We use Fortinet FortiWeb Cloud WAF-as-a-Service situated in front of our web-facing APIs. This includes everything that is customer-facing, business-to-business APIs, and things like that.
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Provides robust security with automatic feature updates and effective bot management
What is our primary use case?
What is most valuable?
For us, the protection against the OWASP top ten is very valuable due to its excellent machine learning capabilities. The new features are automatically rolled out, and we can switch them on and off. Its usability is a key aspect as it is very easy to use and deploy in front of new APIs. Additional valuable features include bot management capabilities which are very effective for us.
What needs improvement?
While we find the solution to be really good overall, some improvements could be made to the alerting system, specifically around the health checks of endpoints. Enhancements to the X header forwarding capabilities would also be beneficial.
For how long have I used the solution?
We have been working with Fortinet FortiWeb Cloud WAF-as-a-Service for about four to five years now.
What do I think about the stability of the solution?
The stability of the solution is excellent. We have never had any problems with it.
What do I think about the scalability of the solution?
The scalability is excellent. It can scale quickly and is very adaptable.
How are customer service and support?
Technical support is very good. I would give them a nine out of ten. Sometimes it could be faster, but generally, their support is reliable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When we evaluated solutions, we compared Fortinet FortiWeb Cloud WAF-as-a-Service to AWS WAF and found it just as good, if not better, in terms of the features offered.
How was the initial setup?
The initial setup was very simple. We had a quick project turnaround time and implemented it across around twenty APIs in the space of a week.
What's my experience with pricing, setup cost, and licensing?
The price is not the cheapest, but it offers great value for money. I would rate it as an eight out of ten for pricing.
Which other solutions did I evaluate?
I compared Fortinet FortiWeb Cloud WAF-as-a-Service with AWS WAF during our evaluation.
What other advice do I have?
I rate Fortinet FortiWeb Cloud WAF-as-a-Service a nine out of ten. I can definitely recommend it to other users. The overall product rating is a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
I'm an technical support for a lot of network security products
What do you like best about the product?
FortiWeb is the best Solution for the company that publish it's Website or the company that need to access the internet
What do you dislike about the product?
Nothing it's a customized product for the big organization
What problems is the product solving and how is that benefiting you?
It can filter all the URLs and customize the sites that I can login and also help me to protect my network from any attacks.
Machine learning mitigates attacks with a straightforward setup and helpful support
What is our primary use case?
I have used Fortinet FortiWeb for the ID protection of a large government website with substantial web traffic. We have implemented the solution on-premises.
What is most valuable?
Fortinet FortiWeb offers a variety of protections, including machine learning that helps protect web applications. It effectively mitigates web attacks, provides virtual protections, and handles large traffic with minimal processing effort. The appliance exhibits good performance and offers features that are beneficial for web security.
What needs improvement?
The usability of the interface could be improved as it is not user-friendly.
For how long have I used the solution?
I have had experience with Fortinet solutions for about five years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiWeb is good. It handles large traffic with minimal impact on CPU usage and maintains various protections and filters efficiently.
How are customer service and support?
The technical support is really good. The technicians have extensive knowledge about their product, and the proximity of Fortinet with customers ensures quick issue resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Cloudflare and Imperva solutions recently for personal projects and small companies. Cloudflare is extremely user-friendly and simple to operate, while Fortinet requires a little more work.
How was the initial setup?
Fortinet FortiWeb is simple to set up and not overly complex.
What was our ROI?
The product helps to mitigate web attacks effectively, providing a return with minimal investment.
Which other solutions did I evaluate?
Other solutions evaluated include Cloudflare and Imperva.
What other advice do I have?
I recommend Fortinet FortiWeb. The appliance offers very good performance and a reasonable price. In terms of overall rating, I give the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Efficiently identifies and addresses vulnerabilities while providing robust protection
What is our primary use case?
I use it for all the applications in my company that need external access. I route the traffic to FortiWeb first, and after this, I direct it to the cloud or on-premises solutions.
What is most valuable?
It is a secure tool. It is user-friendly and easy to work with. It is possible to easily find vulnerabilities with the WAF. I understand that the return is good since I haven't had any significant attacks. The vulnerabilities I found were easy to close. I think the return is good. It is a good tool.
