KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Quality service, easy interface, a little tricky to setup
What do you like best about the product?
Once setup it's automatic. The users get a monthly phishing test and can click the integrated Phish Alert button in Outlook to report phishing. We can run reports to see progress on a monthly or custom time frame. The users are automatically enrolled in additional training when they click a phishing test and the system admins and their manager get notified when that happens.
What do you dislike about the product?
It is tricky and not intuitive on how to configure phishing tests to automatically enroll users in training when they click a phishing test. There are often glitches in when and if users get enrolled in training and there are several different things to configure and link together to achieve something as simple as "If a user fails a test, enroll them in training." Often when a user failes multiple tests over the year we have to create custom rules for 1st failure, 2nd failure, 3rd. etc and custom training campaigns for each, then link them in a particular way so that they actually get assigned the correct training. This needs to be streamlined into a wizard like setup. Also if you don't configure the training just right the user doesn't know they are assigned to it. The "just right" part is setting an end date. Nowhere does it say that having or not having an end date to the training makes it optional. Very confusing.
What problems is the product solving and how is that benefiting you?
Its providing security awareness training and monthly phishing training for all users. It tracks our metrics of how well we're doing as a company in reporting phishing emails and getting tricked by the tests. It gives a nice dashboard for each training campaign and allows us to run necessary reports.
Great tool!
What do you like best about the product?
It is practical and helps keep people safe from phishing emails
What do you dislike about the product?
Nothing it is a great and helpful tool .
What problems is the product solving and how is that benefiting you?
To educate people on phishing and what to do and not to do when you get a suspicious email
Great product to Educate and Test users on Security Awareness.
What do you like best about the product?
Extensive library of material on Cybersecurity Awareness. Able to target the training to those that require it. Campaigns to test peoples awareness are particularly useful. New Campaigns being developed regularly
What do you dislike about the product?
Don't have any negative comments or dislikes.
What problems is the product solving and how is that benefiting you?
Developing a better prepared workforce for recognizing and preventing cybersecurity breach attempts via email.
KnowBe4 Training and Reporting has been fantastic
What do you like best about the product?
The way KB4 has customizable campaigns to focus on specific topics and also the reporting it provides on clicked failures, etc. to help identify high risk users has been spectular to focus additional training.
What do you dislike about the product?
There has not been any major topics which have stood out to be negative regarding the product, one item may be the when emails are forwarded to our SOC spam team to review after a user has submitted them, if the SOC analyst clicks the link in the submitted email, the user counts as a failed click.
What problems is the product solving and how is that benefiting you?
KnowBe4 has been great in highlighting areas that users need to pay attention to when reviewing and identifying a potential malicious email. The training classes it offers has also been top notch.
Super job!
What do you like best about the product?
The test phish email and the monthly report are critical to helping us keep up our security.
What do you dislike about the product?
There is much more available than I have time to fully research due to job constraints. We love KnowBe4!
What problems is the product solving and how is that benefiting you?
Helping folks to remember not to click links and actually look at your email.
Great tool for Cyber Security training and Simulated phishing tests
What do you like best about the product?
I like their Phishing campaigns and cyber security training.
What do you dislike about the product?
It can be difficult to find new training modules at times. Once you use the tool for a while, you may need to start recycling modules that tailor to the organization.
What problems is the product solving and how is that benefiting you?
It has helped employee's learn how to identify phishing emails the right way and report them, as well as learn security best practices.
The training is easy to assign and reliable. Employee's are much more aware of phishing attempts than they were previously.
The training is easy to assign and reliable. Employee's are much more aware of phishing attempts than they were previously.
Very easy to user, data is easy to understand
What do you like best about the product?
How easy it is to set up phishing campaigns and trainings. And how easy it is to add users
What do you dislike about the product?
Selecting the trainings from the training store, I feel like it can be more organized.
What problems is the product solving and how is that benefiting you?
Making our users aware of phishing campaigns, and it is helping our organization not have users click on phish campaigns.
It's very easy to understand and work the website.
What do you like best about the product?
It's very easy to understand and work the website. The training is relevant to possible cyber attacks.
What do you dislike about the product?
There's no easy-access to the proper training for the Admin/backside of assigning training to individuals/group.
What problems is the product solving and how is that benefiting you?
My organization has nontech-savy employees so this keeps them on their "toes" when it comes to outside sources for cyber-attacks.
Best product
What do you like best about the product?
automated phishing campaigns with auto training
What do you dislike about the product?
No ad intergration we have to manuel add new user into the platform
What problems is the product solving and how is that benefiting you?
Doing my mouthly phishing
Easy to use and setup training
What do you like best about the product?
Good selection of training videos to choose from and to assign to users.
What do you dislike about the product?
Took me forever to find where to do my own assigned training as an admin.
What problems is the product solving and how is that benefiting you?
Helps keep users up to date on anti-phishing and other cyber-security awareness
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