KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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User friendly
What do you like best about the product?
it's straightforward to set up camping and user-friendly.
Phishing camping is beneficial and we are making sure our employees are ready for phishing attacks every day.
Phishing camping is beneficial and we are making sure our employees are ready for phishing attacks every day.
What do you dislike about the product?
if you have purchased low-level licenses, after a while the training will be retired and you get a notification about it. now you have to buy a higher level so you can have the new version of the training.
What problems is the product solving and how is that benefiting you?
we must to make sure our employees are trained and ready. HiTrust certificate has a list of training that KnoeBe4 will cover. also Phishing camping is helpful too.
Security Awareness training that is super simple
What do you like best about the product?
Was easy to setup and can push out campaigns in very short time frame. Can also do optional campaigns as some users dont need to be forced to take a training so often.
What do you dislike about the product?
Their portal looks a little dated, some of the trainings are a bit goofy or overly silly. Cost is another thing, it could be cheaper and when they have promotions it makes more sense financially.
What problems is the product solving and how is that benefiting you?
The features that I like are the simple user interface and simple deployment. Also fairly simple to sync with Active Directory so that importing users is simple.
Customer Service is amazing
What do you like best about the product?
automated reminders, customer support, progress monitoring.
What do you dislike about the product?
cost by end user. As a school, can my state pay for this?
What problems is the product solving and how is that benefiting you?
training my staff for phishing.
Solid and Effective Training
What do you like best about the product?
KnowBe4 has been a solid addition to our security fabric. The training and sample phishing portions of the product are very easy to use and offer a wide variety of options for users.
What do you dislike about the product?
Once you have recieived a report of a potential phishing email, there is a large amount of manual labor required to either clear the item or seach for, and remove other instances via their PhishER tool.
What problems is the product solving and how is that benefiting you?
We are currently using the product to train users on security awareness as well as to administer phishing campaigns to determine how effective the training has been.
Excellent trainings and phish-simulation attacks
What do you like best about the product?
The trainings are top notch. We do regular training to ensure that our users are well informed. Then we do the phishing campaigns to ensure that our users are enacting what they've learned.
What do you dislike about the product?
Not much to dislike. I'm not a fan of the web interface at times, but other than that it's good. I'd like to get to the current phishing campaign in one click from the portal once I'm logged in.
What problems is the product solving and how is that benefiting you?
Making sure our users are properly trained to help keep our company safe from attacks.
Great product
What do you like best about the product?
Easy to use and manage . Doesn't. Take a lot of my time .
What do you dislike about the product?
Real time alerts to training campaign on a app or email would be helpful.
What problems is the product solving and how is that benefiting you?
Making people stop and think before clicking on emails .
Excellent resource for cyber security learning & development
What do you like best about the product?
Always relevant, easy for our users to engage, understand, and grow better cyber security skills. Especially appreciate the ability to send phishing spoofs to test.
What do you dislike about the product?
I wish there were more microlearning and nanolearning content that we could incorporate via SCORM into our LMS and L&D programs.
What problems is the product solving and how is that benefiting you?
As per above, the updates are essential to help keep our global workforce at the leading edge of prevention and risk management for cyber security. We have mandatory training every other month and KnowBe4 is central to that program.
Review for KnowBe4 Security Awareness Training
What do you like best about the product?
The ability to test users on their knowledge of phishing attacks and educate them through those simulations for real-world use.
What do you dislike about the product?
Not being able to actually create custom URL links when setting up Phishing Campaigns.
What problems is the product solving and how is that benefiting you?
Helping our users learn more about email attacks.
The Security Training and content is very extensive.
What do you like best about the product?
Phishing Testing and available content. The reporting is very good also.
What do you dislike about the product?
The upselling of other KnowBe4 security products.
What problems is the product solving and how is that benefiting you?
employee awareness and compliance.
It's a good product, but a little clunky
What do you like best about the product?
I like how easy it is to integrate with 365, as well as how easy it is to distribute phishing campaigns to all of my users. I think the USB test is a good one as well.
What do you dislike about the product?
I believe the UI for the website is clunky. My biggest pet peeve for the entire product is that you if create a group while creating a campaign of any sort, you have to refresh the entire page, losing all the work you did on the campaign. Wish there was a mini refresh or a draft for the campaigns.
What problems is the product solving and how is that benefiting you?
Users are the biggest vulnerability in a company, we used KB4 to counter this and teach our agents in an engaging way.
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