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Pyramid Decision Intelligence Platform

Pyramid Analytics BV | 2024.02

Linux/Unix, Amazon Linux 2 - 64-bit Amazon Machine Image (AMI)

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18 reviews
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    Shanthan Kakulavaram

User-friendly and makes data exploration and decision-making easy

  • November 28, 2023
  • Review provided by PeerSpot

What is our primary use case?

Pyramid Analytics is a great tool for digging into data from different angles. It is like a supercharged version of Power BI, offering a smart way to analyze information over time and other dimensions. With Pyramid, you can easily create detailed reports that provide timely and intelligent insights. It is a user-friendly platform that makes data exploration and decision-making easy.

How has it helped my organization?

At my previous job, we used Pyramid Analytics for a healthcare client, and it made a big impact. They wanted to predict patient visits using machine learning. With Pyramid, we analyzed five years of clinical assessment data and forecasted how often patients would visit each site. After six months, our regular analysis showed that Pyramid accurately predicted visits around 80% of the time. This was a huge benefit in implementing the healthcare plan, providing valuable insights for better planning and resource allocation.

What is most valuable?

The most valuable feature of Pyramid Analytics, outshining even top-tier platforms like Power BI, is its robust support for DAX queries. This capability enhances data analysis significantly, making Pyramid a versatile and powerful tool for deriving insights from complex datasets.

What needs improvement?

Pyramid Analytics could improve by speeding up data refresh, especially for large datasets. While it is currently an in-memory tool, efforts are underway to enhance direct connections to source systems and potentially move to the cloud for faster reporting. There is also room for improvement in supporting additional reporting formats like D3.js and web reports.

For how long have I used the solution?

I have been working with Pyramid Analytics for five years.

What do I think about the stability of the solution?

I would rate the stability of Pyramid Analytics at around a six out of ten. While it is not exceptionally stable currently, there is ongoing improvement as the tool evolves at a faster pace.

What do I think about the scalability of the solution?

I would rate the scalability as a nine out of ten. Currently, we have around 30 to 50 end users in our organization, with seven developers working on various business modules. Initially, we started with 15 users and have developed around 100 to 150 reports. While our current usage is at a maximum of 50 end users, we anticipate potential increases in the future, especially if there are any acquisitions.

How are customer service and support?

I would rate their tech support as a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Power BI, Tableau, and a bit of Click before switching to Pyramid Analytics. I made the switch because Pyramid has a more user-friendly interface with better features. It also supports multi-dimensional models, which was a key factor, something Tableau doesn't offer.

How was the initial setup?

Deploying Pyramid Analytics was quite straightforward. The deployment involved a small admin team of two to three people, while the overall team size was around 15 to 20, including seven business intelligence specialists. In terms of maintenance, it is minimal, typically requiring only a patch upgrade every six months. Overall, it is a low-maintenance solution once it is up and running.

What was our ROI?

We have seen a significant return on investment with Pyramid Analytics. For instance, in forecasting patient visits to urgent care facilities, we achieved an 80% accuracy, allowing providers to plan and allocate resources more effectively. 

What's my experience with pricing, setup cost, and licensing?

I find the price of Pyramid Analytics to be quite reasonable, especially when compared to other tools in the industry. It is a cost-effective choice, particularly for mid-sized or larger companies with a three-tier or higher structure. It meets the needs well within budget.

What other advice do I have?

My advice to anyone considering Pyramid Analytics would be that if you are a smaller organization with budget constraints but still need robust reporting metrics, Pyramid's mode could be the perfect fit. It offers all the necessary features and solid technical support at a more affordable cost. On the other hand, if you are a larger organization with a bigger budget, you might want to explore Power BI. While both platforms are similar, Power BI, being integrated with Microsoft, has the added advantage of seamless connectivity to Microsoft systems. They serve the same purpose, but Power BI is hosted by Microsoft. Overall, I would rate Pyramid Analytics as an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    David Carbery

Helps to analyze and present data in a structured way

  • October 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use it to create reports for my clients. These reports focus on traditional business topics like market share, share difference, and sales difference over different time periods. It helps us analyze and present data in a structured way.

