We use it for databases and applications. In the new model, we keep databases separate from applications. Currently, about 90% of our operations are running in Red Hat 8. Some systems are still on Red Hat 7, but those will be migrated off by the beginning of next year.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.6
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Efficiently separates databases from applications and 90% of operations are successfully running on Red Hat
What is our primary use case?
How has it helped my organization?
It's been great since we have it. It's been reliable and fast. We keep all the security agents, and we've been taken care of right away, and that's the improvement in our company. It's with the new RHEL. There's always something new, something good that works for us.
Moreover, we might need to move workloads from the cloud in the US to China in the future.
What is most valuable?
As we're migrating and doing the Elite upgrade, which is an in-place upgrade, we find it great. We use it for databases, and we're testing it for applications. Some applications don't work, but some are functioning well. So far, it's been a positive experience.
Since I'm more focused on migrating, Leapp is awesome. We are able to do something that will work the way it's working. There are no issues or breaks.
RHEL's knowledge base is great. It's very good. Especially when you try to open a case, it gives you all the options you need, so you don't have to wait for the case to be opened. You can get all the information you need right there.
Moreover, I am in the process of testing Leapp and Red Hat Insights. And then create our images from there rather than create MIs.
For how long have I used the solution?
At the new company, we've been using it for three years. At my previous company, we used it for over five years. Personally, I have been using it for almost eight to ten years.
How are customer service and support?
We often have to go through people who have the same labels as us and who have the same knowledge base articles as us, which takes time. But they do it first; it's searching the knowledge way that I search. That I can do. That takes the time before. They do the payment. They sent me exactly what I had already found. And then we can go to the next level. That is taking a little bit more time that we can be a little bit better. So, the initial step of the support process could be improved.
90% of people who open those bases are administrators who already look on the Internet for all these knowledge bases. So by the time we get there, we're gonna get the knowledge base back. And that's not helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used to use HPUX and Solaris. We switched to RHEL because HPUX started looking like it was going away, so we started moving to Red Hat. We thought it was our best option. We tested different flavors of RHEL.
When it comes to provisioning and patching, we have a satellite server. We use a lot of Ansible. We are getting used to Ansible and Satellite servers.
How was the initial setup?
The initial setup wasn't complex, but since we wanted to make it easier to use, it became harder to make it work the way we wanted. Not out of the box, so we can just build a server that is ready to be deployed right away without any more interventions.
We use RHEL with AWS because it's easier for us to maintain since we create our own AMIs and we update that as we need it. So we don't need to follow their schedule until we get it more secure and more reliable for us.
What other advice do I have?
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Best OS for Enterprise IT
What do you like best about the product?
Red Hat enterprise Linux is one of the most reliable operating systems available in the market.
It is open source Linux operating system and has long been a very useful OS for IT Enterprise systems.
Many users administrators are habitual operate headlines and we are sure that it is very secure and stable OS.
It is very easy to use learn and implement in any scenarios.
Red head provides various solutions and redhead enterprises Linux can be easily integrated with various solutions.
In case of any concerns red had provides the best customer support that is possible.
It is open source Linux operating system and has long been a very useful OS for IT Enterprise systems.
Many users administrators are habitual operate headlines and we are sure that it is very secure and stable OS.
It is very easy to use learn and implement in any scenarios.
Red head provides various solutions and redhead enterprises Linux can be easily integrated with various solutions.
In case of any concerns red had provides the best customer support that is possible.
What do you dislike about the product?
For newcomers Red Hat enterprises Linux is kind of different and me take time to learn.
Being open source it is not 100% stable and keeps on changing to which all the users need to change the knowledge.
Being a widely used operating system in the world I do not think there are multiple or measure dislikeing points or drawbacks of this OS.
Being open source it is not 100% stable and keeps on changing to which all the users need to change the knowledge.
Being a widely used operating system in the world I do not think there are multiple or measure dislikeing points or drawbacks of this OS.
What problems is the product solving and how is that benefiting you?
Red enterprise Linux helps to resolve each and every problem related to enterprise IT management and OS needs.