What needs improvement?
I do not have any notes on improvement.
For how long have I used the solution?
I have used FortiWeb for two years in the cloud, and two more years before that on the on-premises solutions.
What do I think about the stability of the solution?
Stability is very stable.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and support?
All the time, when I needed support, they answered quickly and helped me solve the issues. It is good support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I used Orca in the past and changed to Wiz in the middle of last year. These are the tools where I have a little bit of knowledge. I didn't work directly with Orca. I just supported it since I started working with CSPM while we were deactivating Orca and starting with Wiz.
How was the initial setup?
The setup was easy. It was not difficult to integrate with our applications.
What about the implementation team?
Internally, it was me and one more person, along with the consultant from Fortinet, handling the implementation. This process was quick.
What was our ROI?
I understand that the return is good. I haven't had any significant attacks. The vulnerabilities I found were easy to close.
What's my experience with pricing, setup cost, and licensing?
It is not too expensive.
Which other solutions did I evaluate?
I use F5 more in an on-prem environment and FortiWeb in the cloud environment. Both tools are very good. I have worked with F5 for five or six years, and FortiWeb for two years. The solutions for both are similar. There's nothing to say that F5 is more secure than Fortinet. Both tools are very similar.
What other advice do I have?
Overall product rating: nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Security needs have been confidently met with seamless integration
What is our primary use case?
Mostly, we use it for institutional and government offices, probably for security purposes.
What is most valuable?
Currently, there are no valuable features that stand out. I haven't seen any clients or ones that have contacted me about any issue.
What needs improvement?
The only thing I encountered was related to integration, mostly concerning translation. However, things are good now. I learned from my mistake when I reached out, and now, everything is fine. I have no complaints about it.
For how long have I used the solution?
I work with the Fortinet firewall. I have been using it for more than three years now.
How are customer service and support?
At times of configuration, I usually contact customer care from Fortinet directly through chat. The company provides technical support, and they are mostly available 24/7.
How would you rate customer service and support?
Neutral
How was the initial setup?
Deploying usually takes me one day to complete.
What's my experience with pricing, setup cost, and licensing?
It is budget-friendly. In my opinion, Fortinet saves money and is cheaper from my perspective. It is twice cheaper.
What other advice do I have?
I rate the overall solution ten out of ten.
Deep Dive Log detail for Web Application
What do you like best about the product?
FortiWeb solution protect your applications according to Opswat's top 10 and other web attacks and provide us more log detail about web attack Fortiweb also use clever bot mitigation technologies and detect the user is real or not
What do you dislike about the product?
There is no negative feature for Fortiweb solution.
What problems is the product solving and how is that benefiting you?
Fortiweb products protect our web and mobile applications.
Best way to handle security as future ready
What do you like best about the product?
User friendly
Lot of options work with
Easy creatable rules
Lot of options work with
Easy creatable rules
What do you dislike about the product?
Better if we can create the VPN more easily and available info about this also not sufficient enough
What problems is the product solving and how is that benefiting you?
My lan security and VPN
Excelent tool
What do you like best about the product?
Excellent tool
What I like the most is the number of options it has to manage the network and its security; the graphical interface is amicable and intuitive...
What I like the most is the number of options it has to manage the network and its security; the graphical interface is amicable and intuitive...
What do you dislike about the product?
It remains to improve the licensing issue to make it more accessible, especially in countries with economies that need low cost.
What problems is the product solving and how is that benefiting you?
Being able to detect and block attacks from outside and inside the network.
The DeepLearning advanced to protect the web server
What do you like best about the product?
- Has Machine learning protected to a web server
- Easy Configuration
- Easy Configuration
What do you dislike about the product?
- Lack of Server LoadBalance Feature
- fail positive with detecting the general attack by signature
- fail positive with detecting the general attack by signature
What problems is the product solving and how is that benefiting you?
- Detect Bots and attack by machine learning, no need use signature
FortiWeb web application firewall (WAF)
What do you like best about the product?
It's a good tool that will protect the web application firewall
What do you dislike about the product?
Sometimes it will be slow in providing a firewall security
What problems is the product solving and how is that benefiting you?
It is very beneficial by helping us to secure our server by their WAF
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