Process Street
Process StreetReviews from AWS customer
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Workflow Automation in Weeks
What do you like best about the product?
Compliant automation is achieved through AI, ingestion and digitization of SOPs, Guidelines, Regulatory Rules and leverage of 4000 production workflows. Any industry, role, use case and task.
What do you dislike about the product?
Not Applicable. Over time you will see even more AI capabilities.
What problems is the product solving and how is that benefiting you?
Customers can stop writing pages of documentation that are hard to maintain and found on various files in SharePoint or Google. All of your workflows can developed or easily converted. As I advise firms on the use of AI into their operations, start with digitizing your business. Process Street integrates with Agentic AI, Slack and Teams and any enterprise application through APIs.
Best track of the task
What do you like best about the product?
Its notifies through emails that there is a task due and need to complete it soon. So once I logs into Process st its easy to use and properly structured. I use it frequently to complete my technology task. Once I have connected with customer support for the task not reflecting in my ID and it got resolved quickly. There are many features which are best.
What do you dislike about the product?
Once I got the error regarding the task which was assigned to me so sometime in that case it is not helpful and I have to refresh multiple times.
What problems is the product solving and how is that benefiting you?
Track of all the workflows and task to be completed in order to achieve a common organization goal.
Great product filling a niche in the market
What do you like best about the product?
Helps businesses to stay organised by allowing a platform to develop business process. Automations are quite powerful.
What do you dislike about the product?
Developing effective processes is sometimes difficult and its possible to end up with "process sprall" where hundreds of unfinished processes clog up the system and cause administrative nightmares.
What problems is the product solving and how is that benefiting you?
User onboarding processes
User termination processes
SOPs for IT Technical tasks
User termination processes
SOPs for IT Technical tasks
Great Product!
What do you like best about the product?
The ease of use between team members. It makes working between my team and each team wayyy easier.
What do you dislike about the product?
It used to be the lack of automation but that is now resolved!
What problems is the product solving and how is that benefiting you?
Onboarding and Offboarding. It allows us to stay organized easily.
Navigate Complex Processes
What do you like best about the product?
Its easy to use and have a step by step reference on how to follow specific processes. You can also collaborate with team members.
What do you dislike about the product?
Not having an option to opt out of a step that isn't applicable, you just pass on from it but may be nice to have something to check off as does not apply.
What problems is the product solving and how is that benefiting you?
Easy to work through complex procedures, with many steps.
Professional tool to create a detailed SOP.
What do you like best about the product?
What I appreciate most about Process Street is the ability to create detailed step-by-step guides with screenshots for employees. These guides can be updated as needed, ensuring they remain current. Additionally, the conditional logic feature allows for the creation of adaptive workflows, helping to streamline and optimize tasks.
I have been using it for almost a year now.
I have been using it for almost a year now.
What do you dislike about the product?
The platform can be a bit slow at times, but the developers have the opportunity to optimize load times for improved performance.
What problems is the product solving and how is that benefiting you?
"We are a real estate company that uses Process Street to provide detailed standard operating procedures (SOPs) for both current and future employees. With everything clearly documented and instructions presented in a simple, accessible format, we’ve been able to significantly reduce training costs for new hires.
Very helpful for onboarding
What do you like best about the product?
It divides your tasks into section and can create links and screenshots at the same time
What do you dislike about the product?
You can not mark completed the steps you have done instead wait for all the steps to be completed
What problems is the product solving and how is that benefiting you?
It divides all the onboarding tasks into section and helps doing onboarding smoothly
Workflow
What do you like best about the product?
Having a solid workflow with chain of approvals helps us to get things done in a timely manner
What do you dislike about the product?
Nothing all already covered in the product
What problems is the product solving and how is that benefiting you?
Creating a BRDs and get the other teams sign off with reminders
Process Street: Excellent for Internal Processes, Room to Grow on Customer-Facing Forms
What do you like best about the product?
Process Street excels at creating detailed workflow management with multiple layers of tasks. Since implementing it in July 2024, we've built customer-facing intake forms that trigger internal workflows, which then branch into user-level task assignments. This hierarchical structure ensures nothing falls through the cracks. The platform is particularly valuable for documenting repeatable internal processes that don't occur frequently, eliminating the "how did we do this last time?" problem. Our standout success has been creating an AI-powered testimonial wizard that collects client feedback through simple questions and automatically generates polished testimonials. The platform is intuitive and user-friendly, making implementation relatively painless both for our business at ByteWize and for my personal use with tasks like tax preparation.
What do you dislike about the product?
The customer-facing forms lack the robust functionality available in the workflows. Despite expecting feature parity, forms are significantly more basic, which limits our options when designing client interactions. The most frustrating aspect is the disparity between workflow functionality and form functionality - they don't mirror each other. For example, AI tasks are available in workflows but not in forms, forcing us to choose between better user experience and more powerful features. While Process Street continues to release updates, addressing these limitations would significantly improve the platform.
What problems is the product solving and how is that benefiting you?
Process Street solves our biggest operational headaches by standardizing our customer intake with forms that automatically kick off internal workflows, so nothing falls through the cracks. It's a lifesaver for those "how did we do this last time?" processes that happen infrequently. The biggest win has been our testimonial system – we turned an awkward ask into a simple questionnaire that uses AI to generate professional testimonials in minutes. I even use it personally for tax prep reminders. Bottom line: we're way more efficient now, with better handoffs between team members and consistent quality no matter who's handling the work.RetryClaude can make mistakes. Please double-check responses.
The backbone of our process optimization work
What do you like best about the product?
Process Street is essential to how we deliver repeatable value. It lets us standardize, scale, and track complex workflows. We use it daily for everything from healthcare compliance to HR automation. The interface is clean, the logic tools are flexible, the automations and connectors make implementation fast, and it integrates well with tools like Zapier and Power Automate. Their customer support is excellent; the team is always responsive, helpful, and clear.
What do you dislike about the product?
The workflow builder can feel too flat and text-heavy, especially in larger builds. A visual map or timeline would make complex journeys easier to manage. Also, while native automation has improved, it still lags behind when it comes to triggering workflows natively. We often need third-party tools to meet advanced requirements.
What problems is the product solving and how is that benefiting you?
Process Street helps us eliminate the chaos of undocumented, inconsistent, and hard-to-scale processes, especially in complex environments like healthcare and financial services. Internally, we use it as our central platform for SOPs, compliance workflows, onboarding checklists, and cross-functional task tracking. It gives our consultants a repeatable and auditable structure that’s easy to deploy with clients. That leads to faster project delivery, higher user adoption, and better visibility into how work gets done. It also reduces training time for both our team and our clients.
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