It is helpful to host various businesses on the front end and back end as well as we can host the DNS and various mail services on it.
The best part about it had enterprises it is that it is very reliable and secure and ensures that it is very conveniently and reliable used by the users.
It can be configure to operate with various languages such as Java and it has various options better than its on counter parts.
It is helpful to host various businesses on the front end and back end as well as we can host the DNS and various mail services on it.
The best part about it had enterprises it is that it is very reliable and secure and ensures that it is very conveniently and reliable used by the users.
It can be configure to operate with various languages such as Java and it has various options better than its on counter parts.
Helps to create clusters but needs to incorporate a feature similiar to GNOME system monitor
What is our primary use case?
We use Red Hate Enterprise Linux in our infrastructure, which consists of VM and Linux. We use it to create clusters.
What needs improvement?
I would like to see the GNOME system monitor feature, which shows CPU usage and other aspects. It will help to save time.
For how long have I used the solution?
I have been working with Red Hate Enterprise Linux for eight years.
How are customer service and support?
We have a separate team that handles any issues. We inform them whenever we encounter issues.
What other advice do I have?
I would like to see user training sessions that last about one to two hours on new features and releases.
We have a separate team that creates dashboards for us. I rate the product a seven out of ten.
Helps with security and patching
What is our primary use case?
Our use case for Red Hat Enterprise Linux is for production applications.
How has it helped my organization?
We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching.
What is most valuable?
The most valuable features are the subscriptions and upgrades.
What needs improvement?
We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions.
Which solution did I use previously and why did I switch?
We chose Red Hat Enterprise Linux because of its security.
What other advice do I have?
We use Red Hat Enterprise Linux with AWS. We started our practice with AWS, and most customers use it instead of GCP or Azure. We use the product in a hybrid environment, mostly when shifting the containers or existing workloads from legacy systems.
Most of the customers use Red Hat Enterprise Linux because it is the only approved OS. The tool's knowledge base is good but is limited to subscriptions.
The upgrade migration is straightforward. For the initial projects, we used to execute CLI scripts. We plan to upgrade the system if everything works well in the lower environment.
I have used the image builder feature. I rate the overall product a nine out of ten.
Comes with an OpenShift feature
What is our primary use case?
We use Red Hat Enterprise Linux for VMs and physical servers.
How has it helped my organization?
The containerized platform will help us use ROSA.
What is most valuable?
The tool's most valuable feature is OpenShift. We plan to move all our applications to microservices. The container platform is integrated into one.
How are customer service and support?
I opened a few cases, and the tool's support responded quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment is simple if you have been using the solution for a long time. However, it can be complex if you are new to it.
What other advice do I have?
We use RHEL 7 and RHEL 8 on on-premises. RHEL 8 is on the AWS. There is a security policy like CIS when deploying the solution. You can embed it on the image. I am not sure if there is HIPAA compliance yet.
Migration from RHEL 8 to RHEL 9 is easy. Upgrade depends on the application that is running on each instance. You need to check if it is compatible with the kernel. We need to plan things before migrating to the latest version. We need to stay current to ensure compliance. We plan to move from RHEL 7 to RHEL 9 and use RHEL 8 and RHEL 9.
We use Red Hat insights but do not utilize them. It helps with the remediation. I use Image Builder to build AWS and GCP images. I haven't deployed them.
I rate the product a nine out of ten.
Fair price, good support, and regular security updates
What is our primary use case?
We have over a thousand VMs or physical machines running on Red Hat Enterprise Linux. We have various applications, and we also run the OpenShift Container Platform on-prem, so we have a lot of containers. They are migrating a lot of apps from the mainframe over to Spring Boot type of app. It fits well in the container.
How has it helped my organization?
Red Hat Enterprise Linux gave us stability. There is somebody to call when we have issues.
Red Hat Enterprise Linux has affected our system's uptime or security.
Red Hat Enterprise Linux has not yet enabled us to achieve security standards certification because we do not go after any of those. There are some products that we will have to do once we get there, but so far, we have not had to certify anything.
Red Hat Insights gives a lot of insights into known issues that we do not think about unless we call support. It tells us to proactively fix something.
