KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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A must have product for everyone
What do you like best about the product?
KnowBe4 offers a wide variety of training videos; PhishER allows automated AI to determine if a reported email is harmful, and most importantly, PhishRIP can be used to pull out a harmful email from everyone's inbox in the organization.
What do you dislike about the product?
Although KnowBe4 offers a wide variety of training videos, many of them lack the necessary education and information.
What problems is the product solving and how is that benefiting you?
We used KnowBe4 training videos to educate end users regarding phishing and social engineering.
This has tremendously reduced the IT department's workload now that users report potentially harmful emails straight to KnowBe4.
It also reduced the number of affected devices and most importantly no successful social engineering since the training.
This has tremendously reduced the IT department's workload now that users report potentially harmful emails straight to KnowBe4.
It also reduced the number of affected devices and most importantly no successful social engineering since the training.
Knowbe4's competitive pricing and functionality came out on top
What do you like best about the product?
As an IT Admin, having a cyber security and awareness platform that imports users as I add them to Active Directory, and does all of the scheduling and communications is very helpful and takes a lot off of my plate
What do you dislike about the product?
Setting up the trainings seems complex at first. The only other downside is getting over 80% percent of your company to take the initial training. That's completely out of KnowBe4's control and falls on the users to follow through. To combat this, KnowBe4 does a great job at sending out training notifications, and continued reminders for past due trainings.
What problems is the product solving and how is that benefiting you?
Rolling out annual company wide training as well as conducting phishing campaigns to see our weak points as a company. Being partnered with KnowBe4 makes us more contracually strong in getting work, showing our customers that we take cyber security seriously.
Last line of defense
What do you like best about the product?
KnowBe4's platform is a solid choice for organizations looking to bolster their defense against cyber threats through employee education.
What do you dislike about the product?
there are some limitations when uploading custom SCORM content, like restrictions on file size and quiz word count.
What problems is the product solving and how is that benefiting you?
Human Error Reduction, Engagement and Motivation, Assessment and Improvement of Security Posture
Great Training Resource
What do you like best about the product?
Easy to setup, The phishing test are great. Customer support was quick to assist and help wa.k you through the initial setup
What do you dislike about the product?
Which some of the videos wearnt so corny, not sure how you could fix that considering most training videos are. Needs more fun games.
What problems is the product solving and how is that benefiting you?
We have alot of users who are not fully familiar with the dangers of the internet. This helped us get the word out and establish a training package.
KnowBe4 is our go-to for security awareness training for our staff
What do you like best about the product?
KnowBe4 Security Awareness Training has been in the training industry for the longest time and has the most intensive knowledge of the primary security concerns. Implementation took minutes and it is very easy for staff to follow. Customer Service is always there to assist when we need a particular integration implementation. Our staff is required to take a monthly trainnig or phishing campaign test.
What do you dislike about the product?
We wish that KnowBe4's platform had better features for customer created training content so that we can put all of our training materials on one platform.
What problems is the product solving and how is that benefiting you?
KnowBe4 has resolved our need for industry leading training and monitoring.
Excellent training platform.
What do you like best about the product?
I like the fact that I can tailor training to where I think the staff need it the most. The training can be a couple of mins or it can be an hour whatever I think is needed.
What do you dislike about the product?
Some of the reporting could be a little bit better.
What problems is the product solving and how is that benefiting you?
We are getting our staff to think about Security on a regular basis so it is always something they question before they click on a link or visit a site.
Great Trainings, Lots of Options
What do you like best about the product?
There are so many offerings through KnowBe4's Security Awareness Training. The trainings cover a variety of topics, many of which our users have struggled with in the past. The trainings are engaging and don't feel overwhelming once a month. Our Customer Support Representative has been super helpful with setting up our trainings and helping us set up other features. We also enjoy the newsletter and scam of the week features.
What do you dislike about the product?
It can sometimes be difficult to find a specific training video that we want to see or that is directly relevant. We haven't yet started pushing out phishing campaigns, but we are excited to start on that later this month.
What problems is the product solving and how is that benefiting you?
We use the Security Awareness Trainings to educate our users on cybersecurity and internet best practices. We had trainings through our previous vendor, but they were inadequate and didn't give us any visibility. It is nice that we are now able to see who is completing the trainings and at what capacity.
Reduce attack surface by investing in team's growth
What do you like best about the product?
KnowBe4 covers a wide range of topics, such as phishing, social engineering, password security. This extensive library ensures that my organization can educate our employees on the latest cybersecurity threats and best practices. I have been using KnowBe4 phishing simulation tool, this practical, hands-on product helps users learn to identify and react to phishing attempts in a safe environment. Phishing templates align with emerging, real life threats, which is great for educating and testing users and having realistic risk score, phish prone score for each user and for the entire organization.
Platform allows customization of training and provides great reporting capabilities that helps us measure the effectiveness.
Platform allows customization of training and provides great reporting capabilities that helps us measure the effectiveness.
What do you dislike about the product?
I can't really name any cons about KnowBe4 tools.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is helping my organization to solve following problems:
- Phishing and social engineering attacks
- Lack of cybersecurity awareness
- Insider Threat
-Strengthen overall security posture.
- Phishing and social engineering attacks
- Lack of cybersecurity awareness
- Insider Threat
-Strengthen overall security posture.
Great Team
What do you like best about the product?
The staff are friendly and great to work with. The training material is spot on with today's issues and staff enjoy the humour in the videos.
What do you dislike about the product?
The Portal could be a but easier to navigate.
What problems is the product solving and how is that benefiting you?
Helps keep staff up to date withteh latest threats and what to look out for. Easily allowsme to track their progress and report on it.
Very dedicated customer service.
What do you like best about the product?
Account executives are proactive. Very unique in the service industry.
What do you dislike about the product?
The admin portal could use a refresh/upgrade
What problems is the product solving and how is that benefiting you?
User awareness of email-delivered threats
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