What is most valuable?

The features I find most valuable are 'Discover,' 'Formulate,' and 'Model.' I use them regularly to build logic and create reports for my job.

What needs improvement?

There is room for improvement in terms of documentation and examples, especially for newcomers like me who are learning both business intelligence and Pyramid. I have occasionally struggled with understanding the syntax, so more extensive documentation with practical examples would be really helpful. Additionally, I have encountered challenges with loading large amounts of data into memory. While working in the cloud is fine, managing and processing data in memory has been a struggle. I have had to raise technical support tickets to address these issues.

For how long have I used the solution?

I have been using Pyramid Analytics daily for about eight months.

What do I think about the stability of the solution?

On a scale of one to ten, I would rate the stability as a six. I have experienced an issue where I lost a lot of work, and it was frustrating. While it doesn't happen regularly, there have been instances of work being lost, including by a partner in Germany.

What do I think about the scalability of the solution?

The scalability of Pyramid Analytics is quite high, I would rate it eight out of ten. At my company, six people use the solution, and we have about 100 clients who use it as well. We are considerably expanding the usage of the solution.

How are customer service and support?

My experience with the support team has been positive. I have reached out for help with various issues, and I think they are attentive, supportive, and responsive. Overall, I find their support to be good.

Which solution did I use previously and why did I switch?

We didn't use a different solution before Pyramid Analytics. We chose Pyramid primarily because it was the preferred choice of our major client.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap, but its pricing is comparable to other BI tools on the market.

What other advice do I have?

My advice for newcomers is to try to separate your work from understanding other data as much as possible. Start with public datasets or your own familiar data, like sports analytics, to learn the tool and its capabilities. This way, you can stretch yourself and explore various aspects of the tool without being limited by client expectations. Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud


    Rinat Alfi

Empowering insights and decision-making with user-friendly intelligence platform

  • September 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is a versatile business intelligence and analytics platform that can be used for various purposes including creating medical services dashboards, supply chain dashboards, and leveraging AI capabilities. It allows connecting and analyzing data from multiple sources, creating models and visualizations, and collaborating with others. 

What is most valuable?

It offers a unique and powerful feature called ''swapping'' which allows users to easily switch between columns and rows, and the platform automatically recalculates all the relevant measures accordingly. It provides extensive self-service capabilities, enabling users to customize visuals such as changing bars to circles. It offers a wide range of analytics options including statistics and visualizations, as well as prediction capabilities, allowing users to make forecasts based on the latest data.

What needs improvement?

The platform has encountered several bugs during programming. Their support team collaborated with us to find solutions, even if the bugs were new to them as well. While they managed to eventually resolve issues, it is acknowledged that there may be some bugs that they did not anticipate, especially in regions where the platform is less commonly used. There is room for improvement in terms of the user interface, particularly when it comes to modifying connections between filters and visual components in a dashboard. The process currently requires making changes one by one, which can be tedious. The platform developers are aware of this limitation and they have been working to enhance the user experience and provide more efficient ways of modifying dashboards.

For how long have I used the solution?

I have been using it for one year.

What do I think about the stability of the solution?

The stability is inconsistent, as sometimes it presents alerts upon opening a dashboard, but these alerts may disappear upon reopening. The stability depends on the complexity of the functions implemented in the dashboard. If sophisticated functions are used, there may be instances where the system encounters errors or struggles to determine the cause of the alert.

What do I think about the scalability of the solution?

We obtained two hundred licenses, but we have only thirty to forty people who use Pyramid dashboard. It is a scalable solution.

How are customer service and support?

Our experience with their customer support services is highly satisfactory. They have offices here, in Tel Aviv, and when I called them to report certain issues, they scheduled a meeting with me in their offices. During the meeting, I had the opportunity to discuss the issues encountered and provide necessary information. The bugs reported were promptly addressed and resolved within a week or two, with the support team conducting collaborative meetings to ensure efficient communication. 

How was the initial setup?

The initial setup was done easily and promptly.