I have used Image Builder and System Roles mainly for Red Hat Enterprise Linux for Edge. It builds out the OS tree build for us, which is very helpful. I do not like to do that myself.
I use the Red Hat console every now and then, but I do not use it heavily. I am old school.
What is most valuable?
The security updates and the support that comes along with it for applications are valuable.
Red Hat Insights was a nice feature to discover. I did not know about Ansible until probably eight years ago. I learned that language, and that was a void or something that was missing for over 25 years.
I like the SCAP Workbench interface that I can use to build some security around. I use Ansible to go out and do configuration management checks as well. Overall, I feel it is very easy to get the data I need.
What needs improvement?
We finally started doing Red Hat Enterprise Linux for Edge. That one definitely is an improvement. One piece that is missing is that we are required to use moby-engine, but currently, Red Hat Enterprise Linux for Edge forces Podman, so we have to work around it.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for a decade in my current organization, but overall, I have been using Red Hat for over 25 years.
How are customer service and support?
Early on, support was closer to a six, but now, it is a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used them all back from the early nineties. I have used CentOS and others. The reasons for companies switching from those to Red Hat Enterprise Linux are that most of it is open source, and they get more product features. There is a market. If other companies are doing it, they tend to switch over. Containerization is a major reason as well.
How was the initial setup?
I was involved in the OpenShift deployments. We are also directly involved in every version of Red Hat Enterprise Linux. We are involved in the proof of concept. Its deployment is straightforward.
What about the implementation team?
We used Red Hat with the OpenShift deployments to make sure we were doing it right, and then a lot of other things, such as Red Hat Enterprise Linux 8 or Red Hat Enterprise Linux 9, we just did ourselves.
In terms of our upgrade and/or migration plans to stay current, we are upgrading everything to Red Hat Enterprise Linux 8, and we are going to Red Hat Enterprise Linux 9 already. We are making that a product feature. We are using Red Hat Enterprise Linux for Edge for our remote deployments.
In terms of provisioning and patching, we deploy the base image, and then we use Ansible for the configuration behind it. For Red Hat Enterprise Linux for Edge, we use the OS builders to build out that same image. I use Kickstart to build the base image before the configuration.
What was our ROI?
I do not track that in the company, but I am sure we have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
It seems to be fair. It is not overpriced. I went to the simple model, and that makes it easier for us to deploy.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
Has comprehensive support,and seamless containerization capabilities
What is our primary use case?
For the past couple of years, our contractor team has been engaged with the Department of Veterans Affairs, focusing on developing and deploying software and containers and we use Red Hat Enterprise Linux for that.
What is most valuable?
One of the most valuable aspects is the ease of installing packages on the server. When we need to run specific software, adding and installing packages on Red Hat Enterprise Linux is quite straightforward.
What needs improvement?
When we initially began working with containers, we encountered some challenges with compatibility. Red Hat provided an older and somewhat outdated version of Docker, which made the early stages of our container journey more challenging than I would have preferred.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for three years.
How are customer service and support?
The customer support they provide is highly commendable. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've mainly used Windows on my computer or laptop. However, it was a different scenario when we were developing in the cloud and were given Red Hat Enterprise Linux servers to work with.
What about the implementation team?
We regularly perform upgrades on our OpenShift clusters, typically on a monthly basis. When it comes to the Red Hat Enterprise Linux servers, we frequently update the images on our virtual machines to ensure that we stay current with the latest versions. We're actively working on implementing automation using Ansible to streamline and facilitate these tasks.
What other advice do I have?
Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Excellent SO Linux
What do you like best about the product?
Stable, performant, reliable, almost never a problem
What do you dislike about the product?
it is a paid software, it requires an annual fee
What problems is the product solving and how is that benefiting you?
execution of web app in two stacks orchestrated by load balancer
Secure, easy maintenance, and good support
What is our primary use case?
We had a lot of IBM AIX servers. We migrated a lot of them to Red Hat Enterprise Linux. We have a lot of VMs, and we have a few physical servers. Currently, we are moving all the Red Hat VMs to the cloud. There are 1,600 to 1,700 Red Hat VMs that we are currently running.
