My main use case for Red Hat Enterprise Linux (RHEL) is for all the tasks, which can be utility services or web services, DNS, NTP, or identity service as well as mail service in my day-to-day work.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.6
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External reviews are not included in the AWS star rating for the product.
Security improvements help maintain compliance and optimize operations
What is our primary use case?
What is most valuable?
The best features Red Hat Enterprise Linux (RHEL) offers are that it's a well-managed operating system, and I can use anything regarding the system and other features.
It is good for performance, reliability, and updates.
Red Hat Enterprise Linux (RHEL) has positively impacted my organization because its improved security helped our team to maintain compliance issues, even though it's a bit complex.
What needs improvement?
It's acceptable to work with the current system and current initiation regarding how Red Hat Enterprise Linux (RHEL) could be improved; I don't have significant frustrations.
The GUI operation needs to be improved, especially for day-to-day desktop operations.
For how long have I used the solution?
I'm working about 10 years in my current field.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is stable in my experience.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) is a highly scalable solution, and it can handle growth and increased demand well.
How are customer service and support?
The customer support for Red Hat Enterprise Linux (RHEL) is exceptional; I have interacted with their support team, and it's awesome.
I rate the customer support for Red Hat Enterprise Linux (RHEL) a 9 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Oracle Linux before Red Hat Enterprise Linux (RHEL), but I prefer RHEL now.
What was our ROI?
Red Hat Enterprise Linux (RHEL) saved our money and is good, which indicates we've seen a return on investment.
Which other solutions did I evaluate?
We have evaluated Ubuntu before choosing Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I absolutely give others looking into using Red Hat Enterprise Linux (RHEL) the advice to adopt RHEL for their other production systems. On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 10.
Industrial OS
Automation eases workload while strong support mitigates downtime
What is our primary use case?
I mainly use Red Hat Enterprise Linux (RHEL) as a financial application.
What is most valuable?
I appreciate Red Hat Enterprise Linux (RHEL) for its stable product and good support. Red Hat Enterprise Linux (RHEL) helps me solve pain points through automation with tools such as Ansible. It helps mitigate downtime and lower risk because you can recover.
What needs improvement?
Regarding security requirements from my side, Red Hat Enterprise Linux (RHEL) is somewhat satisfactory, but in most organizations, they are asking for more enterprise solutions for security. If Red Hat Enterprise Linux (RHEL) can invest in monitoring, it would be great. For example, Instana is an IBM product, and since IBM owns Red Hat Enterprise Linux (RHEL), if they invest in Instana, it will be a great improvement.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux for more than five years.
What do I think about the stability of the solution?
For Red Hat Enterprise Linux (RHEL) stability, I rate it a nine. It is really stable, with no issues. I found one server running for more than two years without any issue.
What do I think about the scalability of the solution?
For scalability, it depends on the hypervisor you're using, and if you have a template, you can clone it. It doesn't matter which OS you are using, even in the cloud, it's the platform that can scale.
How are customer service and support?
I am satisfied with Red Hat Enterprise Linux (RHEL)'s knowledge base. They have one of the best knowledge bases for their products with good documentation and articles that help solve issues without needing to open a case.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Red Hat Enterprise Linux (RHEL) is simple.
What was our ROI?
I don't think Red Hat Enterprise Linux (RHEL) is saving money because it is expensive, but saving time is a benefit because they have a lot of automation and good documentation, and it is a stable product.
What's my experience with pricing, setup cost, and licensing?
I can say about pricing for Red Hat Enterprise Linux (RHEL) is maybe a two on a scale where ten is a high price.
Which other solutions did I evaluate?
I think of Ubuntu and SUSE Linux as the top in my mind competitors to RHEL.
What other advice do I have?
Red Hat Enterprise Linux (RHEL) can run anywhere, everywhere, so it is easy to run on any platform. On RHEL, it is a more general OS, so I don't know if there's a particular feature to consider.
Red Hat Enterprise Linux (RHEL) helps mitigate downtime and lower risk because you can recover, but upgrades require downtime. We mostly do in-place upgrades and haven't used migration much.
We are involved in upgrading RHEL 7 because it has reached end of life; sometimes we upgrade to eight or nine. I am already a Red Hat Accelerator and a reference.
Overall, I rate Red Hat Enterprise Linux (RHEL) eight to nine out of ten.
User appreciates dependable functionality and extensive knowledge base offered
What is our primary use case?
