the complete environment in a single dashboard.
A specific use case from my customers for CrowdStrike Falcon is that the SaaS-based single agent can protect all the platforms.
What is most valuable?
The best features of CrowdStrike Falcon are the single agent and the fact that there is no daily signature update.
There is no daily signature update because it operates as a signatureless solution.
Regarding the lightweight agent, all other solutions have multiple agents, which degrade system performance; however, this single agent has multiple features that increase system performance.
The elimination of on-prem infrastructure through CrowdStrike Falcon's cloud-native architecture has impacted my customers by reducing both cost and complexity, as they are now using the cloud-native solution.
What needs improvement?
I recommend that some deep-dive trainings are required for the NG SIEM, specifically for their next-generation SIEM module, as they need some basic trainings for that.
To clarify, deep-dive trainings are required specifically for the NG SIEM or next-gen SIEM.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for six years.
How are customer service and support?
For technical support, I would rate it as a nine out of ten.
There are no complaints about the support.
How would you rate customer service and support?
How was the initial setup?
It is easy to set up CrowdStrike Falcon.
What was our ROI?
My customers have seen a return on investment with CrowdStrike Falcon.
While I do not have specific details currently available, those who purchased are very happy with the solution.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable when comparing it to other tools.
The license cost is typically per device.
Based on the modules customers purchase, the cost will increase, as they have more than 28 to 32 modules.
What other advice do I have?
The feature called Threat Graph for threat hunting helps in terms of security to predict and prevent breaches by showing how threats are evolving and how we can protect the customer environment, which helps us build better security.
I have integrated CrowdStrike Falcon with existing SIEM solutions and security frameworks.
It helps to streamline incident response processes because it is very easy to integrate with SIEM solutions like IBM QRadar and HPE ArcSight; for the incident response, it helps us correlate with other solutions.
My customers using CrowdStrike Falcon are mainly from all industries, including ITES, finance, marketing, manufacturing, and health.
I recommend that those planning to use CrowdStrike Falcon should migrate from their old traditional antivirus to next-gen antivirus, which will help them protect their environment.
The biggest advantage of this solution for my customers is that it is a single solution that fulfills most of their security concerns while being easy to manage.
I rate CrowdStrike Falcon ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Robust cybersecurity platform with excellent real-time threat detection capabilities
What do you like best about the product?
Advanced threat detection and response: The platform leverages artificial intelligence and machine learning to detect sophisticated threats, including zero-day attacks and fileless malware. Its behavioral analysis is particularly effective against ransomware and advanced persistent threats.
Cloud-native architecture with lightweight agent: Single lightweight agent deployment provides rapid scalability without significant endpoint performance impact. Real-time visibility across the entire environment is exceptional, enabling quick incident response.
Integrated threat intelligence: Access to one of the industry's most comprehensive threat intelligence databases with constant updates on emerging attack campaigns and adversary tactics, techniques, and procedures (TTPs).
What do you dislike about the product?
Premium pricing structure: The platform comes with a high price point that can be prohibitive for small to medium-sized organizations, especially when considering additional modules like Falcon OverWatch or specialized industry packages.
Initial complexity and learning curve: Organizations without prior EDR experience may find the volume of alerts and configuration options overwhelming initially, requiring specialized training and potential consulting services to optimize effectiveness.
Internet connectivity dependency: Being fully cloud-based requires consistent internet connectivity for complete functionality, which can be limiting in air-gapped environments or locations with unreliable network infrastructure.
What problems is the product solving and how is that benefiting you?
Advanced Persistent Threat Detection: Falcon identifies sophisticated, multi-stage attacks that traditional antivirus solutions miss, significantly reducing our mean time to detection (MTTD) from days to minutes. This has prevented several potential data breaches.
Centralized Security Visibility: The unified console provides comprehensive visibility across all endpoints, eliminating security blind spots and reducing the complexity of managing multiple security tools. This has improved our security team's efficiency by 40%.
Automated Threat Response: Real-time automated containment and remediation capabilities have reduced our incident response time dramatically, allowing us to isolate compromised endpoints within seconds rather than hours.
