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Veracode [Private Offer Only]

Carahsoft Technology Corp.

Reviews from AWS customer

25 AWS reviews

External reviews

55 reviews
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External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Shobana Raghu

Showed us where errors were and helped us track their status, but reporting could have been more detailed

  • August 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We used it for static and dynamic testing to check if there were any vulnerabilities in the code. If there were any vulnerabilities, we would check the report downloaded from the Veracode portal and try to fix the code before deploying it.

How has it helped my organization?

Veracode helped me remove errors, and it didn't take a long time to fix any issue because I had an answer regarding where the code needed to be fixed. That feature helped us test our cases and get them deployed. It helped me fix vulnerabilities and any other errors before deployment to the applications.

The SAST and DAST scans—we used it both before code was deployed and after it was deployed—helped us run through the issues and keep track of their status. It was deployed in the pipelines, through Jenkins, and checked the logs in Kubernetes.

The solution also saved us time. I really liked the automatic scanning because there was no way to know where an issue was. Human tendency is to make mistakes, but Veracode helped us find the exact spot where an error was and change it. The reporting helped us do that in a short amount of time.

For our team, it had a very good impact. My manager used to suggest that before taking code to the next level, it was a really good idea to scan it.

What is most valuable?

I liked that I could easily find out where my errors were. Instead of going through the whole code and the scripts, it showed me where the errors were and gave me an idea of how to fix them.

What needs improvement?

The reporting was detailed, but there were some things that were missing. It showed us on which line an error was found, but it could have been more detailed.

Also, with upgrades, we had quite a difficult time tracking the reports, so there was some maintenance around that.

For how long have I used the solution?

I used Veracode for 13 months.

What do I think about the stability of the solution?

I had a situation that was due to a slow network, and I couldn't get results within a specific time. Because of that, there was a lag in production; we couldn't deploy the code on time. There was a crash, and because of that, we couldn't meet our production deadline.

The downtime happened two or three times. I thought it was due to a network issue when it happened once, but then I came to understand that it was a maintenance issue.

What other advice do I have?

Veracode is really not difficult or complex to understand. The whole concept is simple. It takes some time to get used to the tool, but it is a very simple tool to work with.

It was quite fast. Scanning my code took 25 to 30 minutes, which was quite good.


    Dipjyoti Roy

Easy to integrate and provides good visibility, but the reporting can be more detailed

  • August 15, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Veracode to test for errors in the code in the applications we are building within our service pipelines.

How has it helped my organization?

Veracode assists in preventing vulnerable code from entering production. It is essential to ensure that our applications entering production are free from errors.

It has assisted our organization by providing a report that we can share with our developers, identifying vulnerabilities in their code. This enables them to address the issues before the code is put into production.

Ever since the implementation of Veracode, I have noticed that the processes for rectifying the issues in our pipelines have become much easier.

Veracode helps our developers save time. The solution has simplified the coding process for our developers.

I would rate Veracode's impact on our organization's overall security posture as nine out of ten. The solution has been beneficial to us daily, and we haven't encountered any issues with their solution so far.

What is most valuable?

The capability to identify vulnerable code is the most valuable feature of Veracode.

What needs improvement?

There are times when certain modules cannot be scanned automatically, requiring us to manually select these modules and initiate the scanning process on our side.

The vulnerability report has potential for improvement and should encompass more detailed information about the vulnerability, rather than solely identifying it.

For how long have I used the solution?

I have been using Veracode for three years.

What do I think about the stability of the solution?

Veracode is stable.

What do I think about the scalability of the solution?

I believe Veracode is scalable, but I am not certain.

What other advice do I have?

I rate Veracode a seven out of ten.

I recommend Veracode. The solution only requires a one-time configuration into the pipeline and the testing is done automatically. 

Integrating Veracode with our pipelines is an easy process. We simply use VML files and the integration is done automatically for us.

We currently have approximately 55 microservices, composed of various teams. Altogether, there are about 170 people utilizing Veracode.

I recommend becoming as familiar as possible with Veracode before using it. Even watch online tutorials to ensure that the deployment goes as smoothly as possible.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Rajeev B.