I am still working with Red Hat. I work with other Red Hat products as well, mainly with Red Hat Enterprise Linux (RHEL) and OpenShift, and I also use Red Hat JBoss, but JBoss is now deprecated. We are moving our applications to OpenShift. I would not improve anything because we are using RHEL mainly for system functions, virtualization of system virtual machines, some system parts of OpenShift for control plane and infrastructure nodes, and some technical virtual machines such as HAProxy, and we are satisfied with it.
What is most valuable?
I find the most valuable feature to be stability, as it is important for me, and we have all the functionality that we need because we are using mainly the KVM for running the virtual machines, along with other packages that are part of the operating system, such as HAProxy, Nginx, or other modules.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is very good; not only is the knowledge base excellent, but also the documents and the reported issues along with solutions on their website are very helpful.
What needs improvement?
The technical support could be improved to be quicker and of higher quality. For me, it is better when I can speak in my language, in Czech, and sometimes I need to discuss it with someone who does not speak Czech. However, I understand this is difficult; to have the support only in Czech for such a company as Red Hat is challenging.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux (RHEL) for several years, maybe longer than 15 years.
What do I think about the scalability of the solution?
We are using mainly the command line interface, and we do not see any issues regarding the interface or scalability.
How are customer service and support?
I am satisfied with the technical support provided by Red Hat. I would rate their technical support as nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I think it is easy to deploy it in our system; however, it might be difficult for me to answer all of the questions because I am not the only one who works with it. We are a team of several technical people, and I am the team leader, so maybe they would have more information.
What was our ROI?
I have not seen any return on investment.
What's my experience with pricing, setup cost, and licensing?
I find the pricing reasonable.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) as a product a 10 because I do not know about any issues or problems.
Regular security patches and stable performance ensure more focus on critical applications
What is our primary use case?
I use Red Hat Enterprise Linux (RHEL) for the web server application. The application I refer to is the web server application. I use this product in the telecommunication industry. We use it mainly for web applications.
What is most valuable?
In my opinion, the best features of Red Hat Enterprise Linux (RHEL) are security, which is the main feature, and stability, as it's a stable product. The security of RHEL is beneficial because it is pretty good, and we get regular patches if there's an issue. The best security feature of RHEL, in my opinion, is the kernel patches.
RHEL helps me save time since if the OS is stable, I spend less time troubleshooting and can focus on my application. It helps mitigate downtime for sure.
What needs improvement?
It would be nice if they could bring in more features fast enough. More features for Linux in general would be appreciated. I hope they can draw from the upstream Fedora for more features.
For how long have I used the solution?
We have not switched from a different solution; we have been using it for many years.
What do I think about the stability of the solution?
We haven't seen downtime yet, as we don't have a comparison against other operating systems. RHEL helps solve pain points such as less outage and less time spent on stability of the operating system, allowing my team more time to work on our applications.
What do I think about the scalability of the solution?
Scalability is not that significant because, nowadays, OS in general doesn't help in distributed computing; that is mainly done by technology like Kubernetes.
How are customer service and support?
I would rate Red Hat's support around an eight; we have never had to call them as we could fix issues ourselves.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The object storage is with another vendor, and I cannot disclose it.
How was the initial setup?
Setting up Red Hat Enterprise Linux (RHEL) is fairly easy; we have automated that. The setup process is fairly easy. It takes maybe 15-20 minutes to set up RHEL.
What's my experience with pricing, setup cost, and licensing?
I would say Red Hat Enterprise Linux (RHEL) is definitely expensive. Compared to open-source Enterprise Linux like Rocky Linux or Alma, it's definitely very expensive. We use it mainly for web applications; it is very pricey for us, and I think they will be negotiating with Red Hat to lower the price.
What other advice do I have?
I have experience with Red Hat solutions. I am familiar with Red Hat Enterprise Linux (RHEL), specifically Enterprise Linux. I have more than 12 years of experience with Red Hat Linux. Currently, I use Red Hat on-premises. I use this product in the telecommunication industry. We use RHEL strictly on-prem. Overall, I would rate my experience with RHEL an eight.
Update strategy provides confidence and security with seamless deployment experiences
What is our primary use case?
Red Hat Enterprise Linux (RHEL) serves multiple purposes in our enterprise environment. It's used for running containerized workloads, third-party software, and tons of automation. RHEL predominately runs critical production systems because its versatility makes it suitable for various enterprise workloads.
What is most valuable?