Which other solutions did I evaluate?

After we evaluated several options like Power BI and Tableau, we decided to choose Pyramid Analytics. While Power BI is strong in cloud-based solutions, it lacks frequent updates for on-premises versions. As a result, Pyramid Analytics becomes the preferred choice as it offers robust features and frequent updates for on-premises data analytics.

What other advice do I have?

When working on-premises, Pyramid Analytics offers several advantages over Power BI and Tableau. Despite some limitations in terms of programming, it offers extensive self-service capabilities and functions that cater to end-users needs. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Coby Jefferson Gardner

A platform that enables non-technical people to analyze data and make faster, more intelligence decisions

  • September 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is used for high level reporting. 

What is most valuable?

Pyramid has a wide level of uses, as it's a complete ETL process and has a good level of connecting to a lot of data sources. 

What needs improvement?

Even though the solution has a functionality for every step, it's not so well- defined. That needs to be improved. 

For how long have I used the solution?

I have been using Pyramid Analytics over three years. 

What do I think about the stability of the solution?

It is a stable solution. Sometimes there are bugs but most of the time, it is stable.

What do I think about the scalability of the solution?

It is a scalable solution. Presently, 200 to 300 users are using the solution. 

How are customer service and support?

The technical team is very responsive. 

What about the implementation team?

The installation is done by third party vendors. 

What was our ROI?

I have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

There is a yearly cost which is between ten to twenty thousand per year. 

What other advice do I have?

The company decided on Pyramid Analytics because the pricing is good and we were in need of a BI platform. Plus it has a customer code and AI. 

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud


    Shyam Pendyala

A comprehensive and user-friendly business intelligence for enhanced data insight

  • September 12, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is mainly used by finance users in the Financial Planning and Analysis department. It works as a front-end application that enables access and analysis of finance data from various sources such as VIP and SAP. The interface has access to a specific multidimensional cube developed internally. The cube is built using MSAS. It allows users to explore financial data at a granular level and enables them to drill down or drill through to queue-based reports, providing better insights and analysis.

How has it helped my organization?

It proved to be a very powerful and useful tool due to its breakdown capabilities, easy reporting features, flexibility in building custom calculations, and the ability to integrate them into reports. Its web-based nature ensures no client installation is required, making it easily accessible for users. The application also complies with fax regulations, requiring necessary approvals before adding users. The user-friendly interface, look, and feel of the application further contributes to its success in the organization.

What is most valuable?

Its ability to access different applications and offer development functionalities, along with the valuable feature of drill-down reports, enhances its usefulness in financial analysis and reporting.

What needs improvement?

When developing multidimensional IMDS models in Pyramid Analytics, there is a need for better features to maintain and analyze data. The application currently lacks the ability to easily track the original physical table and field names, making it challenging to relate them to business names. It would be desirable to have the possibility to generate a data dictionary, detailing the original physical tables, renamed fields, and derived fields. Such features would simplify documentation, facilitate understanding of how calculations depend on physical fields and aid in explaining the development process to others. Having this lineage and easy-to-generate data dictionary would greatly enhance the usability of Pyramid Analytics for developers.

For how long have I used the solution?

I have been working with it for five years.

What do I think about the stability of the solution?

It offers good stability. We didn't face any issues regarding it due to our multi-server environment with redundant task engines and downtime engines to ensure continuous operation. We have also upgraded our hardware configuration with more RAM and higher CPUs to enhance performance.

What do I think about the scalability of the solution?

It is scalable, although we have not utilized all of its features. We faced some initial issues when integrating with Snowflake, but those were resolved in subsequent versions, leading to better performance. We developed direct query models instead of storing data internally within the application, which aids in dealing with larger volumes of data in the back end.

How are customer service and support?

They provide a high level of customer service and support. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously working with ProClarity, but they announced its retirement and lack of support for future versions. They had various issues and bugs, prompting the need for a more robust and supported solution.

What about the implementation team?