Helps developers to create secure code but should have better visibility of the code flow

  • July 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veracode for static application security testing (SAST). We also use it for scan or software composition analysis (SCA) testing purposes. We mainly use it to triage the flaws or vulnerabilities that are found in our coding standards so that we can enforce secure coding practices at the developers' end. Because we are a part of the security team, we provide mitigation for the development team on all the SAST vulnerabilities that we come across.

How has it helped my organization?

We use it for static application security testing. It helps us with proactivity. Before the product or the application is deployed on the production environment, we have a DevSecOps pipeline that kicks in, and we are able to triage the flaws or vulnerabilities that Veracode shows based on our policies using the Open Web Application Security Project (OWASP). Veracode definitely helps us to go through the vulnerabilities and fix them before they go into production so that bad actors cannot exploit them.

In terms of software composition analysis or SCA, we have come across several libraries and packages that were vulnerable and detected by Veracode. We work on getting the latest updates or packages so that we do not fall back on the security front.

When it comes to visibility, I am not sure whether it is through Veracode, but we have our pipelines built on Azure. We do get to see whenever a scan is kicked off and whether the Veracode check has passed. There is no direct visibility in Veracode apart from the dashboard, which does have information about what type of scan has been performed and whether it is a policy sandbox or just a testing sandbox.

Veracode has been fairly decent for fixing flaws. We have mainly been using it for SAST. For DAST, we have our AppScan from HCL, but Veracode is fairly decent for fixing flaws or trying to be proactive and ensuring all of our applications have been securely developed.

In terms of policies, it works fine. Our policies are mostly predefined. They were defined by our previous team. We look into the policies based on the scan dates.

What is most valuable?

From a developer's perspective, Veracode's greenlight feature on the IDE is helpful. It helps the developer to be more proactive in secure coding standards. Apart from that, static analysis scanning is definitely one of the top features of Veracode.

Recently, I came across a new workflow, which I had seen in Checkmarx, that shows how a vulnerability flows from the start point to the end point of a function.

What needs improvement?

There can be a lot of improvement. It does not have a reporting structure for an OS-based vulnerability report, whereas its peers such as Fortify and Checkmarx have this ability. Checkmarx also provides a better visibility of the code flow.

Veracode is 75% or 80% accurate. At times, we do come across a lot of false-positive cases, but this is an issue with all security tools. Unfortunately, we do not see an option to set the policies because policies are predefined. Overall, when comparing it with its competitors, Checkmarx is better than Veracode in false-positive rate. Veracode's false-positive rate is decent. It is not too good and not too bad, but there is a lot of room for improvement. I personally found Checkmarx to be more accurate than Veracode. This false-positive rate has an effect on the security team because, for a false positive, a developer raises a ticket for us, and our job gets a little bit more hectic because we have more vulnerabilities to create rather than focusing on the positive ones. It is daunting when too many false positives are being reported by the development team for triaging purposes. However, in one of the calls related to their roadmap, I saw a feature where you can go through the code, and it provides you with some mitigation.

For how long have I used the solution?

I used Veracode at the beginning of my career from 2017 to 2019. I then switched my job, and my next company used Checkmarx, which is a competitor of Veracode. I changed my job again in 2021 and have been using Veracode in this company. Overall, I have close to three years of experience.

What do I think about the stability of the solution?

It is pretty stable. I would rate it a nine out of ten in terms of stability.

What do I think about the scalability of the solution?

We are using the SaaS offering, so it is pretty scalable. I would rate it a nine out of ten in terms of scalability.

How are customer service and support?

Whenever there is a flaw that we cannot understand, we have something called Veracode consultation. We raise a ticket and follow up on the ticket. That is it. They are well-versed. The only challenge I face is that I am based out of Ireland. The time zone is a pretty big issue for us most of the time. Whenever we have a code support call, the majority of the time, it happens late at night. That is one of the reasons why we tend to skip the consultation calls. I would rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Checkmarx in another job. I prefer Checkmarx over Veracode. Checkmarx provides a better visibility of the code flow. Veracode also has code flow, but it is in IDE, so you need to manually jump through the code and check the flow. It is easier for someone with experience, but someone new to the security domain will find it tough, especially when there is no clear picture of the workflow to know what is going on. This is a feature that I would like in Veracode.

How was the initial setup?