Exceptional and Reliable Endpoint Protection
What do you like best about the product?
What impresses me most is its ability to stop advanced threats in real-time without affecting our systems' performance at all. The agent is extremely lightweight, and users don't even notice it's running. The cloud management console is powerful, easy to use, and gives us complete visibility into everything happening on our endpoints, providing invaluable peace of mind.
What do you dislike about the product?
Honestly, it's hard to find a negative aspect. Perhaps the only point to consider is that the cost can be higher than other solutions on the market. However, the superior quality of protection, ease of management, and the product's effectiveness completely justify the investment. It's a case of "you get what you pay for," and in this case, it's the best security possible.
What problems is the product solving and how is that benefiting you?
CrowdStrike solves critical problems: it effectively protects us against advanced cyberattacks like ransomware, which other antivirus programs miss, without impacting computer performance. It also greatly simplifies security management and allows us to investigate and neutralize any threat in minutes.
Best EDR Ever
What do you like best about the product?
complete suite for endpoint protection with high detection and response low false positive and give any CISO a peace of mind
What do you dislike about the product?
its cloud and CSPM pretty poor and expensive
What problems is the product solving and how is that benefiting you?
user and endpoint best protection
the best endpoint protection tool
What do you like best about the product?
I like the Best about CrowdStrike Falcon is its protection on the endpoints where it is a security tool which is used to detect and stop the malwares, ransomware and threats on the devices and the best is fast to deploy and scale
What do you dislike about the product?
I'm not satisfied with the pricing compared to some other alternatives which is little bit high and it is having the limited mobile support
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon is mainly helping in providing the protection to the endpoints like protecting as a antivirus to the system and also protecting from malware, ransomware and threats and also provides the proactive detections, fast response and complete visibility across our environment. we can't prove our usage through companies profile it it very confidential to share the use case of crowdstrike falcon we are in builted this software in some PC's to scan and validate multiple folders.
CrowdStrike Falcon Endpoint Protection : Security and Features ( EDR)
What do you like best about the product?
We have been using Crowstrike's Falcon Platform for over 5 years now. It is great at what is does and while the Falcon Platform itself can be pricey (though about on par for the competition), additional tools are included or very affordable (SIEM/Log Collector or CSPM for example). It's very easy to deploy, especially in a modern setting. The functionality within the tool is exactly what our team is looking for - EDR, isolation, remote response, and more. Charlotte AI helps detection and response with autonomous reasoning and action.
What do you dislike about the product?
Good Product for security point of view but TAC support can be much better.
Also, Cost is very High.
What problems is the product solving and how is that benefiting you?
Real-Time Detection - Uses advanced behavioral analytics to identify and stop attacks quickly. Lightweight Cloud-Native Agent - Minimal impact on endpoint performance with easy deployment and updates. Intuitive User Interface - Clean, user-friendly dashboard that simplifies monitoring and incident response.
CrowdStrike Falcon: Elite Endpoint Protection with Enterprise-Grade Intelligence
What do you like best about the product?
1 Lightweight agent with near-zero performance impact
2 Fast deployment via cloud-native architecture
3 AI-powered, real-time detection and XDR capabilities
4 Unified platform—one agent, multiple modules
5 Excellent visibility, custom reporting, and threat intel
What do you dislike about the product?
1 False Positives & Detection Gaps
2 Some features need additional licenses
3 Managed Services Shortcomings
4 Limited Native Features
What problems is the product solving and how is that benefiting you?
1 Advanced Threats (Ransomware, Zero-Day, Fileless Attacks
2 Lack of Visibility Across Endpoints
3 Slow Incident Response & Remediation
4 Complex, Resource-Heavy Security Tools
5 Disparate Security Tools & Gaps in Coverage
Set it and forget it protection
What do you like best about the product?
It seems to run in the background and does its job without being intrusive to the end user.
What do you dislike about the product?
As with any saas, if a patch or service goes down or affects something, it can affect a whole business rather than one team or computer.
What problems is the product solving and how is that benefiting you?
Crowdstrike helps keep us protected from malware and other malicious attacks.
