KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Our staff went from zero to hero in cybersecurity self defence
What do you like best about the product?
So easy to manage and start campaigns, and makes learning interactive and fun.
What do you dislike about the product?
I did not find anything that I dislike about it, however they should consider creating web browser extension to find phishing links in real time as they teach
What problems is the product solving and how is that benefiting you?
Our team was target of phishing attack and this product helped teach them how to be safe
KnowBe4 truly helps users know before
What do you like best about the product?
The security training is second to none, as it is intuitive, and precise. It allows our IT staff to present phishing emails to our users and also train them without interruption to their job or ours. The analytics provided in the Dashboard helps us identify high risk users and adjust our email policies as such. I felt as if our end users score has been positively impacted following the training.
What do you dislike about the product?
There aren't any issues to complain about as far as I'm concerned.
What problems is the product solving and how is that benefiting you?
It is providing training with minimal interaction, which allows us to save company time, and also educate end users. With our scheduled trainings and modules from the massive store, it is easier than ever to train users on cyber security.
Love the content and the ease of usability!
What do you like best about the product?
The platform offers a wide range of training materials that cover various cybersecurity topics, from phishing and social engineering to more advanced subjects like insider threats.
What do you dislike about the product?
Lately the content has not been as new and fresh as it has in the past. Definetley need new content going forward.
What problems is the product solving and how is that benefiting you?
Many users find the training to be engaging, often incorporating interactive elements, games, and videos to keep users involved, which can improve retention and application of the material.
Excellent service but room for improvement
What do you like best about the product?
They offer extensive training that allows users to upgrade their cyber vigilance. While also providing comprehensive data on regarding the state of our companies threat level.
What do you dislike about the product?
The training itself is fantastic, but I there needs to be a stronger push for encourging employees to be cyber vigilant. They need to be made to feel like part of the security team.
What problems is the product solving and how is that benefiting you?
The training teaches our employees what red flags they need to be looking for when reading emails. This makes the reporting of potential phishing much more common.
Easy to understand for non-IT users
What do you like best about the product?
It helped a lot of users in our company be more aware in cyber security.
What do you dislike about the product?
Nothing at all. The training was very staightforward.
What problems is the product solving and how is that benefiting you?
It helps non-IT users become more aware and how to do safe computing.
Excellent product, great customer support
What do you like best about the product?
The customer support is excellent. They will help you through any challenges and questions you have and make very helpful suggestions.
What do you dislike about the product?
There are a lot of challenges making the phishing simulations work correctly with Microsoft Exchange Online. Even after going through the allow and non-blocking recommendations, there are still attachments blocked. Testing is limited because of it.
What problems is the product solving and how is that benefiting you?
It is great for educating users on cyber security and proper email handling of suspicious emails rather than just clicking.
Great training tool!
What do you like best about the product?
We have a great customer success manager who has assisted us for getting the solution up and running, leveraging all features and getting the most out of our solution. We are seeing results!
What do you dislike about the product?
We need better metric reporting in PhishER, reports are very limited.
What problems is the product solving and how is that benefiting you?
Bringing awareness to our employees for identifying suspicious/anomalous activity, and reporting it.
Interesting application
What do you like best about the product?
All the support and follow-up of the training provided by KnowBe4's technicians and employees
What do you dislike about the product?
The first time is not very easy to use and the translations of the training is not so good.
What problems is the product solving and how is that benefiting you?
reduces us the work of all the trainings we send, and at a glance we can see the results of all of them. We were not able to carry out this type of training in-house before.
Excellent training provider
What do you like best about the product?
KnowBe4 provide fantastic, imformative training excercises. They are easy to navigate and the UI/UX is intuitive and user friendly. The majority of excercises are concise and keep to the point.
What do you dislike about the product?
Some of the training excercises can be a bit overly long. Sometimes taking upwards of 40 minutes. This isn't ideal as I would prefer the training to be in smaller chunks.
What problems is the product solving and how is that benefiting you?
Knowbe4 has helped gain a wider understanding of security, which is always helpful. It has enabled me to grow my knowledge on the subject and apply it to my day to day work.
KnowBe4 User
What do you like best about the product?
Variety of training material so that trainings can be tailored towards your industry and specific areas of focus.
What do you dislike about the product?
Campaigns and autoenrollment can becomone confusing with users separating from the company and new users joining. Often getting reminders for used that are separated.
What problems is the product solving and how is that benefiting you?
At a minimum, it enables us to meet our training complance requirements.
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