It is a SaaS or cloud solution. It is definitely not on-prem. We sign in using a single sign-on.

I was not involved in its deployment. There is no maintenance as such.

What other advice do I have?

To those evaluating Veracode, I would say that unless you get hands-on experience, it is difficult to evaluate. So, I would advise getting hands-on experience with the tool. I would also advise checking out other solutions such as Fortify and Checkmarx.

Overall, I would rate Veracode a seven out of ten.


    Mahammad Azeem

Provides visibility into the status of applications and seamless automation via the pipeline, but the false positives have room for improvement

  • July 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

When we develop an application with source code built on Java, JavaScript, and mobile technologies such as Android and iOS, we ensure that the source code is free from security vulnerabilities before sending it to production. To achieve this, we package our source code and scan it using Veracode. This scanning process is our primary use case.

We set up pipelines for this purpose, and the warehouse operates on a cloud provider. To make the Veracode API calls for support, we utilize Veracode API libraries which use the URL that is hosted on the cloud. We then initiate a scan on our source code, which goes through different stages, including scan, upload, rescan, validation, and finally, we obtain the results.

How has it helped my organization?

Veracode provides visibility into the status of applications at every phase of development to a certain extent. Veracode scan reports present a comprehensive view of planned releases that are scheduled to go live in the coming days. To keep the team informed, we run a scheduled deployment, sending email notifications twice a week for each application. This alerts the team to any issues that may need fixing. However, it's worth noting that the system is not fully integrated into the pipeline and notifications. Nevertheless, Veracode offers an API. This interface allows us to obtain the XML result file, and subsequently, I can extract and analyze the values from the XML. Once the scan is complete, Veracode API will fetch the XML report and store it in my workspace within the pipeline. From there, I can execute an XML parser function to obtain the application status results.

Veracode has been helpful in reducing our developers' time by around fifty percent. For an application to meet internet safety standards, the code must achieve the VL4 level in Veracode. According to Veracode reports, our developers can focus more on resolving the issues rather than trying to identify them.

What is most valuable?

The most valuable feature is the seamless automation of Veracode via the pipeline, in comparison to other solutions like Fortify SSC, which are complex to integrate through the pipeline. Although there is a lot of coding involved in writing each end, Veracode breaks the process down into multiple steps. We first package our source code and upload it, after which a pre-scan is conducted. If the pre-scan identifies any files that don't conform to the Veracode format, it will display a warning or prompt us to correct the issues before proceeding. This allows us to have programmable control; in fact, we can program Veracode so that after the upload is completed, it automatically scans the files to check if they are all in Veracode format.

For example, my ZIP file contains a hundred files. Out of these, ninety files meet Veracode's criteria, while ten files are incorrect. I can instruct Veracode, through pipeline automation, not to wait for manual action and continue with the scan or upload the scan results. Veracode can automatically proceed with the selected files in this scenario. All of this can be controlled programmatically. Furthermore, once the scan report is generated, it becomes available in the workspace, and we can send an email with this report as an attachment. This type of report is referred to as a detailed Veracode report and can be customized. Typically, we prefer the customized report, while some developers may also opt for XML reports. The ability to manage this sequence of steps in the Veracode scan is programmable and can be handled accordingly.

What needs improvement?

Veracode's false positives have room for improvement. For example, if there is an applicant named ABC in Veracode. I have uploaded my Java file, which contains a hundred lines of code. I suspect that the ninetieth line includes a hard-coded password. Thus, during the scan, it will identify the presence of a hard-coded password on the ninetieth line and suggest how to mitigate and resolve this issue. In the next scan, I added fifty more lines of support and fixed the password-related problem. However, the line containing the password is no longer at the ninetieth position; it has moved to the hundredth line. Despite these changes, the next scan still detects the password flaw. Even though I encrypted the password and added the required string, the issue continues to be flagged. This constant flagging of the issue, even after resolving it, is one of the major drawbacks. To overcome this problem, we decided to create another application. This action was taken to prevent the recurrence of such issues. In the future, when I have a release in the coming months, I cannot keep encountering this problem repeatedly, as it still flags the issue as long as the code is in a different line. We have spoken to the vendor several times about this issue and scheduled a work order consultation call, but we did not receive a response.

