KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Great Programme for My Organisation
What do you like best about the product?
There are so many materials to choose from and they are very easy to set-up. The materials are of a high standard and very topical. There is always something that you can use for your campaign. The phishing exercise we have set-up monthly is also very useful.
Our Account Manager/Relationship Manager based in Australia have always been very helpful and always pleasant to deal with.
Our Account Manager/Relationship Manager based in Australia have always been very helpful and always pleasant to deal with.
What do you dislike about the product?
One thing that could be improved is the way the training emails are sent out. Most of my colleagues always ask if the training emails from KnowBe4 are legitimate because they sometimes can look like some of the real phishing emails that we get.
The phishing test mail headers on KnowBe4 are riddled with headers that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easily to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and people will never have to deal with these ever again.
The phishing test mail headers on KnowBe4 are riddled with headers that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easily to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and people will never have to deal with these ever again.
What problems is the product solving and how is that benefiting you?
We are ISO 27001 certified, and regular training is a key requirement of the standard. This ensures that we meet the criteria for providing continuous development to our staff. The training is not only valuable for their work, but also for their personal lives. Several employees have shared positive feedback, mentioning they’ve learned things they weren’t aware of, which can be applied outside of the workplace.
Previously, we had to create our own training programs, which was time-consuming and required specific expertise. Now, with KnowBe4, we can simply choose from a wide range of pre-designed training topics for our campaigns. This flexibility allows us to tailor the training to our needs, whether we want to cover a lot or focus on just a few key areas. There’s always something relevant to discuss.
Since adopting KnowBe4, our training has become more focused, and the engaging topics have sparked conversations among our team. Even our CEO has commented on how much he enjoys the Inside Man series, finding it both entertaining and informative.
Previously, we had to create our own training programs, which was time-consuming and required specific expertise. Now, with KnowBe4, we can simply choose from a wide range of pre-designed training topics for our campaigns. This flexibility allows us to tailor the training to our needs, whether we want to cover a lot or focus on just a few key areas. There’s always something relevant to discuss.
Since adopting KnowBe4, our training has become more focused, and the engaging topics have sparked conversations among our team. Even our CEO has commented on how much he enjoys the Inside Man series, finding it both entertaining and informative.
Benefits of KnowBe4
What do you like best about the product?
The phishing campaigns is our primary use of KnowBe4. Developing, managing and recerculating campaigns is easy. The follow up training is easy for the end user to compoete.
What do you dislike about the product?
I cannot think of a dislike regarding the KnowBe4 platform
What problems is the product solving and how is that benefiting you?
We use the phishing campaign component. Our organization has not yet migrated to KnowBe4 for the entire SAT function.
Easy Security Awareness Management
What do you like best about the product?
As an administrator I appreciat the ease of use and set up.
What do you dislike about the product?
I think updating web interface would greately improve system. Inteface seems dated.
What problems is the product solving and how is that benefiting you?
System addresses basic security awareness and training for users. It has improved security standing st the base level for our users providign them information on how to prevent risks.
Simple and valuable awareness tool
What do you like best about the product?
The content of the training. Share knowledge ina non-technical way with videos and real examples is very useful for all the company. Sending through campaigns makes management easier.
What do you dislike about the product?
Although the need to rais support tickets is not so frequent, from my perspective the support service has a big area of opportunity. Sometimes they don't share enough about the issue.
What problems is the product solving and how is that benefiting you?
Security awareness. Most of the users at the company are not technical employees and it's important to share trainings aligned to their role. Now they stop before they click on emails.
KnowBe4 Hits All Security Awareness Checkboxes
What do you like best about the product?
The trainings that are available have a large library to choose from. It contains videos, games, quizes, and almost everything is interactive in some way that will make users feel that they are gaining something without being overwhelming in nature.
What do you dislike about the product?
It can sometimes be hard to whittle down and choose what options to use in each training campaign. The library is a little cumbersome when it comes to keeping older material and it can be a bit hard to find more current material when you are trying to update modules.
What problems is the product solving and how is that benefiting you?
KnowBe4 training is helping us keep our users up to date with the latest online security "gotchas." They train my users on how to spot fake emails and what to look for in order to keep ourselves safe. I also like how we can allow users to forward the trainings to our personal friends and family to allow them to also be trained on keeping safe online.
Secure Awareness Training for the whole team
What do you like best about the product?
KnowBe4s Security Awareness Training has been great, We can keep on top of our team with monthly simulated phising tests which were easy to setup and browse for new education files to send to the team to keep up on their training.
What do you dislike about the product?
Some of the phising emails can be a bit repetative even with multiple options selected.
What problems is the product solving and how is that benefiting you?
We require annual training for our industry and KnowBe4 covers this requirement.
A Really Helpful Tool To Add to your Firm's Cyber Training Arsenal
What do you like best about the product?
It teaches all users the basics and more about what to look for when deciding to open an email and an attachement through a very easy to use platform.
Set it and forget capabilities for ongoing training videos and tests.
The Phish Alert button not only tests the users, it gives valuable information to IT about who needs more training.
Set it and forget capabilities for ongoing training videos and tests.
The Phish Alert button not only tests the users, it gives valuable information to IT about who needs more training.
What do you dislike about the product?
The content isn't always fresh
The information is repetetive and so the presentation has to be updated and presented differently often and there isn't always new training available.
The information is repetetive and so the presentation has to be updated and presented differently often and there isn't always new training available.
What problems is the product solving and how is that benefiting you?
It makes people pause and think about opening an email and any attachments. It's keeping our network and email systems and most importantly, our client data safe.
Excellent
What do you like best about the product?
KnowBe4 Security Awareness Training is the perfect 'one-stop shop' for our IT Team to craft pertinent and up-to-date training for our end users. We find the training materials (videos, guides, posters, etc) to be relevant, engaging and often humourous. This helps drive the completion of our campaigns.
What do you dislike about the product?
The only major issue we have with using the training platform is that it can be very US-centric. it would be beneficial for some of the training to reach a larger audience outside of North America.
What problems is the product solving and how is that benefiting you?
KnowBe4 is providing our organization the resource and services to administer security and compliance training without costly overhead and meeting our organizational requirements from a legal, financial, and security perspective.
Robust Training and Protection
What do you like best about the product?
It helps in identifying weak points and ensuring that our employees are aware and mindful of threats to our security.
What do you dislike about the product?
Our employees often complain about how hard the test emails are to recognize... but from a Security standpoint that is great as it keeps them on their toes.
What problems is the product solving and how is that benefiting you?
Our employees are becoming more aware of phishing attempts and are less willing to click random links. We have seen growth in employees as they take the training.
Hardening the weakest spot
What do you like best about the product?
Users are taught and reinfored to think and not take any correspondence for granted. Its to easy to trust anything and everything.
What do you dislike about the product?
Could accidentally result in general trust issues :)
What problems is the product solving and how is that benefiting you?
Users are continually reminded that its a jungle out there and youre not tarzan :)
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