We followed a set process of developing in dev, testing in QA, and conducting UAT before exporting and importing the model into production. Initially, we had to learn about the application from scratch and it took a couple of months to set up users, access, and familiarize with Pyramid Analytics. The finance teams were previously working with ProClarity and it took time to correlate their previous processes with the new tool. The main goal was to make users comfortable and provide support throughout the transition.

What was our ROI?

Finance teams appreciate Pyramid Analytics and have a positive opinion of the application in general.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is not excessively expensive, but it does increase with the addition of new features and modules. We only renewed our existing standard licenses and did not purchase any additional modules. The cost could be seen as reasonable, but it restricts access to only finance users. If expertise is required for developing and delivering solutions within Pyramid Analytics, consulting services may need to be hired, resulting in additional costs for the company. I would rate it seven out of ten.

What other advice do I have?

It is a versatile and easy-to-maintain tool with connectivity to various databases. If the environment is highly secure and restrictive, configuring connections to systems like SAP or SharePoint may require overcoming network security restrictions and opening ports. There is no clear guidance on how to resolve these issues yet, so admin support is necessary for troubleshooting and analyzing logs or errors. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Sheron P.

Un des meilleurs outils pour votre présentation.

  • April 07, 2021
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Pyramid Analytics est l'outil indispensable pour obtenir tous les rapports dont vous avez besoin.
Que n’aimez-vous pas à propos de the product?
Quelques problèmes de compatibilité avec les anciens smartphones et tablettes.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nos collègues ont pu voir les données historiques et leurs résultats en temps réel, donc c'est un avantage certain pour eux lorsqu'ils utilisent l'outil Pyramid.


    Technologie de l'information et services

Excellent backend pour les développeurs

  • March 30, 2021
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
La modularité qu'il offre pour les applications basées sur le repos
Que n’aimez-vous pas à propos de the product?
Plus de documentation et de ressources seraient formidables.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous l'avons utilisé pour le backend en production pour des applications basées sur l'apprentissage automatique.


    kartik p.

Superbe cadre pour les applications web

  • March 27, 2021
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
C'est open source, léger, assez rapide, riches bibliothèques, facile à apprendre.
Que n’aimez-vous pas à propos de the product?
Django est encore assez célèbre pour les très grandes applications. C'est rapide mais la communauté est petite.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Il est léger et facile à apprendre. Assez rapide par rapport à Flask, de plus je peux choisir mon propre langage de templating et couche de base de données.


    Niharika A.

Pyramid - Un bon cadre pour les applications à petite et grande échelle

  • March 24, 2021
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Le fait que le pyramid puisse être utilisé pour faire évoluer des applications de petite à grande échelle sans utiliser de plugin tout en s'étendant.
Que n’aimez-vous pas à propos de the product?
La chose que je n'aime pas, c'est le manque de facilité pour configurer l'ajout de modèles HTML et aussi le manque de forums de support en ligne.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
J'utilise Pyramid pour invoquer certains webhooks afin de récupérer des données, les transformer en JSON et les traiter. Pyramid est facile à configurer et a aidé à réaliser ce projet.


    Shay C.

Un moteur puissant sous le capot - pas une expérience utilisateur conviviale

  • December 29, 2020
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Pyramide permet une représentation graphique simple des données.
Que n’aimez-vous pas à propos de the product?
La construction du modèle à partir de la source TSQL était très difficile, il fonctionnait lentement et provoquait le plantage du serveur.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
J'avais des données de test brutes qui devaient être analysées et présentées à différents utilisateurs (avec des besoins différents). Pyramid a permis d'afficher les données pertinentes aux parties concernées.
Recommandations à d’autres personnes envisageant the product:
Lorsque l'on traite des modèles de données complexes, le marché est très "mince". Tout le monde traite des données facilement construites - très peu gèrent le complexe. Construire le modèle en pyramide devrait être comparé avec le SSIS de base (ou Power BI), tableau, sisense et le reste. Je l'ai trouvé frustrant, mais honnêtement - personne d'autre n'a fait un meilleur travail. J'ai fait de mon mieux, mais lorsque j'ai quitté SanDisk (WD les a achetés) - le projet a été abandonné.