In order to achieve software consolidation and analysis reports for Android applications, we need to utilize a third-party utility called SourceClear along with Veracode scanning. This complicates the market and has room for improvement.

When scanning a file that is over one gigabyte in size, there is a high chance that Veracode will continue scanning. When we initially encountered this issue and investigated it, we raised a ticket. As a result, a Database Lock occurred, causing Veracode to become stuck.

For how long have I used the solution?

I have been using Veracode for almost four years.

What do I think about the stability of the solution?

I would rate the stability at seven out of ten, considering the false positive issues we are experiencing.

What do I think about the scalability of the solution?

Veracode is scalable.

How are customer service and support?

I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to production and waiting for an update from the vendor to resolve the issue. When we raise a support case, there is no response, and even after it happens two or three times, I don't know if they read the details of the issue when a ticket is raised. If someone has already attended to the same call, they will not attend again; instead, a new person handles it. Consequently, we have to explain everything all over again to the new person. We are aware that they know they don't have a solution for this problem. However, by the time we explain it to the new person, they ask the same questions again. Each consultation lasts 40 to 45 minutes, and we are billed for them, but we spend most of the time repeating what the issue is.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. Even the pipeline setup is easy because there is an API, so we don't need instructions. Veracode is hosted in the cloud, so we need to set up a firewall to connect to it via proxy. The deployment took a few weeks because we had to figure out how to perform the scanning from the pipeline, enable the scan, and upload the scans for each Veracode API. Additionally, we had to seek assistance from HR to implement all the steps, which took some time.

What other advice do I have?

I give Veracode a six out of ten.

We cannot simply create one policy and claim it is compliant unless all my issues are thoroughly flagged based on that compliance and the complaint. As technology improves and we move forward, bugs and certain issues may arise, and we may not always know the solutions or the severity level of their impact. Considering this perspective, Veracode is acceptable. I will illustrate this with another tool, Fortify SSC. Suppose there are newly added licenses or rules for software compliance in their security scanning tool. In Veracode, if I wish to update the new compliance tools or checks that the algorithms run against it, I must obtain approval from the architect. This approach has its advantages. However, in the case of the tool I am currently working on, Fortify SSC, there is something called a 'rule pack' for each language. I have the option to keep the existing version of the rules or upgrade to the latest rule pack. This feature works as a toggle option in Veracode.

Tuning policies is essentially the application of specific policies. When we deploy a policy, it affects all our scans and issues. The new policies applied are divided by Veracode and, when implemented, impact all the applications. Therefore, most of the time, when we apply a new policy, there is a chance that if there are three flaws, we can assume there are thirteen million flaws in my current scan. If a policy is applied, there are definitely ten to fifteen additional issues in the new scan after implementing the updated policy. Thus, there is always an increase in the number of flaws when there is a new policy update.

There are certain flaws. For example, I am releasing a package into production, and I conducted a Veracode scan against the source code, which is stored in the bin bucket. So, even if I fix the issue on my own, the same issue will be flagged again due to the change in client number. This is a significant problem because we cannot explain to the higher management that the report contains the password, and we have already taken measures to mitigate the issue. We cannot claim that this issue has already been fixed, as it continues to resurface. It is a Veracode issue, not one originating from us, but it becomes complicated when higher management sees a report indicating the same issue from the previous month. We don't know what to do. One of the ways we addressed the issue was by reducing the number of times the same issue occurs. For instance, in my previous work at a bank, we had applications specific to each country, like one for Singapore, one for Malaysia, and so on for most Southeast Asian countries. Although our master bank application was the main source, we created individual applications for each country in Veracode. As a result, the number of false positives or issues that were previously mitigated or closed and kept reappearing from month to month was reduced, but they were not completely eliminated. By switching to a different application for each country the false positives were reduced by around seventy percent.

Our organization was approached to adopt Snyk; however, it is a startup solution, and the bank prefers something that is well-established. Currently, we are using Fortify SSC.

We have a five-person IT team that is responsible for all the DevOps tasks, including Veracode.

Compared to Fortify SSC, which has a complicated setup requiring three installations, Veracode is easier because the app is hosted in the cloud. All we need is a support license, and they will create a project for us. We can create a firewall proxy, and the API pipeline is already in place. To create a scan for another application, we simply copy and paste the code and change the application's name.