One feature of Red Hat Enterprise Linux (RHEL) that is most valuable is its sophisticated update strategy. The system allows for staged updates rather than requiring all changes to be implemented simultaneously. This approach is crucial for maintaining system stability, ensuring that packages remain compatible during upgrades, and preventing software failures during operating system updates.
The security benefits RHEL provides are particularly significant to most customers. There's a reassuring confidence that comes with Red Hat's support and commitment to system security. What sets RHEL apart is Red Hat's proactive approach to handling vulnerabilities - they not only identify security issues but also provide clear solutions and upgrade paths. This level of support and accountability is unique compared to other operating systems, where such comprehensive security guidance isn't always available. Additionally, RHEL's robust security architecture results in fewer vulnerabilities overall, making it a more reliable choice.
What needs improvement?
From a technical standpoint, Red Hat Enterprise Linux (RHEL) performs exceptionally well - it's reliable, straightforward, and functions as intended. The only significant concern isn't about the product itself but rather its pricing structure. Red Hat's recent changes to their pricing model have prompted some customers to question the cost and explore potential alternatives. While I can't speak to the business aspects, the feedback I've received consistently indicates that cost is the only notable concern. The product itself meets or exceeds expectations; it's purely the financial aspect that has raised discussion among users.
For how long have I used the solution?
Red Hat Enterprise Linux (RHEL) is the industry standard operating system for businesses. Based on my experience across multiple companies, RHEL is widely adopted because of its long-standing reputation for stability, security, and reliability. Most choose RHEL specifically for those three reasons.
What do I think about the stability of the solution?
What can I say? Red Hat Enterprise Linux (RHEL) just works. The system consistently performs as expected, and on the rare occasions when issues arise, Red Hat's response is swift and effective in both identifying and resolving problems. This reliability stands in stark contrast to other operating systems like Windows, which has experienced high-profile failures - such as airport system outages - due to problematic updates. RHEL's track record of stable performance and minimal disruption makes it a trustworthy platform for critical operations.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL)'s scalability is effectively enhanced by the cloud infrastructure running it rather than RHEL itself, but the operating system works seamlessly in the cloud. When additional capacity is needed, new RHEL instances can be automatically provisioned to meet demand. The combination of RHEL's reliability and regular updates, along with cloud platform flexibility, ensures customers can confidently scale their operations as needed.
How are customer service and support?
I would evaluate the customer service and technical support of Red Hat Enterprise Linux (RHEL) as great. I am a former Red Hatter, so I might be a little skewed. But when I talk with customers, they love it. That is never a concern.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Security requirements were a primary consideration when choosing Red Hat Enterprise Linux (RHEL) for the cloud. We have Amazon Linux as. Red Hat is often the requirement, so we have to follow this path.
For many customers, security requirements drive them to choose Red Hat Enterprise Linux (RHEL). For example, while Amazon Linux on AWS is an available option, security policies and third-party software often specifically require RHEL. This compliance requirement effectively determines the path, making RHEL the mandatory choice in some situations.
How was the initial setup?
My management of Red Hat Enterprise Linux (RHEL) systems is streamlined through AWS Systems Manager, particularly for provisioning and patching operations. The cloud environment simplifies this process significantly, as I have access to pre-configured Amazon Machine Images (AMIs) and built-in management tools. The system's orchestration and automation capabilities handle most of the work automatically, reducing the manual intervention to mainly scheduling tasks. This cloud-based approach has greatly simplified what was traditionally a complex system administration process, making RHEL management more efficient and less labor-intensive.
What was our ROI?
The primary return on investment (ROI) from Red Hat Enterprise Linux (RHEL) comes from two key areas: robust security and reliable support. The platform's strong security features protect daily operations, while Red Hat's consistent and dependable support ensures expert assistance is available whenever needed. This combination of security and readily available support creates significant value for the investment, providing peace of mind and operational stability.
What's my experience with pricing, setup cost, and licensing?
My experience with Red Hat Enterprise Linux (RHEL) has been largely positive, though there was a significant shift in their pricing structure last year. That change caused considerable discussion among customers. While I'm not familiar with all the specific details, this pricing change became a major talking point, particularly because it resulted in increased costs for many users. What's noteworthy is that customers' concerns were solely focused on the new pricing structure - never about the product's quality or performance. This pricing change led some customers to reevaluate their commitment to RHEL, purely for financial reasons rather than any technical considerations.
Which other solutions did I evaluate?