How has it helped my organization?
The main benefit is that it can be easily recovered and easily restored. It is on the VM. We can easily restore every image that we back up on the VM. If something happens, we can easily fix it. Support and maintenance are easy. The most common issues that happen with Red Hat Enterprise Linux are password restore issues. We can go and restore the passwords through the single-user mode. This feature is well-developed and good.
We are using Ansible for the most automations. We can push everything through Ansible. We are moving towards automation to make sure our system can be easily maintained, and we can recover, restore, and do the things that we want. We have 1,600 to 1,700 servers. We have Ansible Tower, and we have a few satellite servers and a lot of capsules to support Red Hat servers.
If anything is supported by Red Hat Enterprise Linux and the feature is available in Red Hat Satellite, we are able to install it on Red Hat Enterprise Linux. We are using Red Hat Satellite to install all the patches and all the packages, so if a feature is available, we can easily install it if it is supported.
Red Hat Enterprise Linux has built-in security features for simplifying risk reduction and maintaining compliance. We are working with most of the security environments. Security is our main concern. We have zero tolerance when it comes to security. We are able to apply security rules and regulations within the Red Hat environment.
What is most valuable?
We are using Red Hat Enterprise Linux 7, and we normally look at how it can easily support the system. With Red Hat Enterprise Linux 7, we have a high-security system. We have a lot of features there. That is the main thing, but currently, we are moving from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8.
Red Hat Enterprise Linux Leapp and Red Hat Insights have been useful. RHEL Web Console is also helpful.
We have access to the Red Hat knowledge base. We have frequent meetings with Red Hat. Red Hat partners provided us with all the information and any kind of training.
What needs improvement?
We are using the features that are available with Red Hat Enterprise Linux and Ansible. As such, there are no specific features that we are looking for.
We have frequent meetings with them. We have had some issues on the application side and the OS side for which we opened cases and discussed those concerns and questions in the meetings offered by Red Hat.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost 10 years.
What do I think about the scalability of the solution?
Upgrades and migrations are ongoing processes to stay current. We are a big company. We always have migration going on. We always have the build process. Red Hat's presence keeps increasing in our environment. We are going to have about 2,500 Red Hat Enterprise Linux VMs in the next year.
How are customer service and support?
If there are any concerns, we have a meeting with Red Hat, and they provide the required support. When we have any concerns or questions, they answer them. It is easy. I would rate their support a nine out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
We have probably seen an ROI. Red Hat is getting better every day.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a ten out of ten.
Hardware-independent, cost-efficient, and saves maintenance time
What is our primary use case?
We host our applications and database servers on Red Hat Enterprise Linux.
We mostly have an on-premises setup. We also have Red Hat Enterprise Linux running on a virtual machine.
How has it helped my organization?
Compared to our previous Unix distro, it is pretty easy and less time-consuming to do patching and maintenance. It saves a lot of time during maintenance.
What is most valuable?
I started with Solaris 10, and then we migrated to Red Hat Enterprise Linux. Apart from local zones and a few other things, its features are similar to Solaris 10. It is getting our job done. It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems.
It integrates closely with other products of Red Hat, such as Ansible, which makes it more efficient.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2010.
How are customer service and support?
We are getting all the support that we need on a timely basis. In the case of any issue, we are getting all the support needed to bring the production back online. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Solaris 10. We moved to Red Hat Enterprise Linux because it is cost-efficient and hardware-independent.
How was the initial setup?
I am a part of the team that does the OS deployment. Its initial deployment is straightforward. We use automation for deployment. We have a kickstart to deploy the OS. Once we create that kickstart configuration file, the deployment is straightforward.
In terms of our upgrade and migration plans to stay current, we upgrade it before the OS is end of life. It is pretty straightforward. We are pretty satisfied with Red Hat Enterprise Linux systems when it comes to provisioning and patching.
What about the implementation team?
We deployed it on our own.
What's my experience with pricing, setup cost, and licensing?
It is cost-effective.
Which other solutions did I evaluate?
There were not many options available.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
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