    Brian Felker

It offers different types of scans we need in one integrated solution

  • June 16, 2023
  • Review from a verified AWS customer

What is our primary use case?

Veracode is our primary tool for identifying and resolving security flaws in our web-based applications. When I started at Advantasure, I worked on a claims product, using the tool to remedy coding issues and identify high-risk security flaws. I did that for a while before transitioning to a role as an application security engineer. In this job, I don't fix any security flaws. I help operate the environment.

We have integrated Veracode with Jenkins so that we can automate building and scanning code. Jenkins uploads the build to Veracode for static and SCA scanning.

I'm working remotely through a VPN. When I log into Veracode, I check the various applications out to ensure everything's running. If we have any issues, I report them to the appropriate teams.

How has it helped my organization?

We are in the health insurance industry, so compliance with security and privacy regulations is essential. Veracode is the industry standard. We use Veracode when we do internal audits and that sort of thing. You won't be in business for long if you don't have an industry-standard static security tool.

I have only worked at this company for two years, so I can't comment on what it was like before I joined, but Veracode does a good overall job of interfacing with us and giving us advice about areas we can improve. The company has used Veracode for a while, so it's not about improving per se. It's about maintaining and learning to use the tool better or making better use of dynamic scans. Our security doesn't depend on one feature. We're implementing multiple features, such as static and dynamic scans.

Their policies are relatively helpful for compliance. The policy configuration tool works well. We try to use one policy to cover all our applications. Once we've configured the policy correctly, it does an excellent job of applying that to each application and ensuring compliance. Veracode provides good visibility, and the reports are integrated, so we get insight into each type of scan.

Veracode's false positive rate is decent overall. The biggest challenge isn't a C or C++ call, but it's tricky to follow the data flows when using a web interface. You get a few false positives every once in a while.

I always tell our developers to verify all false positives because Veracode cannot follow your code flow. It's up to the developer to follow the code flow and check whether it's a false positive. The initial report is an excellent place to start. I don't think the false positives affect developer confidence. I never hear anybody complain about false positives.

The biggest challenge isn't Veracode; it's getting our developers to be compliant. Our organization is undergoing some changes, and we must remind the developers to do their jobs. As an application security engineer, I struggle to get developers to do these tasks because they don't want to do them. At the end of the day, the false positive rate doesn't affect developer productivity.

Veracode doesn't really help developers save time because we're already a mature organization. Their support team has helped us optimize our scan configuration significantly. Regarding the regular developers' goals, we have existing documentation and hold meetings with them. They do support consultations when developers have an issue.

What is most valuable?

I like Veracode's static scanning and SCA. We use three static scans, software composition analysis, and dynamic scans. We haven't used dynamic scanning as much, but we're trying to integrate that into our environment more.

For the most part, we've had good luck with the static scans as well as the software composition analysis scans. Veracode does a decent job of catching most vulnerabilities from making it into production, but it doesn't catch everything.

What needs improvement?

I have a few pet peeves and minor areas of irritation. Their customer success team does an excellent job, but getting their internal engineering team to do things isn't easy. They seem to lack a focus on maintaining the solution and improving it in the next generation.

It's a common problem in the industry. Software developers are always thinking about the next big thing but lose sight of what's happening right now. If you have an idea for a feature request, you must submit it to be voted on by the Veracode community. I don't like this. No one will look at it unless enough people vote for it.

Another issue we have concerns entry points. You must select the entry points for a static scan of your stuff. However, you can fix this by having templates in Jenkins. Things can sometimes change, confusing Veracode. I want to lock those entry points in. Eventually, our DevOps team will create templates for everything. If I want a new template, I need to submit it to the community and get my peers to vote on it. It's a waste of time.

For how long have I used the solution?

I have used Veracode for two years.

What do I think about the stability of the solution?

I've been impressed with Veracode's stability. The solution doesn't go down often. The dynamic scans went down the other day, but that was a problem with the infrastructure, and AWS rarely has outages. Overall, it's dependable.

What do I think about the scalability of the solution?