We only consider other solutions before or while using Red Hat Enterprise Linux (RHEL) if it is a requirement, for example, if they have to have Windows, then nothing we can do. If that is the requirement, but other than that, I think it is pretty much the default in most cases. There are other players, Amazon Linux, of course. It just depends on what the use case is and what the requirements are. That dictates which way to go. In most cases, we go with Red Hat because that is what is required.
Red Hat Enterprise Linux (RHEL) is the default operating system in many cases, but alternates are considered when requirements allow. For instance, if a system explicitly requires Windows, we have no choice but to use that instead. While other options exist, our operating system selection is primarily driven by specific use cases and requirements. Most frequently, customers implement RHEL because it's either mandated by their requirements or is the most suitable choice for their needs. Their decision-making process is straightforward: RHEL is the go-to solution unless project specifications or technical requirements specifically demand an alternative.
What other advice do I have?
Regarding system updates, our approach has evolved away from traditional upgrades. Instead of updating existing instances, we follow a more modern deployment strategy: we create new instances with the desired specifications and simply decommission the old ones. This approach aligns with container methodology and works well with our automated infrastructure. The process is efficient and straightforward, eliminating the complexity of in-place upgrades.
As for rating Red Hat Enterprise Linux (RHEL), I would give it nearly a perfect 10. Its reliability is exceptional - once deployed, it runs consistently and dependably. RHEL has established itself as a trustworthy platform, similar to IBM's reputation in the mainframe world. Users can count on both the product's performance and Red Hat's ongoing support.
Comprehensive review of RHEL
Linux: The Powerhouse Behind Seamless Open-Source Computing
Using as an EC2 web server requires extra work for compliance but offers a valuable ready-to-go feature
What is our primary use case?
I use it as an EC2 Web Server.
How has it helped my organization?
It was needed for FedRAMP Moderate compliance.
What is most valuable?
The ready-to-go AMI is a valuable feature.
What needs improvement?
It does not pass the RHEL8 STIG standards without a lot of extra work.
For how long have I used the solution?
I have used the solution for one year.
Which solution did I use previously and why did I switch?
I previously used CIS RHEL 8 Level 2.
What's my experience with pricing, setup cost, and licensing?
Check it to verify costs.
Which other solutions did I evaluate?
I did not consider any alternate solutions.
What other advice do I have?
It does not pass the RHEL8 STIG standards without a lot of extra work.
User-friendly platform has enabled quick support and efficient subscription management
What is our primary use case?
According to the price and if your use case is more worth saving, you can go with that. I can help determine what use case you want to pursue. If it is a small scale operation, you do not need to choose that option. If it is a huge business, you can definitely invest in Red Hat Enterprise Linux (RHEL).
What is most valuable?
The system is user-friendly and they have a cloud console for managing all the subscriptions you have purchased. From that perspective, it is very user-friendly to manage your subscription, and you can list out all the systems where you have installed this Linux, managing them from a single console.
We are saving more costs because we are getting immediate support. If any issue arises, we do not have to wait for someone to respond. We can get immediate quick responses from the support team. We are saving lots of time and from the customer side, we have heard that they are achieving significant cost savings from this.
What needs improvement?
The main disadvantage is that you may find the price is too high.
For how long have I used the solution?
I have two years of experience with Red Hat Enterprise Linux (RHEL), and I am currently doing projects with it.
How are customer service and support?
I would rate the customer service nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Red Hat Enterprise Linux (RHEL) is basically from Fedora. I worked with Fedora and CentOS. Red Hat Enterprise Linux (RHEL), Fedora, and CentOS are all from the same Linux family. I have also used Ubuntu.
What about the implementation team?
We are a service-based company delivering services. We provide subscriptions to customers, implement them, and then complete our work.
What's my experience with pricing, setup cost, and licensing?
You definitely need to consider the cost and determine if it is worth the investment. If your use case is larger and you need immediate solutions, then you should consider the cost. Technology-wise, it is very good and reliable.
What other advice do I have?
I am working with Red Hat Enterprise Linux (RHEL) and am certified with the OpenShift platform, which is a Kubernetes platform. The company I currently work for operates both on-premise and in cloud environments.
Regarding patching, if any issues arise or security issues such as hacking or vulnerability issues occur, they will first address it through engineering and provide patch support to customers as the first priority. After that, they release it to the open source part. This patching process makes it more secure.
The immediate support and response time are good reasons to use Red Hat Enterprise Linux (RHEL). My overall rating for this solution is 9 out of 10.