KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Phishing tests
What do you like best about the product?
This has been a great experience, the setup was completed by them taking that work load off our staff which was one of our requirements. Our goal is to send out tests to random staff so that everyone gets one every quarter. The customer support guys have been easy to work with.
What do you dislike about the product?
There was a misfire on our first phishing test where the test was sent to the entire org which caused an excessive workload for both HR and IT.
What problems is the product solving and how is that benefiting you?
It has shown that the Healthstream trainings were not effective as we had over 10% of our staff click on the link and over 5% actually enter their data.
An informative and useful training.
What do you like best about the product?
Specific training for all employees in our organization. A deeper focus on cybersecurity than most products similar to KnowBe4.
What do you dislike about the product?
Some staff felt the training was too long.
What problems is the product solving and how is that benefiting you?
Annual training requirements for cybersecurity. That is all we used it for.
Great training materials
What do you like best about the product?
It is timely and relevant; my students enjoy it.
What do you dislike about the product?
It's a bit expensive for my budget, but other than that it's great.
What problems is the product solving and how is that benefiting you?
It helps teach/train my students, and provides good variety in learning materials.
Fantastic training source
What do you like best about the product?
Simple and easy to set up, great customer service. Training modules put a bit of fun into training, and their short punchy format makes it easy to convince users to engage.
What do you dislike about the product?
I wish there were more transparent tools to increase competitive engagement.
What problems is the product solving and how is that benefiting you?
We have cut down on security incidents by a huge margin. My users come to me with any confusing scenario, making our network much more secure from social engineering attacks.
Great people great support
What do you like best about the product?
The support team has been amazing to work with. They answer any and all questions and assist you with creating your perfect training campaign. Any user with access to email has to do the training and it's been great. The training isn't too long and it's very informative. It's very easy to set up (esspeciallly with support) and we use it every day amongst all of our users.
What do you dislike about the product?
I have nothing negative to say. The product far exceeded my expectations.
What problems is the product solving and how is that benefiting you?
It's assisting us with end user ignorance and complacency. With KnowBe4's training we can inform our users of the do's and don't of internet/email usage.
Versatile and effective training
What do you like best about the product?
Setting up the training is very easy, and once set up, it can be repeatedly scheduled with only minor changes. The monitoring and post-training reporting features are great. Most importantly, it is very effective in helping our users to recognize phishing attacks.
What do you dislike about the product?
One size fits all training is always complicated. I know you have advanced extra-cost features that will personalize training to address these concerns, but wish these were included in the base product.
What problems is the product solving and how is that benefiting you?
Reduced exposure to phishing attacks.
High Praise for KB4
What do you like best about the product?
We use several products at my organization, all have been easy to implement and the learining curve to use them is small. If there are any problems or questions their customer support is fantasic.
What do you dislike about the product?
While they have a variety of templates - adding logo's and other pictures sometimes can present a change.
What problems is the product solving and how is that benefiting you?
The platform provides a fun and entertaining way to deliver training. Due to the training our instances of remediation to phishing emails has decreased
KnowBe4 effectively bridges the gap between end users and Information Security awareness.
What do you like best about the product?
One of the notable attributes that I appreciate most about KnowBe4 Security Awareness Training is its commitment to staying current with up-to-date modules and themes that encompass various aspects of Information Security awareness. The expansive library of content available through ModStore significantly enhances the convenience of crafting compelling training programs for our users. The breadth of topics covered ensures comprehensive coverage, and the user-friendly interface facilitates a streamlined experience in preparing and delivering engaging content. Furthermore, the valuable feature allowing the seamless upload of custom content adds an extra layer of flexibility and adaptability to cater to our organization's specific needs, making KnowBe4 an exceptionally practical and versatile platform for enhancing Information Security awareness.
What do you dislike about the product?
One aspect that I find less favorable in KnowBe4 Security Awareness Training pertains to the platform's current limitation in recognizing instances when users do not successfully pass a quiz. The system consistently marks the quiz/module as completed irrespective of the user's performance, which poses a challenge in accurately analyzing and monitoring the training progress. This deficiency hinders our ability to efficiently identify individuals who may need to revisit the quiz for better comprehension or those who might benefit from additional training modules. A more nuanced tracking mechanism for quiz outcomes would enhance the platform's functionality, providing a more robust and effective means of managing and tailoring the training experience for our users.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training addresses crucial business problems by proactively educating employees on Information Security, reducing the risk of security breaches. The platform's diverse content library streamlines training development, ensuring relevance and timeliness. The flexibility to upload custom content aligns training with our organizational needs. Though improvements are possible, KnowBe4 significantly enhances our cybersecurity posture, fostering a vigilant workforce and minimizing the human factor in security vulnerabilities.
Security Awareness that is safe even for newbies
What do you like best about the product?
It was easy to follow, easy to understand and the training was very easy to navigate.
What do you dislike about the product?
Nothing at this point in time. It was very helpful.
What problems is the product solving and how is that benefiting you?
Every member of the organization needs to have at least basic security awareness and training. By having everyone go through the training, the organization as a whole is kept safe from security threats.
This is the 1st organisation that I work with that uses this training.
What do you like best about the product?
Our organisation is very particular about Cyber Security awareness and this is a great platform for it.
What do you dislike about the product?
I dont have any downsides about this rpoduct
What problems is the product solving and how is that benefiting you?
It is creating a huge awareness and we keep a tab on training for all our users. Any one clicks on a test link is forced to re train.
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