We haven't had any scalability issues with our current scan volume, but we're a medium-usage client. We have more than 30 static scans and 12 to 15 dynamic scans and don't seem to have issues with performance.

How are customer service and support?

I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works well with you. My biggest challenge is dynamic scanning and getting up to speed on that. You must find out who's good and stick with them as much as you can.

How would you rate customer service and support?

Neutral

What was our ROI?

Our ROI comes mainly in the form of compliance. We get a star rating when we're automated, and we need to maintain that. We currently have a fairly high rating, so it's not so much about gaining stars. We need to avoid losing them. By maintaining our high rating, we can also gain more clients.

What's my experience with pricing, setup cost, and licensing?

Veracode is expensive, but other solutions cost as much, if not more. For example, Rapid7's dynamic scan tool was at least as expensive as Veracode, and Rapid7 wasn't willing to negotiate. We are a reasonably large user.

It's a fair price. If you're worried about getting your money's worth, you could ask Veracode for a trial license and compare it to other tools in terms of pricing versus features. That's how I would do it. It's crucial to do your homework. At this point, we're somewhat locked in and won't change unless we find something significantly cheaper or better.

Which other solutions did I evaluate?

The company looked at other options, and we try to do one-stop shopping when possible. We looked at other tools like Rapid7 but decided against doing a proof of concept because it doesn't offer static analysis. I don't think they could do software composition without static analysis.

We could use Rapid7 for dynamic scans, but then we would have issues with report integration. One of the primary reasons we use Veracode today is that they have solid support. They typically respond to almost any ticket within 24 hours. Veracode also does an excellent job of integrating its various tools for static scanning, dynamic scanning, etc.

At the end of the day, we stay with Veracode primarily because of the solution's integration. Our license is up this year, and we currently have no plans to seek out another vendor. We may consider switching next year.

What other advice do I have?

I rate Veracode seven out of 10. Before you evaluate Veracode or any other solution, you need to sit down with other specialists and decision-makers to develop some criteria. See if Veracode will give you a free trial license, and start testing it out. You can also check Gartner.


    UmarQureshi

Helps to reduce false positives and prevent vulnerable code from entering production, but does not support incremental scanning

  • May 19, 2023
  • Review from a verified AWS customer

What is our primary use case?

We utilize Veracode to assist in establishing secure-by-design and development processes for our web applications, as well as transitioning from other systems to microservices.

How has it helped my organization?

Once Veracode is correctly tuned, its ability to prevent vulnerable code from entering production increases.

An SBOM is a list that can help us manage our risks by tailoring it with software competition analysis, scanning for vulnerabilities, and addressing third-party risks. As part of the supply chain, an SBOM provides a visual representation of the components present in our application, enabling us to take appropriate action.

Creating an SBOM is straightforward. 

From a central perspective and a risk standpoint, the SBOM holds significant importance and must be integrated into our environment for the Software Development Life Cycle users.

Veracode has provided us with the opportunity to secure our applications. It enables us to identify risks and develop a strategy based on the results obtained from Veracode. These results are utilized to target developer training policies that we have created for pipeline and policy scanning. Additionally, Veracode provides us with guidance on resource allocation for teams. Overall, Veracode has proven to be highly useful. We obtained data from Veracode starting from day one of usage and witness its complete value within the initial six months of utilization.

Veracode's policy reporting for ensuring compliance with industry standards and regulations is commendable. They dedicate ample time to conduct thorough research and executing internal campaigns. Instead of hastily releasing new features and language support, they meticulously perform six to nine-month testing to ensure proper formatting and functionality.

I give Veracode's false positive rate an eight out of ten.

A seasoned developer with the appropriate mindset understands the necessity of fine-tuning regarding false positives, as this can impact novice developers.

Veracode's low false positive rate in static analysis has had a positive impact on the time we spend fine-tuning policies.

Veracode greatly influences our organization's ability to address flaws. Resource allocation, strategy, and trading have had a significant impact, particularly when considering the redirection of traffic. Starting from the point of deviation becomes crucial in this context. Without comprehending the potential flaws that may arise within our environment, we cannot determine the appropriate direction to mitigate and reduce them over time.

Veracode assists our developers in saving time when used correctly. It took us approximately one year to align all the developers' mindsets, but once we achieved this, our team matured, and tasks became easier.

