KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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One of the bests awareness systems, thanks Kevin Mitnick.
What do you like best about the product?
The self explaining videos with "almost" real situations.
What do you dislike about the product?
Some situations a at the videos are not realistinc and users doesn't feel identified with those.
What problems is the product solving and how is that benefiting you?
With the awareness thraining they provide the missing U on "Sec_rity"
Best tool for continuously improving Security Awareness posture
What do you like best about the product?
The product is easy to use for both admins and end users. There are frequent content updates, so much it's hard to choose which modules or templates to use.
Support is answering very quickly. The implementation is easy, it can be linked to Microsoft Entra.
Support is answering very quickly. The implementation is easy, it can be linked to Microsoft Entra.
What do you dislike about the product?
For localized contents (in languages other than English) it may take a while before they become available.
Users marked as Out of Office do not get training invitations but still receive phishing tests.
Users marked as Out of Office do not get training invitations but still receive phishing tests.
What problems is the product solving and how is that benefiting you?
It improves the security awareness of our users which helps to keep the company secure, because they learn how to detect phishing and how to handle visitors and sensitive information.
Admin review
What do you like best about the product?
The quality of the training, and Easy to use for admin and user
the customer support is good
integration with office 365
the customer support is good
integration with office 365
What do you dislike about the product?
Sometimes the translation into other languages is not accurate
What problems is the product solving and how is that benefiting you?
Privacy, use of computer systems and information security
Kb4 review
What do you like best about the product?
Defined trainings with a lot of material to custom select and assign trainings/ campaings
What do you dislike about the product?
The report generation could improve with time, as it has some identified bugs from KB4 side.
What problems is the product solving and how is that benefiting you?
It is educating my employees on security best practices and increasing thier awareness on how they precieve Information Secruity.
Great Customer Support
What do you like best about the product?
Content, but Compliance Plus needs more PCI content to help us meet training requirments.
What do you dislike about the product?
Battling the users that delete and ignore SAT as Spam or Phishing.
What problems is the product solving and how is that benefiting you?
user understanding of threat actor tactics.
KnowBe4, KnowNow & Knowing What's Ahead
What do you like best about the product?
What I like best is its simple but direct approach - no around the corner type of product that ends you hoping for the best. What you see is what you get --- and what you see is THE BEST! KB4 also in the current trend and has the campaign ideas that are reusable in all events. Plus - they have the BEST TEAM of people during implementation period.
What do you dislike about the product?
I do not dislike any because the Trainings/Campaigns are well thought of --- however, it would be nice if there'll be a development of dynamic Trainings where an object or image interacts when clicked. Something I thought would be fun for the users :-)
What problems is the product solving and how is that benefiting you?
Campaigns on cybersecurity protocols & practices, along social media behavior which is very dominant in current organization now. KB4 campaigns on these areas helped a lot to broaden and expand users' security mindset.
Good product for a variety of reasons.
What do you like best about the product?
Phishing test, tracking of training and ability to assign policies.
What do you dislike about the product?
Email alerts - you basically have to create HTML code to let users know that this is an internal system. i.e. It is way too hard to brand these email messages - KnowBe4 wants my users to know this is from KnowBe4 and not an internal project.
Also, the multi-language option is always available - I have users that speak Italian and Chinese.
Also, the multi-language option is always available - I have users that speak Italian and Chinese.
What problems is the product solving and how is that benefiting you?
Training, metics, phishing test, mobile version.
Very user friendly.
What do you like best about the product?
A lot of useful educational materials. User friendly. Good admin insight.
What do you dislike about the product?
There is no option to sign documents for end users.
What problems is the product solving and how is that benefiting you?
Fighting against phishing campaigns.
Easy to navigate so I can focus on my org's education
What do you like best about the product?
The level of detail from checklists of things to not forget, to the info buttons you can hover over. This has been super helpful for me to fully understand every aspect of training I am creating.
What do you dislike about the product?
Smart groups have been challenging. It is very simliar to setting up dynamic distribution groups in Azure, however with azure you can switch to syntax and add more logic. you are very limited to the logic you can build for smart groups.
What problems is the product solving and how is that benefiting you?
providing better training and education to the team members in my organization
KnowBe4 Make Security Fun!!!!
What do you like best about the product?
I will say that in the year that I have been using Knowbe4's training the options to create groups in the console, to have the availability to set up trainings that will role out at certain times and the ease of use and intergration is wonderful. We have added extra things to this to strngthen our security awarness and it has been amazing.
What do you dislike about the product?
KnowBe4 doesn't offer a lot of automation, it can be a very manual platform but that can have it's perks too.
What problems is the product solving and how is that benefiting you?
It has solved so many user issues for us, our click rate has went down and we have employees that are happy to do trainings. Also as I said before we also implimited some extra incentives for employees.
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