Veracode has been beneficial for our organization's security posture.

Veracode has reduced the cost of our DevSecOps by helping us decrease development time, remediation efforts, and the expenses associated with fixing flaws at a later stage.

What is most valuable?

Veracode Fix is a new feature that functions similarly to auto-remediation for low or medium flaw codes. Essentially, it serves as a means to demonstrate to developers how to create secure coding modules and solutions. I am excited about it because I believe it will accelerate development time.

What needs improvement?

The language version support could be improved. For instance, I recall a situation where there was a slight delay in supporting the application for a specific job because there were concerns regarding the vulnerabilities present in the new languages.

Veracode combines container scanning and software composition analysis into a single package. This has always been an issue because people want the freedom to choose one or the other. However, we are almost compelled to purchase both components together.

I would like to request the inclusion of incremental scanning in a future release. By scanning only the portions of code where changes were made instead of the entire code, we can significantly reduce the scanning time.

I would like to see what Veracode plans to do regarding endpoint protection, PAN testing, DAST, RAST, and similar areas. I haven't seen any developments in these aspects yet. Products like Contrast are more advanced in this regard. So, as teams become more mature, what steps can we take to adopt the mindset and processes required for such advancements?

For how long have I used the solution?

I have been using Veracode for over four years.

What do I think about the stability of the solution?

Veracode has experienced occasional downtimes, but for the most part, it has remained stable.

What do I think about the scalability of the solution?

Veracode is capable of scaling to accommodate the needs of large organizations.

How are customer service and support?

The technical support is excellent. They have application security experts. If we have an issue within the platform, we can reach out to either a Success Manager or a technical representative, and they usually respond within twenty-four hours. Additionally, as a developer or end users, we can schedule consultations and speak to someone who understands a specific language, which is really helpful.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Aside from the standard licensing fees, we also have to pay for a competent Success Manager. We initially received a favorable deal in the first year, presumably to secure our business, but we have since observed a gradual annual increase in costs.

I would definitely recommend having a Success Manager in the first year. Once the teams become more mature, companies like Synopsys, Veracode, Checkmarx, and others are large enough to offer competitive deals if they are interested in our business. For small businesses, using open source tools would be worth considering. With Veracode, we pay for the research they have conducted and have gained a deep understanding of various flaws. Their risk rating aligns well with our requirements, which is beneficial. We rely on this tool and find it fantastic from a data perspective. The data provided has greatly assisted us in our strategic decision-making.

Which other solutions did I evaluate?

I have tested all of the solutions. I have tested Synopsys, Veracode, and Checkmarx. Checkmarx is a truly excellent product. The only drawback was that their dashboard was subpar, resulting in poor data quality.

What other advice do I have?

I would rate Veracode a seven out of ten. Although it doesn't fulfill all our requirements, I am still impressed with it and find the solution appealing.

Veracode has excelled in SAST, DAST, and IAST, but conducting scans, secret scanning, and IAC are new areas for them.

Veracode alone cannot solve our issues or problems. We need to have an agile mindset and ensure that security is embedded and maintained. We need to educate developers to be able to use these tools effectively and incorporate them into their everyday processes.

Veracode can be hosted within Europe or at our local location if needed. However, I believe they offer various instances. Personally, I prefer the SaaS solution over on-prem, mainly because unless we have specific data privacy requirements, using the SaaS solution is more convenient. Opting for on-prem would require additional resources, such as setting it up and engaging with Veracode support, which can be a more complex process. 

Veracode handles the maintenance. All we need to do is set up the files for pipeline scans. Our engineering teams can handle that. In terms of policies, we should review them annually. Credentials will naturally expire on an annual basis, so they need to be reviewed as well. If we want to pursue additional tasks like GitHub integrations, then the setup process is required.  

I recommend evaluating the top four solutions listed in the Gartner report or any other reliable source of information. Test them thoroughly and ensure that the vendor truly understands the organization's environment before making a commitment.

It is crucial for individuals to comprehend and establish a workflow environment before they commence providing tools, and I believe there is indeed a wealth of information pertaining to data dashboards. Although it may require time, we can collaborate with Veracode to construct it. Overall, it is beneficial. It is truly excellent. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Muhammed Shabreen

Does good analysis and increases our security level, but needs to be improved from the usability and pricing perspective

  • May 12, 2022
  • Review from a verified AWS customer

What is our primary use case?

We use it for code analysis to see if there are any vulnerabilities in the code. I'm heading a startup for this, and I have a development team of about 14 people. They upload the codebase to Veracode, run an analysis, and take the results. If there are any vulnerabilities, they fix them.

How has it helped my organization?

It reduces security vulnerabilities and increases our security level. It has been helpful in reducing our security debt.

Having a centralized view for our developers and security professionals is very important. If there is anything in the cloud or infrastructure, we need to know proactively. Otherwise, we wouldn't know when there is a security compromise. So, we have to be prepared so that if something happens, we know where to go and stop it. It is not always about fixing and making your code zero percent vulnerable. That doesn't happen generally, but you need to know the areas where something can go wrong. If those areas are your critical systems or critical data security parts, you can act accordingly and quickly.

The centralized view has improved the visibility into the status of our application code. This visibility is very important because we need to know the condition or status of our codebase.

Scanning with the solution has increased our fix rate, but I don't have the metrics. It has also helped to increase the productivity of our security and development teams.

What is most valuable?

It is a good product for creating secure software. The static code analysis is pretty good and useful. The mitigation recommendations provided by the scanning engine are also pretty good.

What needs improvement?

From the usability perspective, it is not up to date with the latest trends. It looks very old. Tools such as Datadog, New Relic, or infrastructure security tools, such as AWS Cloud, seem very user-friendly. They are completely web-based, and you can navigate through them pretty quickly, whereas Veracode is very rigid. It is like an old-school enterprise application. It does the job, but they need to invest a little more on the usability front.

From the pricing perspective, it is not very convenient for startup organizations. They should have options to onboard it for the startup ecosystem quickly and affordably.

There should also be strengthening of the developer community.

For how long have I used the solution?

I have been using this solution for almost a year.

What do I think about the stability of the solution?

I didn't find any errors. It is available and stable. I didn't have any issues with it.

What do I think about the scalability of the solution?

Its flexibility is very less. It is a very rigid application. Currently, we have six users of this solution in our organization.

How are customer service and support?

I interacted with them once. They were very good. They were very friendly and supportive. I would rate them a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We didn't use a different solution previously. The company started just a year ago. 

What's my experience with pricing, setup cost, and licensing?

For enterprises, Veracode has done a fairly good job, but its pricing is not suitable for startups. The microservice distributed architecture for a startup is very small. I had to do a lot of discussions on the pricing initially. I previously worked in an enterprise organization where I used Veracode, and that's how I got to know about Veracode, but that was a big organization with more than a thousand employees. So, the cost is very different for them because the size of the application is different. Its pricing makes sense there, but when we try to onboard this solution for the startup ecosystem, pricing is not friendly. Because I knew the product and I knew its value, I onboarded it, but I don't think any other startup at our scale will onboard it. 

Its pricing should be based on the size of the application or organization. For a startup organization, they can provide credit-based pricing. They don't need to reduce the price. AWS, Google, and other vendors do the same where they don't reduce the price, but they give credits. I have been in the industry for 15 years, and I have seen that people don't like to change technologies for many reasons. For the first year or the first 18 months, customers can explore the product completely free. If the first year is free and you are onboarded, you would stay with it if it does the job. If the product is doing its job and adding security value, there is no reason to change it in the second year, and you are also ready to pay because, in the first year, you have tested that it is working fine. A company that has used it for the first year would definitely need it in the second year because they keep adding code to the codebase. Another option is that, like Cloudflare, they provide a very slashed rate. Cloudflare onboards everyone at a very cheap price, but when you start exploring the actual use cases, they start adding. 

What other advice do I have?

It is a good product, and you should consider it, but it can be elevated more for startup culture. It should be more pricing-friendly and user-friendly. There should also be strengthening of the developer community.

We are only doing code analysis with it. For manual penetration testing, we have to contact an entity.

It hasn't reduced our scan time. It also hasn't helped our organization with certification and audits. We're a small startup, and at this time, we don't have audits, etc. We might do that later. 

I would rate this product a six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)